Mind the Product

FEBRUARY 19, 2019

Moving from project-based thinking to product-based thinking is an essential part of delivering a successful digital transformation. What are the benefits of taking on such an initiative, and how does product management give you the best possible chance of success? How Does Product Management Enable Digital Transformation?

White Paper 121

White Paper Analytic Tools Technical Review Data Visualization 121

The Product Coalition

OCTOBER 19, 2020

This is a well known mantra among tech CEOs, especially Facebook’s Mark Zuckerberg. As an intelligence officer, I used this technique to help policymakers consider how situations would unfold over time so they could shape US national security policy. Of course, the lesson here is: innovate or die. congratulations!

Technical Review 163

Technical Review Analytic Tools Research Software Automotive 163

Mind the Product

MARCH 12, 2020

Product operations is an emerging function. How does it help modern product management organizations to scale effectively? Similar to the emergence of design ops in the last five years, product operations fulfills a need to streamline a scaling function. What Product Managers do. What is Product Operations?

Product Research 188

Product Research User Testing Weak Development Team Customer Experience 188

PMLesson's Ace the PM Interview

MAY 16, 2022

It is currently one of the most in-demand tech positions. This ultimately means it is a perfect time to jump into the security engineer role if you're interested in information technology security. Security engineering (or cybersecurity engineering) is the discipline of engineering focused on developing secure technical systems.

Reporting Tools 52

Reporting Tools Engineering Technical Review Software Review 52

Mind the Product

JULY 14, 2020

Listen if you’d like to learn more about: * Acceptable use policies. Tech was built on the idea that we get our products to scale, so we work really hard to get people to click to register, start a new trial, become a new customer – that’s what we live and die by in tech. Brand reputation. Moral ethics.

Feedback Software 103

Feedback Software Customer Experience Product Research Technical Review 103

The Product Coalition

MARCH 8, 2023

Healthcare CIOs, responsible for maintaining data quality, face difficulty communicating the business value of IT to executives due to the use of ineffective metrics. Data governance: Establishing policies, procedures, and processes to ensure consistent data quality and management across an organization can be challenging.

Healthcare 78

Healthcare Data Visualization Research Software Systems Review 78

Mind the Product

SEPTEMBER 7, 2018

Product managers are problem finders and problem solvers. In her talk from #mtpcon San Francisco, Mariah Hay , VP of Product at Pluralsight, challenges us to think about our ethical responsibility as product managers. It is crucial for us to understand ethics in the context of product. Act With Courage.

Software Review 128

Software Review Technical Review Development Team Review Weak Development Team 128

The Product Coalition

SEPTEMBER 15, 2019

Data protection laws ensure we don’t misuse the personal details we collect in the digital era, and HR policies make sure we all play nice. But what about in product management? Should there be a code of ethics for Product Managers? Being a Product Manager isn’t like being a therapist, doctor, or lawyer.

User Testing 60

User Testing Technical Review Product Management Product Manager 60

The Product Coalition

DECEMBER 5, 2019

Personas SRE / DevOps Data Engineers Data Scientists Data Science Managers Product Managers CEOs Investors We can divide this list into two parts. In the first part, are technical people such as SRE’s, DevOps, data engineers, and data scientists. In the second, are DS managers, product managers, CEOs, and Investors.

Data Visualization 78

Data Visualization Reporting Tools Technical Review Research Software 78

Bain Public

SEPTEMBER 14, 2021

(Montreal, Canada) – Paul Ortchanian, Founder, CEO, Head of Product, Data and Strategy of Bain Public , will be leading a workshop on September 16th, 2021 in collaboration with Centech: a world-class business incubator based in Montreal, Canada. Centech is dedicated to high-tech (deeptech) companies with high growth potential.

Workshop 52

Workshop Technical Review Artificial Inteligence Data Visualization 52

PMLesson's Ace the PM Interview

MARCH 21, 2022

An engineering career can go in many different directions depending on your technical skill set and what you want out of a job. Or they may decide to move into management later in their careers. Different software engineers work on different kinds of technical projects. Nevertheless, you'll still be an engineering manager.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

Department of Product

OCTOBER 26, 2023

Discord’s senior product manager, Mason Sciotti, says the company has known how valuable its open API has been since its inception, and the app store is a natural extension of that. Meanwhile, quarterly earnings season kicked off this week and major tech companies reported their latest performance.

