Department of Product

NOVEMBER 9, 2023

Other helpful products on our radar this week include a new API integration management tool which promises to help companies onboard and manage third party APIs more efficiently. Other product highlights include a new Klarna Shopping Lens app which allows customers to discover new products and the launch of a financial assistant.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Mind the Product

NOVEMBER 1, 2017

Eric is a senior developer at a medium-sized software company. How do you collectively build your marketing persona through a workshop? Preparing for a Persona Workshop. Market research and having a customer proxy are prerequisites for a persona workshop. Our team is building a product for just one person.

Construction 90

Construction Workshop User Testing Customer Experience 90

Intercom, Inc.

DECEMBER 16, 2019

In this guide, we explain how you can turn ABM into a win for your business – by putting the right team, tools, and processes in place. They need to understand the nuances of their prospects’ businesses and sell the value of the solution, not just negotiate on price. What is account-based marketing (ABM)?

Reporting Tools 189

Reporting Tools Research Software Marketing Customer Experience 189

Mind the Product

NOVEMBER 15, 2019

The key to minimising these, he says, is effective product research. To minimise the number we need to spend time doing effective product research – a combination of user research, market research and product analytics. What is Product Research? Research requires more than just evidence.

Product Research 132

Product Research User Testing Research Software Data Visualization 132

UX Studio: Product Management

JANUARY 11, 2022

If you are looking for a web design agency in Vienna —Webdesign Wien Agentur in German — chances are you need help with product design, usability research, training, or consulting. UX studio Vienna Pixel Kodlogy Technologies GmbH Myna Nanoware Media. We believe that every design solution impacts people’s lives.

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

bpma ProductHub

JUNE 30, 2017

Remember, the precision and quality of your requirements must be properly researched, assimilated and presented to engineering in an actionable way to guarantee success. To quote another icon of business, Steve Job said, “You’ve got to start with the customer experience and work back toward the technology, not the other way around.”

User Testing 150

User Testing Customer Experience Customer Feedback Research Software 150

Mind the Product

JANUARY 22, 2019

New for this year from Mind the Product Training is a Product Metrics workshop, and a particularly nuanced part of the program is the balance between your innate intuition and the data you collect. Understanding Systems Thinking. Systems thinking is the culmination of stakeholder management, and organizational alignment.

Research Software 143

Research Software Product Research User Testing Data Visualization 143

Userpilot

MARCH 11, 2022

Must have product management tools : Userpilot for product adoption, Hotjar for heatmaps and recordings on how users engage with your product, Airfocus for prioritization and road mapping, Cord for collaboration, and UXPressia for story mapping. Best product management tools to add to your toolkit. User survey tool – Hotjar.

Analytic Tools 92

Analytic Tools Data Visualization Research Software Feedback Software 92

Modus Create

APRIL 30, 2020

Software development projects require a maker mindset and comprehensive planning to be successful. Successful projects start with everyone understanding the goals, processes, general requirements, and technologies. Many executives have experience and opinions about avoiding failing software projects. Product Vision and Goals.

Research Software 81

Research Software Product Research User Testing Workshop 81

Userzoom

JUNE 9, 2020

I’m in the unusual position of seeing directly (and indirectly) how hundreds of businesses’ digital departments across different industries have reacted to COVID-19, through my role as a UX research partner at UserZoom. Ugly research practices are rearing their heads. Image by Nick Bolton.

User Testing 121

User Testing Product Research Research Software UX 121

Modus Create

MAY 12, 2021

Demand for UX research has increased by 30% in the last 12 months. 51% of enterprises saw an increase of 25% in their UX research budget – Intechnic. These statistics are music to the ears of UX researchers worldwide. For too long, they have been preaching the gospel of user research. – Intechnic.

User Testing 52

User Testing Research Software Product Research Customer Feedback 52

Userpilot

FEBRUARY 17, 2021

Topics: Product development lifecycle & success stories, Agile Management & Rapid Prototyping, New product management software & technologies, Usability & interface design, Product manager career: How to rise up in our organization, Hiring the best product managers for the job. Her Product Lab Virtual Summit.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

Mixpanel

FEBRUARY 23, 2024

Segment is a data pipeline tool that collects first-party customer data and sends it to different destinations, so it requires users to go through more setup than the average SaaS tool. First, we have an email and in-app onboarding program that helps users take critical implementation actions and prioritize use cases.

