Gainsight

FEBRUARY 7, 2024

That’s why here at Gainsight, we’re beyond thrilled to share our latest triumph: clinching the top spot in the Winter 2024 G2 Grid Report for Customer Success. Picture them as the holy grail of software and service reviews, blending user feedback, satisfaction ratings, and market presence into one comprehensive metric.

Reporting Tools 52

Reporting Tools Data Visualization Feedback Software Onboarding KPIs 52

Product Culture

MAY 3, 2023

Some Product people must report profit and loss in their roadmaps. See Chapter 9 in my book Product Roadmaps Relaunched. What other business objectives might you put into your roadmap for context? Is that you? You might add rough projected break-even timeframe to reach a certain level of financial results. Interested?

Reporting Tools 52

Reporting Tools Naming Roadmap Books 52

Userpilot

OCTOBER 17, 2023

Customer service data to spot common problems in your service, analyze common queries, and predict customer behaviors and trends. Analyzing customer service data to identify common issues and queries among new users. Then you can refine your help center resources and use them to provide proactive support and tailored solutions.

Data Visualization 82

Data Visualization Analytic Tools Research Software Feedback Software 82

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features.

Feedback Software 84

Feedback Software Analytic Tools Research Software Customer Feedback 84

Folding Burritos

FEBRUARY 22, 2016

What we want is to create a culture where stakeholders come to us with problems, rather than ready-made ideas and solutions (i.e. Yet, I wanted to dig deeper into this issue by focusing on: The reasons why a Solution-first culture makes your life harder; A “framework” to drive stakeholders to think in terms of Problems. features.).

Analytic Tools 322

Analytic Tools Reporting Tools Data Visualization User Testing 322

Modus Create

AUGUST 31, 2021

Project management software includes a broad spectrum of tools. Although all of them are designed to simplify collaboration, not every tool targets the same piece of the puzzle. To know which project management tool your team should consider, you need to understand what collaboration challenges you are experiencing.

Feedback Software 93

Feedback Software Reporting Tools Customer Experience Software Review 93

TechEmpower - Product Management

AUGUST 21, 2023

Many CEOs of software-enabled businesses call us with a similar concern: Are we getting the right results from our software team? We hear them explain that their current software development is expensive, deliveries are rarely on time, and random bugs appear. What does a business leader do in this situation? Are you ready?

Technical Review 104

Technical Review Software Review Development Team Review Systems Review 104

Userpilot

MAY 30, 2024

How to conduct customer sentiment analytics: Get equipped with the right customer sentiment analysis tools. Improve your service interactions. This sentiment can be positive, negative, or neutral and is influenced by various factors, including product quality , customer service, pricing, and brand reputation.

Analytic Tools 87

Analytic Tools Feedback Software Data Visualization Research Software 87

NextBigWhat

DECEMBER 25, 2020

Product roadmap tools enable companies to manage their products, evaluate their life cycles as well as communicate the product’s goals and progress to their team members and management. Here is the list of top 10 product roadmap tools, curated for you. URL – [link]. Starting Price -Free (up to 5 users).

Feedback Software 52

Feedback Software Data Visualization Reporting Tools Roadmap 52

Mind the Product

NOVEMBER 5, 2018

Product managers often end up reporting to the CTO, and some will argue that this is a good thing. So if they report to the CTO it creates the impression of bias against the business and user. Being a product manager is no longer being a developer by another name. This includes push back from your developers (yet another tool?

CTO 139

CTO Reporting Tools Product Management Product Manager 139

Product Talk

NOVEMBER 16, 2022

If Ellen’s name sounds familiar, you may recognize it because she’s both an active member of the CDH Slack community and was featured in a Product in Practice post about involving engineers in assumption testing. Meet product coach and consultant @ellenjuhlin. Tweet This. It was a great fit. This was around 2005.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

Userpilot

JANUARY 16, 2024

This article discusses how you can build the perfect review funnel that influences product growth and attracts a consistent stream of positive online reviews on your website or third-party platforms. TL;DR A review funnel is a system that helps businesses manage customer feedback and increase chances of receiving positive reviews.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Systems Review 98

Userpilot

JUNE 8, 2021

Finding the right collection of product management software isn’t easy, especially with hundreds of products available in the market. Today we’re going to help you narrow down your options by compiling a list of the 15 best product management software you can include in your product stack! What Software Does a Product Manager Need?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Intercom, Inc.

