The Secret PM Handbook

AUGUST 4, 2017

The Secret Product Management Framework. Finally writing down the Secret Product Management Framework was a revelation for me. It put all the activities I do as a product manager into perspective. You Might Be Surprised Which Product Management Activity Is Most Important. Breakthrough!

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Framework Product Management Product Manager Weak Development Team 150

The Secret PM Handbook

AUGUST 4, 2017

The Secret Product Management Framework. Finally writing down the Secret Product Management Framework was a revelation for me. It put all the activities I do as a product manager into perspective. You Might Be Surprised Which Product Management Activity Is Most Important. Breakthrough!

Framework 150

Framework Product Management Product Manager Weak Development Team 150

The Product Coalition

OCTOBER 15, 2019

Often people stumble into the Product Management career without any Technology background. When I was at Hutchinson Telecoms, I was a Product Manager within the Marketing function. I never had to deal with developers on a day to day basis?—?the I had no idea what I was doing and how I could lead a dev team.

Technical Review 60

Technical Review Weak Development Team Feedback Software Software Review 60

Roman Pichler

MAY 11, 2021

Instead, you should engage the stakeholders, leverage their expertise, and generate as much buy-in as possible , as I explain in more detail in my article “ Stakeholder Management Tips for Product People.” ” But do not allow people to dominate and tell you what to do, and don’t agree to a weak compromise.

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Weak Development Team Product Research User Testing Customer Experience 156

People-First Product Leadership

FEBRUARY 12, 2024

As you can likely guess if you’ve been following this newsletter, I fall on the side of favoring collaboration as being a key area of focus for performance reviews. Performance is considered at a team, scrum or project level. Introversion or extroversion are irrelevant as its the work of the team that does the talking.

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Artificial Inteligence User Testing Product Management Product Manager 52

The Product Coalition

OCTOBER 15, 2020

Product Management | Websites Best practices checklist from a Fortune 10 product manager Remember this version of yahoo? This isn’t a great page, to begin with, but even their simple attempt to catch the user’s attention backfired due to what is called selective attention. Remember how funny the early web was?

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Weak Development Team Customer Experience Research Software User Testing 166

Usersnap

JUNE 24, 2022

Positive review response examples provide proof to the entire audience that your business is reliable. If you only reply to negative reviews, that’s all prospective customers will see and it will give them a bad first impression of your company. For this reason, businesses have an obligation to reply more to negative reviews.

User Testing 52

User Testing Feedback Software Customer Feedback Software Review 52

Mind the Product

MAY 30, 2019

When you design and build a product, it is important that you regularly demo completed work with the team and key stakeholders. Well-run product demos can improve cross-team collaboration, build trust with stakeholders, and boost team morale, as well as enabling the team to respond to change and feedback.

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Userpilot

APRIL 29, 2021

A product without customer onboarding software is a lot like attending a dinner party where you don’t know anyone and haven’t been welcomed in. Good onboarding software contains interactive walkthroughs, modals, tooltips, segmentation options, analytics, automation, in-app surveys and help centers. Table of Contents. Userpilot.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

ProductPlan

DECEMBER 4, 2019

As a product manager, you’re more likely to find yourself embroiled in these events since you sit at the nexus of so many activities and constituencies. We outlined the seven internal politics situations you’ll likely encounter at least once in your product management career and how you can handle them. Then things break.

Development Team Review 67

Development Team Review Software Review Product Management Product Manager 67

Userpilot

MARCH 25, 2022

An in-app survey is a short questionnaire triggered contextually and used to collect specific customer feedback about the user experience or the product. Well-executed visually and triggered contextually it can provide your product team with valuable feedback. A dedicated customer manager to solve the issue.

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Feedback Software Analytic Tools Data Visualization Product Research 98

Product Talk

SEPTEMBER 9, 2020

I first met Petra Wille, a fellow product coach, at Mind the Product and was immediately impressed with her work. While I tend to focus on helping teams, Petra’s work centers around helping product leaders—the people who manage product managers. That was my first real product management role.

