Roman Pichler

OCTOBER 5, 2021

A few years ago, I was asked to help a healthcare company with their agile transition and its impact on product management. One of the challenges the agile transition team was concerned about was the choice of the right product backlog tool, which at first seemed odd to me. The Product Backlog is Too Detailed.

Weak Development Team 276

Weak Development Team Customer Experience User Testing Feedback Software 276

Userpilot

MARCH 13, 2024

TL;DR Feature ideation is a process through which product teams brainstorm ideas for new features to introduce to their product. It helps you meet user needs, enhance user experience , improve product value, and gain a competitive advantage. Are there any gaps in the market that our product can fill?

Data Visualization 94

Data Visualization Weak Development Team User Testing Feedback Software 94

UX Planet

DECEMBER 15, 2023

According to the NN group, UX maturity measures an organization’s desire and ability to successfully deliver user-centered design. Even if UX work seems fine at your organization, know that there are still some things to set a budget for, like improving the product’s creation process, or your customers’ and users’ experiences.

UX 89

UX User Testing Development Team Review Customer Experience 89

Userpilot

FEBRUARY 28, 2023

No-code onboarding is all about building product experiences that boost retention and adoption using no-code software solutions. In this article, we’ll cover: What user onboarding is and how no-code tools make building flows faster and easier. The top three onboarding tools to help with onboarding automation.

Analytic Tools 93

Analytic Tools Onboarding KPIs Software Review Data Visualization 93

Userpilot

DECEMBER 3, 2021

Want to know how you can use the HEART framework to improve user experience? Google’s HEART framework has been designed to enhance product experience at every stage of the user journey. The HEART framework uses the right combination of user-centered metrics to deliver an enhanced user experience.

Research Software 95

Research Software Analytic Tools Feedback Software Product Research 95

Userpilot

MAY 11, 2024

Despite being an excellent product analytics tool with great features, Heap is not infallible. TL;DR Heap is a customer analytics platform for tracking and analyzing customer data and user interactions. Thus, it enables customer success teams and product managers to better understand users’ needs.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Reporting Tools 94

Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals.

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 97

Userpilot

MAY 19, 2024

TL;DR GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app.The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

APRIL 27, 2023

Start collecting user feedback by setting goals , assigning responsibilities to particular teams, and choosing the right methods and tools to collect data. Sending the surveys to the right user segments is essential to get the data you need to improve their user experience. What are their benefits?

Feedback Software 71

Feedback Software User Testing Customer Feedback Analytic Tools 71

Userpilot

MARCH 14, 2024

The reverse Path exploration report in Google Analytics is the tool you need. Recognizing key events along the path Apart from the user actions before users sign up, you also need to identify the main along the user journey. How many user journey maps do you need to create? One for each user persona.

Data Visualization 93

Data Visualization Customer Experience Customer Feedback User Testing 93

Roman Pichler

MAY 11, 2021

Myth #3: The product owner is responsible for the team performance. An agile development team does a good job if the memebers can reliably meet the agreed goals and create software that offers a great user experience and exhibit the desired quality.

Weak Development Team 328

Weak Development Team Product Research User Testing Customer Experience 328

Userpilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if Userlane is the best option for your SaaS company? In such cases, tools like WalkMe or Appcues, known for their deep customization capabilities, might be a better fit. Integrations – to collect data across your tools and get more in-depth analytics.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if Userlane is the best option for your SaaS company? In such cases, tools like WalkMe or Appcues, known for their deep customization capabilities, might be a better fit. Integrations – to collect data across your tools and get more in-depth analytics.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

FEBRUARY 9, 2023

Product discovery helps teams achieve the product-market fit , while product optimization focuses on small changes to the user experience that increase the product value. The process of product optimization starts with goal setting , like improving usability. After that, plan your experiment.

Product Research 85

Product Research User Testing Feedback Software Analytic Tools 85

Userpilot

MARCH 31, 2023

TL;DR Product personalization is a broad term describing the range of activities it takes to create a personalized experience within your product or service. It encompasses the entire user experience along with individual UI elements. Which bits of the customer experience can be personalized ?

Product Research 93

Product Research Data Visualization Analytic Tools Research Software 93

Userpilot

MAY 12, 2024

You might want to consider another tool if you need accurate product and user analytics, without paying for additional tools. Here are the top Chameleon alternatives you can consider: Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JANUARY 17, 2024

Looking for an effective user behavior analysis tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your user behavior analysis needs. click events, viewed pages, time spent).

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

Looking for an effective user engagement analysis tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your user engagement analysis needs. click events, viewed pages, time spent).

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

JANUARY 20, 2024

Looking for an effective user engagement analysis tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your user engagement analysis needs. click events, viewed pages, time spent).

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

NOVEMBER 20, 2023

A big part of their job is managing the roadmap and prioritizing technical initiatives in the product backlog. Technical PMs play an important role in helping the development and product team gain a shared understanding of the product goals and technical requirements. Product vision.