OCTOBER 1, 2020

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. As you grow functions, the audience for your roadmap widens.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

OCTOBER 1, 2020

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. As you grow functions, the audience for your roadmap widens.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Revulytics

JANUARY 30, 2018

The Telerik Platform is retiring on May 10, 2018 (“retiring products that have served their purpose”). This leaves users of Telerik Analytics (formerly EQATEC Analytics) in a bit of a jam as they seek an alternative software usage analytics platform. Platform Support and Easy Integration You Need.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Research Software 59

UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. They’re building websites, brands, and digital transformation platforms that deliver results and revenue. California is the home of technology and innovation. We also develop products of our own, namely UXfolio, Copyfolio, and Archifolio.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Revulytics

AUGUST 29, 2017

When product managers were asked to name their top challenges, the difficulty of adding innovative features because the customer base demands support of older ones is very high on the list. Determining how changes to legacy versions of your software product will affect your customer base is one of the hardest parts of the job.

Analytic Tools 63

Analytic Tools Data Visualization Reporting Tools Feedback Software 63

ProductPlan

MARCH 29, 2023

Product professionals spend countless hours researching, prioritizing, and planning, all in the name of creating a successful product launch. To add more complexity to this issue, these teams handling the launch processes typically coordinate their efforts in a tool that is entirely separate from the product roadmap.

Product launches 52

Product launches Roadmap Research Software Strategy 52

The Product Coalition

MARCH 9, 2021

All you need is a company providing React Native services and an outstanding team of developers who know exactly what they’re doing. When developing an application, it is important to ensure the transparency of this system to avoid bias and negative comments. Support service of Uber: they have no problem! How does Uber work?

Reporting Tools 162

Reporting Tools Weak Development Team Development Technical Review 162

Mironov Consulting

FEBRUARY 28, 2024

Some context: The typical product manager ( PdM ) gets dozens of new requests and demands and ideas and suggestions and escalations and bug reports and customer complaints and ChatGPT-generated word salads each day.  Crack the WIP Agilists and systems thinkers call this the WIP/Work in Progress.  There’s

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

Userpilot

JANUARY 16, 2024

A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios. Use ChatGPT as a brainstorming partner for product ideas , feature ideas, product names, etc. Still, harnessing the power of ChatGPT requires the use of creative prompts.

ChatGPT 89

ChatGPT Data Visualization Onboarding KPIs Research Software 89

ProductPlan

SEPTEMBER 10, 2021

A product vulnerability also referred to as a security vulnerability, is defined as an exploitable glitch, weakness, or flaw found in a product or service. In addition, monitoring for vulnerabilities should be an ongoing proactive process to keep up with newly added systems or discovered weaknesses. Step 4: Reporting vulnerabilities.

Reporting Tools 52

Reporting Tools Data Visualization Wireless Product Research 52

The Product Coalition

JUNE 9, 2021

Part one of this article taught you how to align a roadmap with aspirational business goals. Participants: Product Manager (required), Product Owner (required), Development Manager (required), Business stakeholders (optional) Guiding Questions: What are the highest value projects that will help realize your strategy at the end of the roadmap.

Vision 89

Vision Roadmap Customer Experience Weak Development Team 89

Product Talk

FEBRUARY 28, 2024

Kelsey oversaw three product squads and reported to the VP of Product, David Krell. I really just love focusing on keeping the customer at the forefront of building great, impactful solutions,” says Kelsey. That essentially became a roadmap for how we were going to do product with him as our leader,” says Kelsey.

Product Research 240

Product Research Onboarding KPIs Feedback Software User Testing 240

Revulytics

APRIL 17, 2019

Make Sure Your Software Usage Analytics Solution Was Designed For the Job. Most software companies want to know more about how their customers and trial users are engaging with their software. The solution has a name: software usage analytics. The solution has a name: software usage analytics.

