Userpilot

DECEMBER 3, 2021

Ex-UX researcher at Google, Kerry Rodden, developed the HEART framework to map product goals with appropriate metrics and improve the UX. However, in the long run, the UX design of your product matters even more because a bad experience can turn users into detractors and decrease the retention rate.

Research Software 98

Research Software Analytic Tools Feedback Software Product Research 98

Userpilot

NOVEMBER 8, 2022

A go-to-market strategy is needed whenever you’re launching a new product into an existing market, entering a new market with an existing product, or entering a new market with a new product. A GTM strategy provides direction for all team members, reduces your product’s time to market, and helps you cut costs.

User Testing 98

User Testing Feedback Software Product Research Strategy 98

The Product Coalition

JULY 30, 2020

With this goal in mind, we decided to focus on the following metrics. Before I jump into tactics, here is a quick side note on A/B testing: The best way to iterate on solutions is by conducting A/B tests which can typically improve products by 10x/100x. Resources: Have you gathered resources (money, tech stack, team, knowledge, etc.)

Customer Experience 86

Customer Experience Product Research Onboarding KPIs Research Software 86

Sequent Learning

SEPTEMBER 4, 2019

The Fundamentals of Product Management should be a given for anyone, and greater focus should be on customer and market insights, strategically important business goals, alignment, efficient development, and above all, product performance optimization. Sometimes an organization has one product, sometimes it has several.

Customer Experience 63

Customer Experience Research Software Product Management Product Manager 63

Bain Public

DECEMBER 8, 2020

As a product manager, you have to define product management for yourself and develop a plan with which you’ll take ownership of a portion of your company's growth. Make a note of what type of product management you are doing. Are you encouraging cooperative communication within the team? What mistakes did you make?

Weak Development Team 52

Weak Development Team User Testing Customer Experience Customer Feedback 52

Product Solving

AUGUST 26, 2020

Your entire job as a product manager is to make impossible things, possible. Hiten Shah said it nicely on Twitter recently: Hiten Shah @hnshah Friction is the keyword in product development. 5:39 PM ∙ Jul 26, 2020 108 Likes 11 Retweets Building products is, indeed, all about friction. Think like your users.

Feedback Software 52

Feedback Software User Testing Customer Experience Systems Review 52

Userpilot

OCTOBER 31, 2022

You can utilize feature tagging to tag UI elements and track custom events and even take it a step further by tracking performance toward distinct product goals. The more data, the better your product decisions. Userpilot was designed specifically with SaaS product teams, who want to enhance their user onboarding, in mind.

Analytic Tools 98

Analytic Tools Onboarding KPIs Feedback Software Data Visualization 98

Userpilot

DECEMBER 10, 2023

In this post, we’ll discuss exactly that – which tool is best for product analytics depending on the different criteria that different SaaS companies may have. This information is used by teams to optimize their product or service to improve user experience. Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

DECEMBER 10, 2023

In this post, we’ll discuss exactly that – which tool is best for product analytics depending on the different criteria that different SaaS companies may have. This information is used by teams to optimize their product or service to improve user experience. Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Gainsight

FEBRUARY 2, 2024

As anyone who has developed a training center will tell you, the number one goal of this effort is to get people to utilize training materials. In the past few years, Northpass has helped some of the world’s most innovative brands (Uber, Shopify, Airbnb, and The Economist) with developing their online learning centers.

Education 52

Education User Testing Customer Experience Research Software 52