The Product HQ

JUNE 10, 2024

B2B Product management guides the activities of the entire product life cycle from product indentation to its final launch. To name a few, these activities include product development, positioning, and pricing according to customer satisfaction. It also provides access to industry news.

B2B 52

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Userpilot

NOVEMBER 23, 2023

The outcome-based roadmap focuses on delivering value to customers instead of obsessing about building specific features. It’s difficult to implement outcome-based roadmaps because stakeholders don’t trust product teams to deliver on business goals. As companies scale, they often cannot satisfy customer needs equally well.

Feedback Software 105

Feedback Software Analytic Tools Product Research User Testing 105

Userpilot

MAY 30, 2024

TL;DR A customer feedback loop is a process where feedback from users is collected, analyzed, and applied to improve a product. Implementing a customer feedback loop helps you identify and address customers’ needs. This boosts customer satisfaction and fosters loyalty and trust. The steps include: 1.

Product Research 104

Product Research Feedback Software Feedback Loop User Testing 104

Userpilot

SEPTEMBER 29, 2023

The product development process is part art, part science, and all important to the success of your SaaS. In this article, we've got a comprehensive review of the entire product development process. While product development describes the process of creating the product itself (i.e.

User Testing 105

User Testing Feedback Software Research Software Product Research 105

Userpilot

NOVEMBER 30, 2023

TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. It’s essential to build user-friendly products that satisfy their needs and offer a positive customer experience.

Product Research 104

Product Research User Testing Research Software Data Visualization 104

Ronke PM

MARCH 26, 2024

Product leaders must influence and engage all stakeholders, from sales and technical support to client success, design, research, marketing, and engineering. It is crucial to persuade these individuals to embody the product's concept through their coding, testing, branding, research, and design.

Weak Development Team 59

Weak Development Team User Testing Product Management Product Manager 59

Userpilot

NOVEMBER 23, 2023

Product management involves analyzing user experience , so a product manager needs to be able to use a range of techniques to do it effectively. Identifying the key touchpoints and mapping out the user journey at all stages of the customer lifecycle is another essential skill. This comes with a lot of experience.

Analytic Tools 105

Analytic Tools Research Software Data Visualization Product Research 105

ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. Alternatively, how can we let our current customers suffer and miss out on easy wins just to chase after something that might not even work and won’t generate meaningful revenue for years?

Reporting Tools 94

Reporting Tools Feedback Software Product Research User Testing 94

UX Planet

FEBRUARY 1, 2024

By following these steps, you create a valuable tool that guides user-centered design, resonating with the needs and preferences of your actual user base. This can range from onboarding new software to ongoing technical support. The personas should reflect how the product can contribute to these outcomes.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

Userpilot

JULY 15, 2022

Some examples of macro conversions are users completing the whole checklist to reach the activation stage, converting from a free trial to a paid plan, upgrading the account to access pro features, reaching complete product adoption , and reviewing your product and driving word of mouth multiple times.

Customer Experience 98

Customer Experience Customer Feedback Data Visualization User Testing 98

ProductPlan

MARCH 14, 2023

But delivering those services requires hundreds if not thousands of products. They range from gargantuan MRI machines to cotton swabs to the patient portal software for scheduling appointments. Who’s the customer for healthcare product managers? For those contemplating moving into the $4.3 It begins with what’s at stake.

Healthcare 52

Healthcare Technical Review Research Software Reporting Tools 52

Usersnap

APRIL 29, 2023

Product managers have a lot of ground to cover. From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. How can ChatGPT be useful for product management?

ChatGPT 105

ChatGPT Artificial Inteligence Feedback Software Reporting Tools 105

Userpilot

JULY 26, 2022

SaaS businesses tend to have heterogeneous customer bases, which means you will probably have customers with different needs. Therefore, you should set different, specific goals for them inside your product and segment them to better understand their needs. A goal is like a milestone that you want your customers to reach.

Customer Feedback 98

Customer Feedback Customer Experience User Testing Feedback Software 98

ProductPlan

FEBRUARY 1, 2023

Product teams don’t invest in new product tools without a good reason—we’ve got way too much on our plates to add something else unless we think it will have a meaningful impact. That means using many of the same tried-and-true methods you already employ for your products.

Feedback Software 52

Feedback Software Data Visualization Research Software Systems Review 52

ProductPlan

FEBRUARY 8, 2022

Some early warning signs that product managers are spread too thin, and it’s time to consider product ops include: No longer capable of managing the product management toolset themselves. Inability to process and learn from the flood of customer feedback and data pouring in.

Data Visualization 84

Data Visualization Reporting Tools Feedback Software Analytic Tools 84

ProductPlan

JULY 16, 2021

Product Manager’s Control of Employee Expectations. As a product manager, implementing an effective product strategy should remain a priority. For example, let’s say you have a disgruntled customer bugging you to add a new feature. The request falls within the domain of an associate product manager.

Reporting Tools 98

Reporting Tools Onboarding KPIs Research Software User Friction 98

ProductPlan

AUGUST 23, 2022

No matter how you define product management, customers should always be at the center of things. Product managers try to solve customer problems, address customer pain points, add value for customers, etc. Empathy in product management spans wider than seeing which buttons customers click.

User Testing 52

User Testing Research Software Feedback Software Product Management 52

Userpilot

OCTOBER 21, 2022

What product management best practices can help you build valuable and delightful products for your customers? Whether you’re an aspiring product manager or an already established product professional, our list will help you reflect on your processes and hopefully improve them. Check out our list!

Feedback Software 75

Feedback Software Analytic Tools Research Software User Testing 75

ProductPlan

MARCH 23, 2022

To mitigate this spending trend, companies should consider transitioning to product-led. Those who transition or are thinking about transitioning can expect better financial results from developing a product that provides customer value. In her discussion, Corinna Stukan, VP of Product at Roam Digital, honed in on this topic.