Analytic Tools 94

Analytic Tools Feedback Software Research Software User Testing 94

Userpilot

JUNE 1, 2022

Want to know how the goals-signals-metrics process can be used to create a better user experience? When you’re running a SaaS business, it’s important to define what goals, signals, and metrics you’ll be setting so that everyone in your team can be on the same page. What is the goals-signals-metrics process?

Onboarding KPIs 93

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 93

Userpilot

JANUARY 20, 2024

Looking for an effective user engagement analysis tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your user engagement analysis needs.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if HelpHero is the best option for your SaaS company? This limitation can hinder the creation of more sophisticated and adaptable onboarding experiences, which is crucial for addressing the diverse needs of users. Looking for a Better Alternative for Event Tracking?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if HelpHero is the best option for your SaaS company? This limitation can hinder the creation of more sophisticated and adaptable onboarding experiences, which is crucial for addressing the diverse needs of users. Looking for a Better Alternative for Event Tracking?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Roman Pichler

DECEMBER 4, 2018

As the person in charge of the product, you may not be terribly concerned about how clean and well-structured the code is. The messier the code and the less modular the architecture is, the longer it takes and the more expensive it is to change your product. You can do this by adding tech debt remedial items to the product backlog.

Feedback Software 252

Feedback Software User Testing Customer Experience Weak Development Team 252

Userpilot

JULY 14, 2023

We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Implementing a product analytics framework enables data-driven decision-making, leading to higher customer satisfaction, loyalty, and retention.

Analytic Tools 75

Analytic Tools Data Visualization Feedback Software Research Software 75

The Product Coalition

OCTOBER 15, 2022

Storyboards help Product designers to test multiple versions of products, product flows, and customer journey maps until there’s a final design for all team members. Storyboards on Unsplash by Matt Popovich Start with the product goal to create a storyboard. You probably have a User Persona, right?

User Friction 88

User Friction User Testing Customer Experience Vision 88

Userpilot

JANUARY 28, 2024

The trial sign-up rate shows how appealing the product is and how well-optimized is the landing page and the sign-up flow. The activation rate reflects the effectiveness of the onboarding process and product experience , critical for user retention. Product usage dashboard. Pirate Metrics.

Onboarding KPIs 98

Onboarding KPIs Data Visualization Analytic Tools Customer Experience 98

Userpilot

JUNE 19, 2023

A better understanding of your users is never a bad thing and user flow analysis can be an extremely powerful tool to help you build it. TL;DR User flows are a detailed visualization of the specific steps in a path or process a user takes to finish a given task. Why monitor a users flow report? Reduce churn.

Data Visualization 86

Data Visualization Analytic Tools User Testing Customer Experience 86

Gainsight

OCTOBER 20, 2021

In fact, a Dimension Data study found 84% of companies that proactively work to improve customer experience see a revenue increase. By focusing on improving your product and user experience, you spend less time and money searching for new customers. There are three product-led growth pillars you can lean on: 1.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Customer Experience 98

Userpilot

JANUARY 17, 2024

Looking for an effective user behavior analysis tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your user behavior analysis needs. You will need a more advanced tool for this.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 6, 2023

Along with feature velocity, also track adoption to make sure you’re bringing positive change to user experience. What does velocity mean in product management? They are bigger than user stories but smaller than initiatives. They are higher-level projects that you need to achieve the product goals , called themes.

Onboarding KPIs 88

Onboarding KPIs User Testing Customer Experience Feedback Software 88

Userpilot

OCTOBER 30, 2022

In this article, you’ll discover: Why the customer experience is key to customer retention and driving business growth, especially for SaaS companies. The 3 main components of customer experience. 17 practical strategies for improving your user experience. Embrace automation to serve more users quickly and efficiently.

Feedback Software 81

Feedback Software Research Software Customer Experience User Testing 81

Userpilot

MARCH 29, 2023

How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! Are you in?

Data Visualization 83

Data Visualization Analytic Tools Embedded Analytics Feedback Software 83

Userpilot

JUNE 12, 2023

Continually analyze user behavior to identify (and tackle) friction points. Make sure to gather feedback as you go and use what you learn to test and improve the experience. You’ll only want to consider the right tools for the job, of course. What is goal-oriented user onboarding? Canva’s welcome survey.

Analytic Tools 78

Analytic Tools Feedback Software Onboarding KPIs User Testing 78

Userpilot

APRIL 23, 2023

The GAME framework helps you choose the right Metrics by aligning them with Goals and user Actions, and by providing ways to Evaluate their effectiveness. Impact Mapping is a visual way of presenting the connections between product goals , user persona , and different solutions. GAME product metrics framework.

Onboarding KPIs 82

Onboarding KPIs Framework Analytic Tools Feedback Software 82

Userpilot

JUNE 26, 2023

Opportunity scoring helps teams identify features that users consider important but are not satisfied with. Product tree is a visualization tool for presenting the hierarchy of features. The Opportunity Solution Tree (OST) is a tool for visualizing the interdependencies between business goals , user pain points , and features.

Framework 86

Framework Feedback Software Onboarding KPIs User Testing 86