Naming Product Research Support Training 
Centercode
AUGUST 7, 2020
It’s the number one objective driving your product’s success. You need thorough test coverage before release — that is, you need to see how your product’s features and functions perform with real customers in their actual environments. Centercode is uniquely built for beta testing. Product Managers.
Userpilot
OCTOBER 26, 2023
Soft ROI comprises qualitative and less tangible benefits , for example, increased productivity from software implemented to improve internal business processes. Userpilot is comprehensive product adoption software with advanced analytics , feedback, and engagement features. What is the ROI of software?
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Gainsight
OCTOBER 31, 2018
In The Book of Why , the author, Pearl, talks about the near-impossibility of the “counterfactual”—namely, analyzing what would have happened in the alternate decision path. As in the drug industry, CS teams could run an A/B test. They could perfectly separate out a set of accounts upon which to test an intervention (e.g.,
Userpilot
JUNE 23, 2024
Customer service problem-solving is a discipline focused on optimally identifying, addressing, and resolving issues customers encounter with a product or service. It is important to note that, contrary to its name, customer service problem-solving is not just about fixing customer complaints. Different support team structures.
Mironov Consulting
SEPTEMBER 22, 2020
After years of struggle, I’m advising all of my clients and product leader coachees to stop using the term “MVP”. Not to stop doing validation, discovery, prototyping or experiments they may associate that that acronym, but to remove the label from all of their docs and presentations and talks. Here’s why….
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