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Feedback Software User Testing Product Research Research Software 184

Usersnap

MARCH 19, 2019

As a product manager or a SaaS company owner, what is your main drive in building new products? Should the Voice of Customer influence product development? Why Voice of Customer Should be Included in Development Process. Let your customers make product development decisions for you!

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

Roman Pichler

FEBRUARY 14, 2023

Listen to the audio version of this article: [link] 1 Complement Scrum with a Product Discovery and Strategy Process Scrum is a simple framework that helps teams develop successful products. Continue the discovery and strategy work while the product is being developed. But don’t stop there.

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Product Research Feedback Software Research Software User Testing 343

The Product Coalition

JUNE 17, 2020

2020 is only halfway done, but it already was a big year for Product Management. We all learned that Product Management is not just about managing products really. One of the most powerful things Product Managers rely on for growth in 2020,?—?when You don’t need to be a CMS PRO?—?leave

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Customer Communications Feedback Software Reporting Tools Technical Review 78

Product Talk

FEBRUARY 2, 2022

This is only natural: Through years of bad habits, many of us have shown engineers that we only value them for the code they can write. Their core product offers instant voice communication like a walkie-talkie, but reinvented so it can be integrated with other web services and offer more context like location and online status.

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Product Research User Testing Engineering Testing 230

Hutwork

MARCH 9, 2018

Many entrepreneurs and product managers write about the skills they brought to the table and those they learned along the way. And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success.

Article 82

Article Feedback Software Research Software User Testing 82

The Product HQ

FEBRUARY 1, 2023

Technical program manager (TPM) roles range from mid to senior-level positions that support organizations with their product goals. They work with leaders and their own teams across organizations. If defining project scopes, reviewing solutions, and generating reports interest you, this is the perfect career.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

Mind the Product

MARCH 16, 2018

Sue is an engineering lead on a team and Tom is the product manager. Not surprisingly, Tom, Sue and team are under a lot of pressure to get this world-changing product out the door. Tom is pushing to meet a certain date to beat competition, while Sue is pushing back because of concerns over code quality.

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Weak Development Team Product Research User Testing Management 119

The Product Coalition

JULY 8, 2020

However, there are a couple of issues for any product-oriented professional will quickly notice. Paul is a product manager running an 8-people product team for a B2B web application in Seattle. Trigger specific Feedback email after events you define with your team (registration, onboarding, upgrade…).

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Feedback Software Data Visualization Customer Feedback User Testing 82

The Product Coalition

MARCH 18, 2018

If you work in a product team or in a digital business, you’ve probably heard a lot about this topic, or might even have lost some sleeping nights due to the lack of it in your daily basis. It seems pretty obvious that designers and product teams have different ways of thinking, but have you ever wondered why?

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Weak Development Team Onboarding KPIs Research Software Product Research 60

PMLesson's Ace the PM Interview

APRIL 18, 2020

At Exponent , we've been operating as a remote team for most of the past year, with engineers, designers, and PMs spread across several time zones—not to mention thousands of users around the world who are part of our Slack community and Interview Practice forum. Product managers are translators, processors, and conduits of information.

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Research Software Product Management Product Manager Customer Experience 52

Userpilot

JULY 13, 2021

Building a walkthrough using a dedicated tool is much easier than coding it from scratch. The best walkthrough software on the market is Userpilot. The point of a walkthrough in this instance is to get the new user to experience the value of the product first-hand before they get bored and lose interest. Lower support costs.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Lenny Rachitsky

FEBRUARY 13, 2024

It can drive enormous sustained growth (quickly) and often takes very little product work, yet is rarely prioritized or even discussed within product teams. Why are so few product teams testing their pricing? At Irrational Labs , we surveyed 60 software companies to reflect on their experience with pricing studies.