Data Visualization 52

Data Visualization Analytic Tools Research Software Artificial Inteligence 52

Mind the Product

NOVEMBER 30, 2017

TalkTalk was fined £400,000 in 2016 for failing to have appropriate technical and organisational measures in place to secure its customers’ personal data, and for keeping their personal data for longer than necessary. For example if a customer is refused insurance by an automated system they can call and ask for a manual review.

Data Visualization 84

Data Visualization Technical Review Reporting Tools Technical Advisors 84

PMLesson's Ace the PM Interview

APRIL 6, 2020

As a product marketing manager (PMM), you influence most areas of the organization including product, design, sales, support, and, of course, marketing. In this comprehensive guide, I’ll help to illuminate your path of breaking into product marketing management.

Product Marketing 78

Product Marketing Technical Review User Testing Marketing 78

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Alchemer Mobile

MARCH 26, 2021

We also recommend checking out our 2021 Mobile App Engagement Report as we break down more engagement and experience-focused stats by category such as retention, loyalty, ratings and reviews, shifted sentiment, in-app survey responses, and more. Stop talking about customer-centricity; turn it into action.

User Testing 257

User Testing Customer Experience Feedback Software Research Software 257

ProductPlan

OCTOBER 1, 2020

Product managers, product leaders, and product executives have no shortage of educational opportunities. From books , podcasts , and blogs to earning certificates and joining online communities , there is truly an abundance of options (read the short Guide to Product Management Resources to learn even more).

Research Software 89

Research Software Onboarding KPIs Technical Review Agile 89

The Product Coalition

JANUARY 21, 2021

I began the year working in Almundo, an Argentinian tech travel company that had been acquired by CVC (biggest travel company in Brazil). Sales were non-existent, and everyone in the company was working around the clock to bring our clients back home from their holidays with countries policies changing every minute.

Feedback Software 114

Feedback Software Technical Review Weak Development Team Travel 114

Gainsight

AUGUST 5, 2022

Preparing and presenting executive reviews. Helping manage renewals and driving advocacy. The technology and platforms both Sales and CS use often have similar capabilities. Both roles also share processes, such as engagements, external communication, and risk management. Building and using Health scores.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

CardBoard

SEPTEMBER 19, 2023

You plan it, you do it, and then you review it – all within a set timeframe. And Scrum’s defined roles, like the Scrum Master and the Product Owner, provide clear structure and responsibility. Kanban is a visual system for managing work as it moves through a process. Scrum is a specific way to do Agile.

Agile 52

Agile Feedback Software User Testing Systems Review 52

Modus Create

MAY 11, 2020

For people in tech, it’s just our daily environment, nothing too fancy, nothing too hard. So, how can the tech product community help the world to pivot, work as a cross-functional team and make this place better prepared for the times to come? Well, surprise, that policy just changed, suddenly, without being noticed.

Technical Advisors 72

Technical Advisors User Testing Technical Review Feedback Software 72

Modus Create

JANUARY 12, 2021

The speed at which the economic landscape shifts has been increasing since the industrial revolution and the emergence of consumer technology. Customers are savvy, informed, and ready to jump ship if a better product or service comes along. I’ll review four methodologies: waterfall, Lean, design, and Agile.

User Testing 59

User Testing Customer Experience Technical Review Customer Feedback 59

Userpilot

JANUARY 23, 2024

Want to streamline and automate product management tasks to focus on important positioning strategies? This helps cultivate deeper engagement as they resonate more with the product. This is by clearly communicating the value of their product and reviewing its alternatives using its authority.

Feedback Software 52

Feedback Software Research Software Analytic Tools Positioning 52

ProductPlan

APRIL 25, 2019

Product Management. /. Product Strategy. / 7 Project Management Principles Product Managers Can Learn From. 7 Project Management Principles Product Managers Can Learn From. Product managers often think of project managers as tactical professionals. Sierra Newell.

