Intercom, Inc.
SEPTEMBER 21, 2022
In order to provide this support, support teams will need to use a tool with both powerful automation and outbound capabilities to manage and streamline high-volume workloads. “Customers who adopt this next-generation way of providing support get it all: greater efficiency, more satisfied customers, and a happier team”.
Userpilot
APRIL 8, 2022
Product market fit, often just called product/market or “P/M” is one of the most important Lean Startup concepts. There is a lot of information out there about why it’s important for having a successful product and grow your business, but finding out how to achieve product-market fit can still feel elusive.
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The Product Coalition
NOVEMBER 23, 2021
These 8 dimensions will be pillars of driving the vision and business outcomes right after the launch. Product strategy & success measures In summary, I covered important aspects of product-market fit, problem-solution fit and scalability. I have extensively cover vision, outcomes and measures in my other blog.
Userpilot
OCTOBER 25, 2022
Product managers conduct primary and secondary market and customer research to find the target market and identify opportunities that existing products don’t satisfy. What is product strategy? Product strategy defines how you are planning to realize the product vision.
Intercom, Inc.
NOVEMBER 7, 2019
As Head of Sales for Spendesk, Nico was initially inspired by the vision of founder Rodolphe Ardant who had spotted a gap for ‘spend management’ in the B2B market based on personal banking trends. “How can I push my message while still capturing existing intent from the market?” What sets Spendesk apart.
Gainsight
JANUARY 18, 2021
Chris revealed that as CPO, he sees his role as having accountabilities for ALL the product strategy, product roadmap, and product execution. He believes his job entails everything outbound through product marketing into the field organization. The most crucial part is always to treat people with respect.
Bain Public
NOVEMBER 4, 2018
Product Managers translate between the need to support the effectiveness of outbound activities (Sales, Marketing, Customer support) and the need for efficiency in internal ones (Strategy, Engineering, UX). Why does the contribution of others play such a big part in the product process?
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