Data Visualization 66

Data Visualization Analytic Tools Reporting Tools Feedback Software 66

Userpilot

APRIL 19, 2024

Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is Market Research Essentially, market research is the process of understanding one’s target audience’s needs and wants to validate a new product, feature, or service idea. Why should you do market research?

Research Software 52

Research Software User Testing Market Research Data Visualization 52

Usersnap

APRIL 25, 2019

If you are using Usersnap, your team, clients or customers definitely are submitting more bug reports due to the convenience of capturing screens and annotating in-product. Easily create a product roadmap with personalized view. People – assignee / reporter. Todd Lombardo, Author of Product Roadmapping. Let’s find out!

Reporting Tools 40

Reporting Tools Feedback Software Roadmap Weak Development Team 40

UX Studio: Product Management

JUNE 29, 2021

Let’s name these people collectively stakeholders. To be up-to-date means to have a system of gathering constant feedback. This may sound trivial, but if you’ve worked on a digital product, you surely can name at least one stakeholder who is almost impossible to reach or to schedule a meeting with. All the stakeholders.

Data Visualization 122

Data Visualization User Testing Research Software Customer Feedback 122

Reveal

NOVEMBER 1, 2023

While data visualizations have become essential, not all standard visualizations cater to specialized reporting needs. Enter DIY Custom Visualizations, a transformative feature we’re thrilled to introduce on our platform. Dive in to discover its unmatched benefits and how you can craft unique reports effortlessly.

Data Visualization 97

Data Visualization Customer Feedback Analytic Tools Reporting Tools 97

Amplitude

MAY 6, 2020

Product Intelligence software helps teams use their customer data to build great product experiences. Understanding these shifts—and where Product Intelligence fits into your roadmap—will help you retain customers, and support sustainable, product-led growth. All while enabling self-service across lots of teams.

Data Visualization 140

Data Visualization Reporting Tools Analytic Tools User Testing 140

Userpilot

MARCH 11, 2022

Must have product management tools : Userpilot for product adoption, Hotjar for heatmaps and recordings on how users engage with your product, Airfocus for prioritization and road mapping, Cord for collaboration, and UXPressia for story mapping. Reports, statistics, and product benchmarks give you hard data on trends in the product world.

Analytic Tools 92

Analytic Tools Data Visualization Research Software Feedback Software 92

Userpilot

JUNE 10, 2022

Make your product roadmap public so users can add and vote for their preferred ideas. Here’s how to manage product feature requests: gather all feedback from your various channels in one platform. Here’s how to manage product feature requests: gather all feedback from your various channels in one platform. Bug fixes requests.

Feedback Software 52

Feedback Software Analytic Tools Product Research Data Visualization 52

Userpilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. However, it’s not easy to pick a tool among the many suitable options in the market. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. ChurnZero.

Analytic Tools 101

Analytic Tools Research Software Feedback Software Reporting Tools 101

Usersnap

SEPTEMBER 27, 2022

Or at least, technologies such as open source bug tracking enabled developers to do amazing things. And those bugs are the reason, why we need to use bug tracking systems in order to find, document, and solve these bugs. Open source solutions are a great and easy way to make yourself familiar with a new topic. Communication.

Reporting Tools 19

Reporting Tools Feedback Software Analytic Tools Data Visualization 19

Userpilot

JUNE 6, 2023

We also look at various tools that can help you harness the power of analytics to drive your product growth. Trends analysis tracks long-term changes in user behavior to guide product roadmap development. Amplitude and Google Analytics are two product data analytics tools worth considering. Cohort data analytics.

Data Visualization 62

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 62

Revulytics

JANUARY 4, 2019

Shutterstock’s 2018 Creative Trends Report analyzed billions of searches for its visual assets to name the top marketing and design trends for 2018. The report underscores the value of considering a strategy to share usage data with your users so they can benefit from these insights, too. Analytics reveal design trends.

Data Visualization 66

Data Visualization Reporting Tools Analytic Tools Research Software 66