Userpilot

OCTOBER 6, 2023

Best of all, it compounds its ROI as you start iterating strategies and optimizing your marketing process. Review stage (BoFu). Plan and execute a marketing strategy for each stage that involves the goal, the digital marketing channels, the messaging, the content formats, and the action you want your prospects to take.

B2B 106

B2B Analytic Tools Feedback Software Data Visualization 106

Userpilot

OCTOBER 10, 2022

Is your product marketing strategy lacking inspiration? How did their product marketing strategy put their audience first? Product marketing involves bringing a product to market and aligning its messaging with customer needs. Product marketing involves bringing a product to market and aligning its messaging with customer needs.

Feedback Software 98

Feedback Software Research Software Product Research User Testing 98

Userpilot

JULY 31, 2023

Looking to power up your retention marketing strategy? This article will show you practical strategies to crack the customer retention code and maintain sustainable recurring revenue. The right customer retention strategy will: encourage repeat purchases, create loyal customers, and improve your retention rate.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Userpilot

APRIL 18, 2023

But how do you create a customer success strategy that works? In this article, we’ll show you how to build an effective customer success strategy that drives SaaS growth. A customer success strategy is beneficial to increase customer retention, boost customer lifetime value, expand WOM , and enhance your product experience.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

Userpilot

FEBRUARY 22, 2024

According to Havard Business Review, customer acquisition requires 5 to 20 times more resources than customer retention. This article will walk you through 15 practical strategies to improve customer retention , boost loyalty, and ensure customer satisfaction. Use notification banners to prevent involuntary churn.

Analytic Tools 52

Analytic Tools Feedback Software Research Software User Testing 52

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

JANUARY 23, 2023

A successful customer retention strategy starts with effective communication – the right message to the right audience at the right time. Strategies you can use to lean on marketing segmentation for higher retention rates. The first strategy you can use is to tailor the onboarding process for each user persona.

Customer Experience 98

Customer Experience User Testing Feedback Software Customer Feedback 98

Userpilot

SEPTEMBER 29, 2022

Looking to try out new B2B customer engagement strategies to improve your product’s overall user experience and drive retention? In order to do this successfully, you need to have a solid customer engagement strategy in place. Engage customers with in-product messaging. Host virtual customer engagement events such as webinars.

Feedback Software 52

Feedback Software B2B Customer Feedback User Testing 52

Alchemer Mobile

AUGUST 6, 2020

12 Product Management Myths | Due to its murkiness, there are a few common myths that plague product management across industries and company size. During the webinar, Apptentive’s product team shares why it is important to listen deeply to your customers, and how you can use customer feedback to build a truly stellar product.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

Userpilot

OCTOBER 24, 2023

TL;DR Resurrected users are individuals who were previously inactive but are now re-engaged as a result of a targeted retention strategy. The retention lifecycle framework helps you identify users according to their stage of the product journey and come up with relevant retention strategies. Who are resurrected users?

Customer Experience 103

Customer Experience User Testing Customer Feedback Onboarding KPIs 103

Userpilot

OCTOBER 18, 2021

Strategies – so you know which steps you should take on the way to higher, faster, and more sustainable growth. If you want your SaaS to grow sustainably, you should implement at least one of these strategies: adopting a product-led growth model, creating valuable and actionable content, in-app onboarding , exceptional customer care.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Onboarding KPIs 98

Userpilot

DECEMBER 19, 2023

With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. In this article, we will go over the responsibilities of a SaaS account manager and share tried-and-true strategies they can implement to drive product growth. Webinars are a great way to do just that.

Feedback Software 103

Feedback Software Analytic Tools Product Research User Friction 103

Userpilot

DECEMBER 19, 2022

Drive customer success: A detailed onboarding process is an invaluable part of your CS strategy , helping customers gain consistent value and satisfaction with your product. Use popups, tooltips, and other forms of in-app messaging to prompt feature discovery and adoption. Modal asking for a customer review. Welcome new users.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

Gainsight

DECEMBER 8, 2022

We’re sharing five actionable strategies from our Pulse Europe 2022 panel. This first strategy comes from Sonia Leighton, Chief of Customer Success at Arbor Education. Our second strategy is from Ky Ismet, Director of CS at Ometria. The third strategy comes from Mari-Frances Bentvelzen, SVP and GM at SAP Concur SMB.

