Userpilot

MAY 20, 2024

It goes beyond surface-level feedback and it involves analyzing feedback from various sources (such as social media, customer reviews, surveys , and direct interactions). Let’s go over each of them: Invest in sentiment analysis tools First, you’ll need the right software to gather and analyze feedback.

Data Visualization 105

Data Visualization Feedback Software Customer Feedback Customer Experience 105

Userpilot

FEBRUARY 18, 2021

Some of their attempts are just cringe-worthy: For instance, I received an email from IKEA about their transport, saying ‘it’s my big day tomorrow’. No, personalization is not about throwing in the {{first name}} tag in the confirmation email and welcome screen. Or following up diligently to see if their problem has been solved.

Analytic Tools 98

Analytic Tools Software Review Data Visualization Customer Experience 98

UX Studio: Product Management

NOVEMBER 24, 2020

Here is a list of the top product design companies that UX studio experts have selected in no particular order. Aplana is a privately held software development company that has been on the market for 20 years. The company’s core services include software and mobile development, blockchain solutions, testing, and quality assurance.

Product Research 115

Product Research Research Software Software Review Technical Review 115

UX Studio

FEBRUARY 15, 2024

With his help, in this episode, we delve into the creation of Budapest GO, a game-changer application for public transport in Budapest. He’s worked with clients in banking, insurance, mobility, and logistics, with a notable project being the Budapest GO initiative with BKK (Center of Budapest Public Transport). Viktor: Sure.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Userpilot

JUNE 27, 2022

In the following article, we will discuss several UX design principles, explaining why users behave the way they do and how you can use these principles to your advantage. Every UX designer should have a deep understanding of human psychology. Why is psychology important for UX designers? Endowment effect. Zeigarnik Effect.

Customer Experience 52

Customer Experience User Testing Analytic Tools Research Software 52

UX Studio: Product Management

AUGUST 26, 2020

Hence the name: Pakk, which means package in Hungarian. Their initiative reached out to UX studio to ask for help with designing this product. So a team of two UX professionals accompanied the Pakk team for a short period of time. The UXers were: Barbara, UX researcher, and Sandor, Product Designer. Approach and plan.

User Testing 55

User Testing Research Software Feedback Software Product Research 55

UX Planet

FEBRUARY 13, 2024

Christopher Alexander Neighborhoods, towns, and cities from their literal names to their reputations are defined by what keeps occurring there. Bertrand Russell Think about a company deciding whether to build banking software in-house or use an experienced and existing third party to build and manage their banking app.

Research Software 66

Research Software Customer Experience User Testing Systems Review 66