Product Management 87

Product Management Product Manager Management Management 87

DISQO

MAY 6, 2020

Founded in 1928 with “a dream of providing a quality insurance product at a reasonable price,” Farmers® Insurance serves more than 10 million households with more than 19 million policies in all 50 states. A lot has changed since the 80s, especially technology. Currently the largest living generation group in the U.S.,

User Testing 85

User Testing Research Software Product Research Feedback Software 85

ProductPlan

NOVEMBER 11, 2019

Roadmaps for sales and marketing tout new functionality and minimize the time spent on technical debt and scalability. But while each roadmap for a specific audience serves a particular purpose, there are times when we need everyone to gather together and agree on a singular vision for the product. Leave room for technical debt.

Roadmap 80

Roadmap Data Visualization Technical Review User Testing 80

The Product Coalition

SEPTEMBER 2, 2019

After that, the startup is pushed to get outside the building and understand the necessity of real customer feedback management for product managers who try to improve the product. The most important aspect of custdev is that it helps to find customers and create a product and messaging specifically for them.

User Testing 60

User Testing Customer Feedback Product Research Customer Experience 60

The Product Coalition

SEPTEMBER 4, 2020

My journey to product management was not what you might expect , but then again, maybe you would. Challenges aside, I enjoyed the close-knit teams and easy access to upper management which enabled quick decision making. The manager gave us the green light, and the developers and I formed a product team.

Weak Development Team 126

Weak Development Team Systems Review Customer Experience Software Review 126

The Product Coalition

AUGUST 17, 2018

Product managers are playing both strategy and tactics. That is because, besides the strategical development, there are bugs, technical tasks, and product updates (not mentioning the changes in the roadmap itself). Set into the habit of constant review of where you are going and what to channel your efforts on.

Weak Development Team 68

Weak Development Team Technical Review Product Research Software Review 68

BrainMates

DECEMBER 7, 2021

There was no predefined topic but rather attendees were asked to drop their most pressing Product issues onto a post-it note on the whiteboard. What to do about the shortage of Product and Tech talent in Australia right now? The shortage of Product & Tech talent in Australia is a shared experience.

Software Review 52

Software Review Technical Review Systems Review Customer Experience 52

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

DISQO

MAY 6, 2020

Founded in 1928 with “a dream of providing a quality insurance product at a reasonable price,” Farmers Insurance® serves more than 10 million households with more than 19 million policies in all 50 states. A lot has changed since the 80s, especially technology. Currently the largest living generation group in the U.S.,

User Testing 52

User Testing Product Research Research Software Feedback Software 52

DISQO

MAY 6, 2020

Founded in 1928 with “a dream of providing a quality insurance product at a reasonable price,” Farmers Insurance® serves more than 10 million households with more than 19 million policies in all 50 states. A lot has changed since the 80s, especially technology. Currently the largest living generation group in the U.S.,

User Testing 52

User Testing Product Research Research Software Feedback Software 52

The Product Coalition

FEBRUARY 11, 2021

If your product or service cannot keep the customers it attracts, it cannot grow. In Product Management, we use the ‘leaky bucket’ analogy. A good Product Managers knows that paying attention to churn rates is another step towards understanding your customer base, and how well you serve their needs.

Data Visualization 90

Data Visualization User Testing Customer Experience Customer Feedback 90

Mironov Consulting

APRIL 7, 2018

I speak/write incessantly about the importance of product managers talking directly with their users and buyers (collectively “customers”), not mediated through Sales, Marketing, Customer Success, User Experience, or stray notes posted to Salesforce. But this post isn’t about criticizing individual product managers.

User Testing 99

User Testing Customer Feedback Customer Experience Research Software 99

Pragmatic Marketing

JULY 18, 2018

This has serious implications for a wide range of companies—from technology, to services, to online media and many others—that collect personal data on customers. As a product manager or product leader, you must be aware of the requirements and the effects it will have on your organization.

User Testing 70

User Testing Data Visualization Technical Review Research Software 70

Pragmatic Marketing

JULY 18, 2018

This has serious implications for a wide range of companies—from technology, to services, to online media and many others—that collect personal data on customers. As a product manager or product leader, you must be aware of the requirements and the effects it will have on your organization.

User Testing 70

User Testing Data Visualization Technical Review Research Software 70