Customer Experience 52

Customer Experience Analytic Tools Strategy Reporting Tools 52

Alchemer Mobile

NOVEMBER 25, 2019

In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible. Welcome to today’s webinar. What comes next is equally as important.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Userpilot

SEPTEMBER 25, 2023

TL;DR A PLG motion is a growth strategy focused on using the product itself as the main driver of growth. It’s a popular strategy in the enterprise software space. A product-led growth (PLG) motion is a growth strategy that focuses on the product itself as the main growth driver. Why should you use a PLG motion strategy?

Analytic Tools 105

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 105

Userpilot

JUNE 14, 2021

Are you looking to build a solid marketing automation strategy and don’t know where to start? In this article, I’ll cover what marketing automation is, how to set up an effective strategy for it, and go over some examples of how to use marketing automation at each stage of the user journey to drive product growth.

Feedback Software 52

Feedback Software Analytic Tools Strategy Marketing 52

Userpilot

JANUARY 17, 2023

It involves adapting your product to your customer’s ever-changing expectations through in-app surveys and review gathering, making it timeless. It can involve installations, integrating software, high-touch guidance, and a lot of support throughout the process. Create one code-free with Userpilot. Optimization.

Feedback Software 98

Feedback Software Research Software Onboarding KPIs Customer Experience 98

Userpilot

JANUARY 3, 2023

This article will discuss 10 actionable strategies to help you drive more customers by improving MQL to SQL conversion rate. MQL is a potential customer fit for your business, reviewed by the marketing team. The marketing team reviews and confirms the MQL before sending it to the sales team. Let’s dive in!

User Testing 98

User Testing Feedback Software Research Software Customer Experience 98

Userpilot

AUGUST 20, 2023

Userpilot’s new feature announcement , where users can register for an educational webinar to learn about the new functionalities. Improves customer retention as users are less likely to drop off due to frustration and facing too many unaddressed problems. But webinars also go very well with upcoming features. proactive help).

Data Visualization 95

Data Visualization Analytic Tools Feedback Software User Testing 95

Userpilot

OCTOBER 1, 2022

This insight will further inform future strategies. For most modern users, messaging and video conferencing tools are intuitive and familiar. Self-serve onboarding embraces a product-led strategy , making it easy to convert trial users. It’s easily scalable and can be automated using no-code self-service tools.

Feedback Software 97

Feedback Software Data Visualization Customer Experience User Testing 97

Userpilot

DECEMBER 20, 2022

A marketing funnel helps you understand your customers in-depth and develop effective marketing strategies. Key loyalty stage KPIs are net promoter score and the number of reviews or recommendations given. Why are marketing funnels important for an effective marketing strategy? Consideration stage. Conversion stage.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Customer Satisfaction 98

Userpilot

OCTOBER 21, 2022

Showing testimonials and reviews on your platforms so customers can see you’re trustworthy. So why not try a Userpilot demo and see how you can build customer trust without coding? So, for your customer feedback strategy , you should: Collect qualitative feedback like in-app surveys, feature feedback surveys, and more.

Feedback Software 98

Feedback Software User Testing Customer Experience Customer Feedback 98

Userpilot

JULY 7, 2022

Leverage in-app messaging to communicate with your customers regularly. Use advanced segmentation to show the right message to the right user. Here, the goal is to design a product that’s irreplaceable, engages users, and gets the job done, using strategies like The Hook Model for example. What is customer stickiness?