Data Visualization 103

Data Visualization Product Research User Testing Research Software 103

Mind the Product

APRIL 24, 2018

I joined Setapp as a product manager in January last year, at the same time as the company was launching its main product. Setapp provides Mac users with a way to use and discover new apps, and developers with a new way to reach customers and generate extra revenue. Problems with Customer Development.

User Testing 144

User Testing Customer Feedback Customer Experience Data Visualization 144

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . As a client, you invest your time, energy, and limited resources into your digital product development.

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Research Software Analytic Tools Feedback Software User Testing 81

PMLesson's Ace the PM Interview

MARCH 2, 2022

Google Product Manager Interview Guide Google Engineering Manager Interview Guide Google Software Engineering Interview Guide Google APM Interview Guide Google Technical Program Manager Interview Guide Google Product Marketing Manager Interview Guide Does Google Ask Behavioral Interview Questions?

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Weak Development Team Technical Review User Testing Feedback Software 52

Usersnap

JANUARY 26, 2022

Product managers know they need feedback, but email surveys have very low reply rates, and online reviews aren’t always fully reliable. Customer feedback could be a review, questions about features, or bringing a bug to your dev colleague’s attention. Tips for In-App Surveys. Tips for NPS surveys.

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Feedback Software Analytic Tools Research Software User Testing 111

ProductPlan

OCTOBER 1, 2020

Product managers, product leaders, and product executives have no shortage of educational opportunities. From books , podcasts , and blogs to earning certificates and joining online communities , there is truly an abundance of options (read the short Guide to Product Management Resources to learn even more).

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Research Software Onboarding KPIs Technical Review Agile 86

The Product Coalition

MAY 21, 2020

In our mission to make you the best possible Product Manager, we’re taking you through some of the most fundamental, but often most misunderstood and overlooked aspects of the product world. Today’s topic; What Is Product Design? Instinctively, we all know what bad design looks like. A product designer.

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User Testing Research Software Data Visualization Feedback Software 78

Intercom, Inc.

SEPTEMBER 30, 2021

Rebecca has a background in astrophysics and computer science and spent many of her formative years looking at gamma-ray bursts and supernovas, but eventually, eager to get into software and product design, she moved to San Francisco. 12 tips for sending kids back to school amid COVID-19. Caught your interest?

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Research Software Feedback Software Data Visualization Artificial Inteligence 223

Userpilot

MARCH 22, 2021

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. Product Marketing tools that can add real value to your business do exist, but finding the right software in such a noisy environment can be challenging. What Is Product Marketing?

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Analytic Tools Feedback Software Data Visualization Research Software 98

Mironov Consulting

AUGUST 8, 2017

As a product manager, I think it’s my obligation to bring clarity and precision to discussions… so talking generically about customers or users can be exasperating. Being more specific also gives us an opportunity to connect our teams emotionally to our (ahem) users. See personas 4 and 7.” Wasted energy.

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

ProductPlan

APRIL 3, 2021

Great products come from great product teams—not from frameworks. Using the right product framework can help guide a team’s work. But the product will be only as good as the people behind it. Product Frameworks Can Become a Crutch. Product frameworks free up time and creative energy.

Framework 52

Framework Customer Experience Analytic Tools Data Visualization 52

Userpilot

MAY 13, 2021

Product intelligence is the magic that turns everyday products into smart machines. It’s what helps teams build great product experiences. From Alexa putting on your favorite tunes in the kitchen to Siri setting up your morning alarm, product intelligence is the bridge that connects people to products.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

PMLesson's Ace the PM Interview

APRIL 26, 2022

Data science will only continue to expand as well as more teams begin to use data to make decisions, not just engineering. There will likely be data science professionals working on most marketing and cross-functional teams in the very near future. This type of job may work on a team or lead a team of others.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Userpilot

MARCH 16, 2024

Is Appcues or WalkMe the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Appcues, and WalkMe compare when it comes to enabling SaaS no-code growth.

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Analytic Tools Feedback Software Software Review Data Visualization 52