Policies Product Manager Technical Advisors Technical Review 
Gainsight
AUGUST 5, 2022
Preparing and presenting executive reviews. Helping manage renewals and driving advocacy. The technology and platforms both Sales and CS use often have similar capabilities. Both roles also share processes, such as engagements, external communication, and risk management. Building and using Health scores.
Mind the Product
NOVEMBER 30, 2017
TalkTalk was fined £400,000 in 2016 for failing to have appropriate technical and organisational measures in place to secure its customers’ personal data, and for keeping their personal data for longer than necessary. For example if a customer is refused insurance by an automated system they can call and ask for a manual review.
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Modus Create
MAY 11, 2020
For people in tech, it’s just our daily environment, nothing too fancy, nothing too hard. So, how can the tech product community help the world to pivot, work as a cross-functional team and make this place better prepared for the times to come? Well, surprise, that policy just changed, suddenly, without being noticed.
Intercom, Inc.
JANUARY 14, 2021
With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.
Department of Product
MARCH 28, 2022
How to Keep on top of Trends that Matter to Product Managers Decide when to care about trends and when to sit back and watch what happens next Trends and the product lifecycle Imagine your product strategy stayed exactly the same for the next 10 years. What would happen? It’s impossible for one person to do.
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