User Friction 74

User Friction Roadmap Systems Review Software Review 74

The Product HQ

FEBRUARY 1, 2023

Since we consider this position to be on the management career track, group product managers have a responsibility toward managing product teams. This includes the development and review of the product roadmap to guide the product team toward achieving the company’s objectives.

Product Management 52

Product Management Product Manager Certifications User Testing 52

Mind the Product

FEBRUARY 22, 2018

We launched UserMuse with what we believed to be a deep understanding of our primary market: product managers at B2B software companies. Our beliefs about them have mostly held up, except the big one of them being our primary customers. We didn’t really know how they got work done or what their pain points were.

Product Research 90

Product Research User Testing Customer Experience Research Software 90

ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. Alternatively, how can we let our current customers suffer and miss out on easy wins just to chase after something that might not even work and won’t generate meaningful revenue for years?

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

Userpilot

FEBRUARY 13, 2020

The rise of SaaS brought with it a paradigm shift when it came to building software. Previously, software companies would have a sales-centric mindset. This meant they focused on selling as much of their product as they could. The End-User Era by HubSpot. The users were no longer locked into one product.

Feedback Software 128

Feedback Software Analytic Tools Research Software Customer Experience 128

Bain Public

FEBRUARY 26, 2020

Livescale is a software company in Montreal bringing brands an innovative live video shopping solution to create authentic and engaging relationships with customers. As part of her role at Livescale, she defines product vision, roadmaps and growth opportunities as well as researches and analyzes the market.

Research Software 52

Research Software User Testing Feedback Software User Friction 52

The Product Coalition

FEBRUARY 22, 2021

I do believe that a separation between product discovery on the one side (product management), and product delivery (Scrum teams) on the other side is no longer a viable approach. software is eating the world?—?, Or the product delivery organization is solely briefed indirectly by key account managers.

Product Research 97

Product Research User Testing Customer Experience Reporting Tools 97

PMLesson's Ace the PM Interview

JANUARY 11, 2022

To help you prepare, we've compiled this list of the top 50 product manager interview questions and answers. Tell me about a time you solved pain points for customers. Product Manager Product Strategy Interview Questions Facebook product manager answers a product strategy question.

Analytic Tools 52

Analytic Tools Technical Review Feedback Software User Testing 52

PMLesson's Ace the PM Interview

JANUARY 11, 2022

To help you prepare, we've compiled this list of the top 50 product manager interview questions and answers. Tell me about a time you solved pain points for customers. Product Manager Product Strategy Interview Questions Facebook product manager answers a product strategy question.

Analytic Tools 52

Analytic Tools Technical Review Feedback Software User Testing 52

PMLesson's Ace the PM Interview

DECEMBER 1, 2021

Product design questions assess a candidate's creativity , knowledge of user-centric design principles, understanding of industry-wide trends, product vision, product strategy, and passion for product management. Tell me about a time you solved pain points for customers.

Technical Review 52

Technical Review Analytic Tools Feedback Software User Testing 52

UX Studio: Product Management

JULY 14, 2021

As a design thinking consulting firm , we advise on product strategy, lead workshops, and offer customized training to equip your business with the best UX practices. On a call, we will discuss your challenges and motivations to craft a customized solution for your organization. . What if something fails?

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

Gainsight

JANUARY 8, 2021

Recently, Jackie Chevallier, Senior Product Manager for Adobe Audience Manager, and Connor Hatfield, Senior Customer Marketing Adoption Specialist at Adobe, sat with Gainsight’s Harshi Banka, Customer Success Director, Gainsight PX Team. Product adoption and customer success are core pillars of her role.

Analytic Tools 52

Analytic Tools Data Visualization Onboarding KPIs User Testing 52

The Product Coalition

JUNE 4, 2016

Communicating with the technical team Many B2B products are complex and technical, so product manager might need to have certain technical background. We don’t have to code or understand the details, but getting to know about back-end can make our job much more effective. Ask developers for the code and read their code.

B2B 60

B2B User Testing Technical Review Customer Feedback 60

PMLesson's Ace the PM Interview

NOVEMBER 8, 2021

We'll do a step-by-step review of a real-world product management mock interview. In this video, our co-founder, Stephen, interviews Celena Tyler, a product manager at Facebook. The constraint is just that the product is something that Facebook itself as a company would launch. Then, come back to this article.

User Friction 52

User Friction Customer Experience Management Management 52

UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

UX Studio: Product Management

JULY 9, 2021

One of them is location, so this time we reviewed the top companies to help you find the right UX agency in London. After this point, our UX experts continue the process with product discovery, where we uncover the needs and pain points of your users. What can UX design agencies in London do for you?

Research Software 52

Research Software UX User Testing Product Research 52

Intercom, Inc.

FEBRUARY 7, 2019

I went from most of my day being watching other people do things, being in meetings and reviews and so on, to all of a sudden writing specs, doing designs and trying to figure out what the product was. How Coda eliminates pain points. So in some ways, what we’re seeing in software is just the next phase of that.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

ProductPlan

JUNE 1, 2023

But are you solving for actual customer problems? In the never-ending race to ship out product updates to keep up with—or ideally, stay ahead of—the competition, it’s easy to get caught up in the flurry of activity and become a feature factory. Where are product teams getting their feature ideas?

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

The Product Coalition

JANUARY 3, 2020

Martin Eriksson’s Venn diagram shows product management as the intersection between UX (usable), IT (feasible) and Business (valuable). But, as one digs deeper, the lines start to get blurry: Does a PM need to know how to code? Processes (M): Strategy : Translation of the mission and vision into a coherent product strategy.

Feedback Software 81

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