Research Software 98

Research Software Feedback Software Customer Experience User Testing 98

Userpilot

JANUARY 30, 2023

Offering educational webinars showcasing the value of your product, like Userpilot. They're important for software development to get early feedback, but they usually don't stick around. Now, what should your strategy look like during these stages? Userpilot ’s educational webinar invitation. Innovators (2.5%

User Testing 98

User Testing Feedback Software Research Software Onboarding KPIs 98

Userpilot

OCTOBER 16, 2022

Our 15 customer intimacy strategies include the following: Mapping the customer journey and listing all touchpoints to get a holistic view of the user journey. Host webinars to educate and interact with your audience. With Userpilot, you can apply these strategies without having to code. Product adoption rate formula.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Userpilot

JANUARY 31, 2023

In this article, we will discuss the ins and outs of at-risk customers, how to detect them, and five actionable strategies to help you prevent churn. Here are one of the most common ones: Poor Onboarding: A poor onboarding process can make customers struggle due to a lack of support or guidelines. Apology message example.

Customer Feedback 98

Customer Feedback Feedback Software Customer Experience User Testing 98

Gainsight

AUGUST 24, 2020

In this scenario, it’s not only customers who would enjoy increased productivity and cut costs due to a highly efficient onboarding process. At a recent Gainsight PX customer webinar, two of our experts explained three key tech-touch strategies for customer onboarding, which we’ll cover below. Define the channels .

Onboarding KPIs 105

Onboarding KPIs Technical Review Data Visualization Feedback Software 105

Userpilot

MAY 7, 2024

What is an in-app messaging platform and why do you need it? In-app messaging is the hottest new method of customer engagement , with SMS and email engagement campaigns taking a secondary role. Here are 10 of the best in-app messaging platforms in 2024! Airship is the best in-app messaging platform for mobile applications.

Analytic Tools 105

Analytic Tools Feedback Software Reporting Tools Software Review 105

ProductPlan

MARCH 17, 2021

At its most basic level, a customer-led product strategy means that your customers are the top priority at all times. For example, if you discover that most customers want to receive their purchases in the fastest possible time, you could use retail inventory management software to speed things up. Sounds pretty obvious, right?

User Testing 63

User Testing Reporting Tools Data Visualization Customer Feedback 63

Userpilot

AUGUST 31, 2022

Encourage raving fans to leave reviews and testimonials. We live in highly competitive times for software companies. Swamped with many SaaS options, people constantly turn to reviews and opinions from colleagues to decide on the best software solution. Strategies and best practices for creating raving fans for your SaaS.

Feedback Software 98

Feedback Software User Testing Customer Experience Onboarding KPIs 98

Userpilot

JULY 21, 2022

For example, positive reviews on platforms like Capterra and G2: Userpilot G2 review. For example, here’s a real-life result of the latter strategy: As you can see, not having smooth product onboarding and high-quality resources available created this issue in the first place. Loom videos and webinars. Social media.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Feedback 98

eG Innovations

MARCH 31, 2021

While the early months of lockdown were characterized by IT teams rushing to procure hardware, spinning up additional cloud services, and pushing through software contracts, we’re now in a place where we can take a step back, breathe, and figure out what the path forward is going to look like for digital workspaces. Register for the webinar.

Reporting Tools 98

Reporting Tools Product Research Data Visualization Analytic Tools 98

Userpilot

JANUARY 28, 2022

To get the most out of your win-back strategy you need to segment the inactive subscribers into different categories such as. Users who churned due to missing features: you can send this group a win-back email about the new feature or updates. Segmentation is a powerful strategy in email marketing. The sooner the better.

Feedback Software 98

Feedback Software User Testing Customer Feedback Customer Experience 98

ProductPlan

MARCH 17, 2021

At its most basic level, a customer-led product strategy means that your customers are the top priority at all times. For example, if you discover that most customers want to receive their purchases in the fastest possible time, you could use retail inventory management software to speed things up. Sounds pretty obvious, right?

User Testing 52

User Testing Reporting Tools Data Visualization Customer Feedback 52

Userpilot

JULY 26, 2021

Product growth is a go-to-market strategy that uses the product to drive user acquisition, activation , conversion, and retention. One of the best product growth tools is Userpilot because it lets you implement contextual onboarding with its granular user segmentation features and no-code UI element styling engine.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98