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How our infrastructure scales alongside our customers

Intercom, Inc.

This ambition is reflected in the way we design and build the infrastructure that supports the Intercom platform. This is the third post in a series exploring the ways Intercom has scaled key functions to support the needs of enterprise customers. You have many thousands of active agents you want action in your workspace.

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Performance Monitoring for AWS NICE DCV VDI and Cloud Protocol

eG Innovations

In today’s article, I will be highlighting eG Enterprise’s monitoring capabilities for Amazon’s AWS NICE DCV VDI protocol that was used first in Amazon’s AppStream 2.0 for the Amazon WorkSpaces service for digital workspaces. AWS Nimble Studio, and AWS RoboMaker. ”. Printing support.

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Synthetic Monitoring of Amazon WorkSpaces

eG Innovations

Monitoring User Experience and going beyond Logon Simulators with Full Session Simulation. What is Amazon (AWS) WorkSpaces? Amazon WorkSpaces enables you to provision virtual, cloud-based Microsoft Windows or Amazon Linux desktops for users. Logon Simulators are a common tool used for VDI and digital workspace monitoring.

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Amazon AppStream 2.0 vs Amazon WorkSpaces

eG Innovations

and Amazon WorkSpaces? Amazon offers two different services, Amazon WorkSpaces and AppStream 2.0, that can be used to deliver apps remotely either streamed via a browser or within a virtual workspace (desktop). Demo | Stream Applications on AWS. What is Amazon WorkSpaces? Amazon AppStream 2.0 AppStream 2.0

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Adopting Cloud Technology

eG Innovations

New Survey Data on Cloud Technology Adoption Trends. Which public cloud providers were being used e.g., Azure vs AWS vs Alibaba vs Google Compute Platform (GCP). Which public cloud providers were being used e.g., Azure vs AWS vs Alibaba vs Google Compute Platform (GCP). Cloud instances (AWS EC2, Azure VM, etc.)

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IGEL Disrupt 2023 – Monitoring IGEL EUC Deployments End-to-End

eG Innovations

DISRUPT is a major global event focused on end user computing and the delivery of secure, high-performance digital workspaces to increasingly distributed hybrid workforces, from the cloud. For Enterprise and MSPs, we can offer secure multi-tenant support with flexible and transferable licensing. This is where IGEL monitoring fits in.

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The Digital Workspace Monitoring Journey

eG Innovations

We want to take some time to introduce you to a few of them, who make eG Innovations the leading performance monitoring company in the market. My expertise is primarily on Microsoft Windows technologies. I helped architect the company’s Universal Monitor technology at first. How did that technology come about?