Onboarding KPIs 59

Onboarding KPIs Technical Review Customer Experience User Testing 59

Roy Madden

JANUARY 29, 2021

We are looking for a VP Marketing with a proven track record of driving growth in an early stage B2B SaaS environment. It is a unique opportunity to significantly impact the growth trajectory of an exciting startup that is transforming how 15M+ curious minds research and consume information. Apply for this position. Responsibilities.

White Paper 118

White Paper Marketing User Testing Customer Experience 118

UX Studio

AUGUST 30, 2023

Our initial goal was to understand terms such as universal design, accessibility, inclusive design, WCAG, and assistive technology to align the basics. Shout-out to our colleague, Enikő, who facilitated the Inclusive mind-shift workshop for each squad at the company this year.

UX 58

UX Research Software User Testing Product Research 58

Userpilot

APRIL 25, 2024

We cut straight to practical, usable examples you can immediately incorporate into your user research or interviews. Userpilot is an all-in-one solution for product teams that allows you to build bespoke in-app surveys with open-ended, Likert scale, and multiple choice questions (among other things) without any coding.

Research Software 52

Research Software User Testing Feedback Software Analytic Tools 52

UX Studio: Product Management

APRIL 15, 2021

For many, it can seem like the world of UX is made of the latest trends, mind tricks, tools and methods. Fancy gradients here and there, a bit of the latest “morphisms” and tons of workshops with even more post-it’s. At UX Studio we offer product design and user research services to clients worldwide.

User Testing 98

User Testing Research Software Feedback Software Product Research 98

UX Studio: Product Management

OCTOBER 9, 2021

Like with most jobs, for us – UX Researchers – this meant moving our daily communication online, including research, creative processes, and communication. In July, we interviewed four UX researchers from Hungary. Our goal was specifically to focus on how UX Research as a profession has changed in Hungary.

Positioning 108

Positioning User Testing Customer Experience Research Software 108

Revulytics

MARCH 20, 2018

In his book, “ What Do You Want Your Customer to Become ,” author and MIT Research fellow Michael Schrage challenges his readers to think beyond the traditional criteria that go into calculating what is agreed upon across industries as one of the most important metrics to measure – customer lifetime value.

Data Visualization 60

Data Visualization Analytic Tools Customer Feedback User Testing 60

Bain Public

DECEMBER 9, 2020

(Montreal, Canada) – Paul Ortchanian, Founder, CEO, Head of Product, Data and Strategy of Bain Public , will taking part in a Product Management conversation focused on Artificial Intelligence in collaboration with MorphL - the AI platform for e-commerce. by MorphL - the AI platform for e-commerce. Their AI Platform for E?commerce

Artificial Inteligence 52

Artificial Inteligence Research Software Data Visualization User Testing 52

Bain Public

OCTOBER 15, 2019

(Montreal, Canada) – Paul Ortchanian, Founder, CEO, Head of Product, Data and Strategy of Bain Public, is honoured to be leading an expert workshop in collaboration with Techstars Montreal AI Accelerator, a world-wide network committed to authentic mentorship, collaboration and start-up growth.

Workshop 40

Workshop Artificial Inteligence User Testing Research Software 40

Pragmatic Marketing

NOVEMBER 16, 2019

Founded in 2009 and officially launched in 2011, Uber Technologies Inc. Since its start, the American multinational company has introduced new services in addition to its ridesharing service, including food delivery and a micromobility system with electric bikes and scooters. revolutionized the direct transportation market.

Reporting Tools 70

Reporting Tools Product Marketing Marketing Research Software 70

Pragmatic Marketing

NOVEMBER 16, 2019

Founded in 2009 and officially launched in 2011, Uber Technologies Inc. Since its start, the American multinational company has introduced new services in addition to its ridesharing service, including food delivery and a micromobility system with electric bikes and scooters. revolutionized the direct transportation market.

Reporting Tools 70

Reporting Tools Product Marketing Marketing Research Software 70

freshtrax

MARCH 17, 2021

Last year, Square successfully launched 2 e-commerce products in Japan: Square Online Checkout: Allows a business to create a payment link to a product/service in a text message or QR code without building an eCommerce website. . Conducted Research from the Other Side of the World. So What Did Square Do to Succeed?

