Userpilot

AUGUST 8, 2024

You also need to define your product roadmap in line with your goals and establish a clear go-to-market strategy for the product. It’s essentially a roadmap that guides the development process to ensure alignment with the overall business strategy. They’re often written within set time frames (month, quarter, year, etc.).

Analytic Tools 105

Analytic Tools Feedback Software Research Software Product Strategy 105

ProductPlan

APRIL 5, 2022

Support’s training must therefore delve into far more detail. In the support training, the subject matter can extend into technical details. Building up a knowledge base and FAQ helps the support team out, so they have a quick reference. Over time, the most common support issues will have corresponding responses.

Product launches 59

Product launches Onboarding KPIs Feedback Software Research Software 59

ProductPlan

APRIL 5, 2022

Support’s training must therefore delve into far more detail. In the support training, the subject matter can extend into technical details. Building up a knowledge base and FAQ helps the support team out, so they have a quick reference. Over time, the most common support issues will have corresponding responses.

Product launches 52

Product launches Onboarding KPIs Feedback Software Research Software 52

Mironov Consulting

SEPTEMBER 22, 2020

To delete the letters MVP from roadmaps and product charters. Almost without fail, I find that the “maker” side of software companies (developers, designers, product folks, DevOps, tech writers…) and the “go-to-market” side of software companies (sales, marketing, support, customer success.) No BS, no positioning, no obfuscation.

Technical Advisors 142

Technical Advisors User Testing Weak Development Team Customer Experience 142