Userpilot

JANUARY 31, 2023

An effective customer activation funnel can be an extremely powerful way to channel new customers through your product and get them to experience value fast. In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job.

Customer Experience 84

Customer Experience Analytic Tools User Testing Customer Feedback 84

Userpilot

OCTOBER 30, 2022

17 practical strategies for improving your user experience. Customer experience improvement is optimizing your product and customer interactions to ensure users are happy at every point in their customer journeys. Engagement: Ensure every interaction with your product or team solves user problems and leaves them happier.

Feedback Software 78

Feedback Software Research Software Customer Experience User Testing 78

ProductPlan

JULY 16, 2021

Acquiring a consensus on product direction remains the number one challenge for product professionals, according to ProductPlan’s 2021 State of Product Management Annual Report. The art of product leader communication relies on the concept of responsibility without authority. Leading with context instead of control.

Reporting Tools 98

Reporting Tools Onboarding KPIs Research Software User Friction 98

Roman Pichler

APRIL 15, 2024

To make this more concrete, let’s look at an example: Objective : Grow the product management team. Key result 1 : Three product managers are hired. Key result 2: The onboarding system is improved, and time-to-proficiency is reduced by 25%. What are Product Roadmaps? The fourth row lists the product’s features.

Roadmap 270

Roadmap Onboarding KPIs Technical Advisors Customer Experience 270

Userpilot

JANUARY 28, 2024

Tracking relevant product performance metrics allows you to assess how successful your product is at satisfying user needs and achieving business goals. What metrics should you track though? Our guide covers 11 key performance metrics to analyze at different stages of the customer journey. Book the demo!

Onboarding KPIs 95

Onboarding KPIs Data Visualization Analytic Tools Customer Experience 95

Modus Create

APRIL 27, 2020

Our clients have migrated to React for a few reasons: Their legacy app didn’t have the capabilities to support modern browser features and rich user interfaces. You should never be in this position. Based on the experience, I collected 21 best practices for migrating your digital products to React JS.

Feedback Software 84

Feedback Software Reporting Tools Technical Review Software Review 84

Userpilot

JUNE 28, 2021

Is your customer engagement marketing strategy bringing in expected results? As the user experience is becoming increasingly important (even more so than product and pricing for many brands), improving user engagement is crucial. 6 customer engagement marketing strategies for SaaS. CEM Strategy #4: Celebrate customer success.

Feedback Software 105

Feedback Software Analytic Tools User Testing Customer Feedback 105

Userpilot

OCTOBER 11, 2021

Tired of tracking retention metrics that get you nowhere? To achieve that, you need to first have an accurate idea about how your product is performing. In this article, we’re covering 10 of the most important retention metrics you need for your SaaS business, and how you can improve each of them to have increased revenue.

Onboarding KPIs 89

Onboarding KPIs Feedback Software Analytic Tools Research Software 89

Userpilot

JULY 22, 2023

What is a land and expand strategy? In this guide, we’re going to show you how a land and expand strategy can help you grow your revenue generation from existing clients by deploying a foot-in-the-door approach with your sales team! Select the right expansion strategy for your product, business goals, and pricing model (i.e.

Feedback Software 71

Feedback Software User Testing Strategy Onboarding KPIs 71

Userpilot

MAY 31, 2021

The product marketing manager role has been growing steadily over the two decades: And no wonder – the exponential growth of the SaaS industry, combined with the Product-Led Growth trend created a lot more demand for (and awareness of) product marketing. Everyone wants to grow organically through great product experience.

Analytic Tools 76

Analytic Tools Onboarding KPIs Research Software Product Marketing 76

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. In the final 2 steps, the teams analyze the data to extract insights and act on them to improve the metrics.

Analytic Tools 72

Analytic Tools Data Visualization Feedback Software Research Software 72

Userpilot

NOVEMBER 9, 2021

What’s the difference between a Counter Metric vs North Star Metric? While having a North Star Metric helps your team focus on one big direction for your product, a Counter Metric keeps you in check, making sure you don’t over-optimize just for the sake of one metric, missing key aspects of your SaaS business growth.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Customer Experience 52

Userpilot

JANUARY 29, 2023

How can product managers leverage them to build successful products? Agile release planning allows teams to deliver value in less time and collect user feedback while they are still working on the product. The whole agile team should take part in release planning but the product owner is accountable for the final plan.

Agile 92

Agile Feedback Software User Testing Product Research 92

Userpilot

JUNE 14, 2023

The customer journey is all the interactions a user has with your product from the moment they sign up. And learning how to analyze the customer journey will help you to ensure product growth and positive business outcomes. Set goals to see how users progress towards any incomplete goals. Customer journey diagram.

Data Visualization 84

Data Visualization Analytic Tools Customer Feedback Feedback Software 84

Userpilot

JULY 26, 2021

When it comes to boosting your product growth , user analytics tools can make your life a lot easier. These tools offer insights into what your users are doing inside your product and why they are doing it. User analytics is a type of analytics that focuses on user/customer behavior inside a product/on a website.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

The Product Coalition

AUGUST 24, 2021

A typical product development process would follow the Waterfall principles, taking quarters, and even a year to release a product to the market. The importance of building products that customers valued and the limited amount of finances forced startups to take a different approach when building their products.

User Testing 147

User Testing Development Customer Experience Product Research 147

Userpilot

JANUARY 23, 2023

It identifies and stirs you towards the most important things you need to achieve sustainable product growth. This article discusses the best growth marketing strategies within the AAARRR funnel. Then, create a strategy, track key metrics , and iterate. Userpilot sample Product Manager user persona.

Analytic Tools 90

Analytic Tools Feedback Software Framework Data Visualization 90

Userpilot

JUNE 8, 2022

The NPS metric (Net Promoter Score) measures customer loyalty, satisfaction, and their tendency to become brand promoters. It is calculated by asking customers how likely they are to promote your product. The Product-Market Fit Survey helps you determine whether you’ve attracted the right group of users for your product.

User Testing 52

User Testing Feedback Software Customer Experience Customer Feedback 52

Intercom, Inc.

OCTOBER 22, 2019

Good onboarding isn’t just about introducing new signups to your product’s features – it’s a continual process of guiding people towards success with your product. As our Co-founder and Chief Strategy Officer Des puts it, “ customer retention is the new conversion. ”. Plan your onboarding strategy.

Onboarding KPIs 200

Onboarding KPIs Customer Experience Messaging Framework 200

Userpilot

SEPTEMBER 14, 2023

What are the different types of product managers? We also look at the levels of seniority among product managers as well as the skills they need to lead successful teams and build products that delight customers. TL;DR A product manager oversees the entire software product development cycle, from discovery to launch and beyond.

Research Software 88

Research Software Analytic Tools Feedback Software Product Research 88

Userpilot

JULY 18, 2023

What does a product manager do? We look at: 7 key responsibilities of product managers. Different kinds of product manager roles. Qualities of a good product manager. TL;DR A product manager is in charge of the entire product lifecycle. This is essential to build a roadmap that drives the product strategy.

Data Visualization 84

Data Visualization Product Research User Testing Onboarding KPIs 84

Intercom, Inc.

MARCH 29, 2022

We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. Paul Adams shared three incredible new products that will take your Intercom experience to the next level: Surveys, Switch, and our next-generation Inbox.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118