Reporting Tools 105

Reporting Tools Product Research Research Software User Testing 105

Userpilot

AUGUST 31, 2023

What is customer acquisition for SaaS, and how can you leverage it to drive sustainable growth ? Customer acquisition funnel stages in SaaS are Awareness, Consideration, Evaluation, Conversion. What is the purpose of customer acquisition in SaaS? This article answers that and more. Book a demo now to learn more.

Research Software 92

Research Software Feedback Software Analytic Tools User Testing 92

UX Studio: Product Management

FEBRUARY 17, 2019

When setting out to improve products or services, experienced UX teams follow a well-planned scientific process divided into two parts: UX evaluation and user research. During a three-day UX expert audit, UX researchers and designers use a variety of tools, methods and metrics to analyze the current state of a digital product.

Data Visualization 75

Data Visualization UX User Testing Research Software 75

Product Talk

OCTOBER 20, 2021

And this is why it can be helpful to consider the tools that will best support you in building your continuous discovery practice. Let’s be clear: The tools alone won’t automatically make you better at discovery. Since there are countless ways of approaching this, we’re kicking off a new series, Tools of the Trade. Tweet This.

Product Research 150

Product Research Research Software Technical Review Data Visualization 150

UX Studio

SEPTEMBER 10, 2019

We’ve tested most as workshop methods on our clients in the last couple of years, and have included some research techniques as well. In this post I will cover how to define: Vision, mission and values, Target audience, Brand persona, Value proposition, and how to maintain these findings with the right documentation and research. .

Branding 63

Branding Weak Development Team Strategy Research Software 63

UX Studio

FEBRUARY 17, 2019

When setting out to improve products or services, experienced UX teams follow a well-planned scientific process divided into two parts: UX evaluation and user research. During a three-day UX expert review, UX researchers and designers use a variety of tools, methods and metrics to analyze the current state of a digital product.

UX 65

UX Data Visualization User Testing Research Software 65

Product Management University

NOVEMBER 13, 2018

Very early in the process all buyers conduct research to learn about potential solutions. They scour the web, instantly return emails and phone calls, attend webinars and engage with sales people whose solutions are a possibility. After the information gathering is complete, the comparison of potential solutions begins.

Positioning 100

Positioning Product Research Research Software Webinar 100

The Product Coalition

JANUARY 25, 2021

The key here is to combine objective content (such as business insights and useful tools), along with some product-specific content that you wish to promote. a few years back, when I was leading a large B2B platform, we promoted it with a video-based newsletter that we sent every month or so. In-house Workshops/Meetups ?—?if

Product Research 94

Product Research User Testing Customer Experience Reporting Tools 94

UX Studio

MARCH 8, 2019

Do you have dedicated UX researchers? Do they have dedicated UX researchers? When you come to a UX company, you don’t just want an app or website designed. You want them to figure out what website or app people will love to use. So UX folks introduced UX research. These research methods work like magic.

Research Software 51

Research Software UX User Testing Feedback Software 51

Userpilot

JUNE 4, 2020

And obviously – you won’t convince them with old-school marketing messages (imagine putting up a banner inside your app ‘we are the best app for you’ ) – every user sees what your product is like. So: self-serve onboarding is one of the most important investments you can make in your SaaS. You have one job.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Research Software Customer Experience 52

UX Studio: Product Management

OCTOBER 18, 2023

As individuals (researchers or designers), we can be the best employees, highly skilled , and the best in our field, but a UX project usually requires collaboration. If you work as a designer or researcher, you are usually part of a product team, which is fundamentally a collaborative process. Several UX projects require teamwork.

UX 54

UX Feedback Software Research Software User Testing 54

UX Studio: Product Management

MARCH 24, 2021

And we always came up with a general solution we could use in the future any time the same problem occurs. As we grew even bigger we appointed a full-time leader to lead this group of 20 designers and researchers who work for our clients. And this message was very easy to identify with. And the solution?

Feedback Software 105

Feedback Software Research Software Leadership UX 105

UX Studio

NOVEMBER 3, 2017

Basically it represents the desired state for a product in the future, e.g. the ultimate choice for people who would like to live a gluten-free life, or an aim to significantly increase the mobility of people in wheel-chairs by creating a solution for them. Developers, designers, researchers, business or marketing people could all fit there.

Vision 96

Vision User Testing Product Research Workshop 96