nulab

SEPTEMBER 9, 2020

Websites and user journeys can be complex, which is where user flow diagrams come in handy. They’re an invaluable tool in the website designer’s arsenal, and, as the name implies, they’re for helping you see how a user makes their way (or ‘flows’) through your website or app. A click away is a lost customer.

Customer Feedback 89

Customer Feedback User Testing Feedback Software Customer Experience 89

Userpilot

FEBRUARY 20, 2020

How many product request messages do you get every day? Unless your users are technical people like web developers. The way they named the feature (Custom Roles) is direct. It pays to learn more about UX Copywriting and naming your app features too. Here’s how to do your product updates right.

Feedback Software 112

Feedback Software Onboarding KPIs User Testing Customer Experience 112

Mind the Product

MARCH 5, 2020

So, which platform should you adopt for a new digital service, mobile app or the web? The web is superb for acquiring new users and building a brand. Nearly all brands that opt for an app-based approach build a website, if only to market their app. A domain name and a website for your brand is a good start, but not enough.

Research Software 116

Research Software Reporting Tools Development Data Visualization 116

Userpilot

SEPTEMBER 8, 2021

Having analyzed product walkthroughs from hundreds of SaaS companies, here are the most common UX elements that we've encountered. As the name suggests, a welcome screen is a place to greet new customers. Frequently, we see SaaS companies using welcome screens to: Greet the user by name. Welcome screen with a microsurvey.

Analytic Tools 88

Analytic Tools Feedback Software Onboarding KPIs Software Review 88

Userpilot

DECEMBER 17, 2019

Two of the biggest names are Mixpanel and Google Analytics, and they are what we’re going to focus on. Integrating with your website is as simple as adding a verification tag to your site’s HTML. We’re talking a five minute job for your web developer. We’ll look at the pros and cons of each product.

Analytic Tools 55

Analytic Tools Data Visualization Feedback Software Customer Experience 55

Usersnap

APRIL 15, 2020

I had a situation where a client wouldn’t spend $10K to fix an obvious UX issue because the budget was tight as the fiscal year was closing and the corporate parent was trying to make their predicted number. I’ve seen some vendors create dozens of amusing messages to distract users. Jeff Bezos would never do that.

Feedback Software 52

Feedback Software User Testing Customer Feedback Customer Experience 52

PMLesson's Ace the PM Interview

APRIL 4, 2022

If you have a professional career and a LinkedIn profile, your inbox may already contain messages from various recruiters. Ask any software engineer and they can probably relate to dealing with pushy recruiters that had no idea what software development roles they were trying to fill. Finding a GREAT one is.

Software Engineering 52

Software Engineering Reporting Tools Engineering Weak Development Team 52

Usersnap

JANUARY 31, 2019

You can even add a link to your meeting invite in emails and messages! As the name suggests, CoSchedule also provides a multi-functional calendar that can help lay out a clear representation of the tasks ahead. Smaply {UX}. It’s a wonderful, easy-to-use tool for those who are interested in optimizing their website reporting.

Data Visualization 77

Data Visualization Reporting Tools Analytic Tools Feedback Software 77