Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Intercom, Inc.

JANUARY 21, 2020

I studied the first screen of 25 popular iOS apps to determine how much text they use. The results shows us the value of taking a principled approach to writing text for mobile apps – because product design is still all about the words. Mobile apps dominate our digital experiences. Every app contains at least some text.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

Product Innovation Educators

MARCH 4, 2025

How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams.

Artificial Inteligence 235

Artificial Inteligence Research Software Product Research User Testing 235

Mind the Product

FEBRUARY 13, 2020

It’s said that more than two-thirds of software projects fail to deliver expected results. As a result, the team at Uniregistry decided to take a new approach to product validation in an attempt to avoid the same fate. Core team: Product Manager, Product Designer, and a Full-stack Developer (click to enlarge).

Product Research 199

Product Research User Testing Analytic Tools Research Software 199

Intercom, Inc.

JUNE 10, 2020

Also known as Product Intuition or Product Instinct or Product Taste, it is the idea that you can use your own judgment to (1) accurately predict what your customers need, want and value, and (2) design and ship the right solution for them. I hope this post allows people and teams to safely talk about Product Judgment. Who has it?

Research Software 291

Research Software Weak Development Team Reporting Tools Customer Communications 291

Product Innovation Educators

AUGUST 10, 2020

Do you and your product teams have the characteristics required for success? The Product Team Performance study has been identifying the characteristics of high-performing teams since 2012. Of the 31 factors found through the studies, I discuss five of the most significant ones with Greg Geracie, principal researcher.

Weak Development Team 227

Weak Development Team Product Research Reporting Tools Data Visualization 227

Lenny Rachitsky

JANUARY 14, 2025

From the creators of DORA, SPACE, and DevEx, and in collaboration with Laura Tacho and the team at DX , I’m excited to introduce you to Core 4. Laura and her team spend every working hour researching, designing, and experimenting with ways to measure and improve team velocity (while avoiding burnout).

Product Research 125

Product Research Research Software Data Visualization Reporting Tools 125

UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). From new UX-related technologies and automation to personalization. To do this, we will analyze effective strategies and refer to some key successful studies.

Feedback Software 89

Feedback Software Research Software Analytic Tools Data Visualization 89

UX Planet

JUNE 17, 2025

Desirable difficulties in B2B and B2C product design — and what research on disfluent fonts can teach us. I always thought that if there were ever a case for intentionally designing a harder-to-use interface, it would be for a B2B web app. You read this correctly: performance was better with the bad font.

Research Software 92

Research Software User Testing B2C Weak Development Team 92

Intercom, Inc.

JUNE 1, 2021

Most support teams have seen an influx of support queries since COVID-19 hit – and those issues are more complex than ever. According to recent research, however, many teams aren’t sufficiently equipped to meet these new challenges. Challenge #1: Limited team bandwidth, resources, and budget.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Intercom, Inc.

AUGUST 13, 2019

Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done. Tools are part of who we are. Tools are part of who we are. We all have a very fundamental relationship with the tools we use. To start, let’s ask: what is a tool?

Reporting Tools 223

Reporting Tools Research Software Feedback Software Weak Development Team 223

Product Talk

MARCH 1, 2023

I realize that many product people have never worked in a product trio , don’t have access to customers, aren’t given time to test their ideas, and are working in what Marty Cagan calls “features teams” or “delivery teams.” If you missed the first one on product success and team satisfaction , be sure to start there.

Product Research 290

Product Research Data Visualization Customer Feedback Weak Development Team 290

Product Innovation Educators

OCTOBER 16, 2023

What do we know about people, systems, and contexts? 6:49] How is poor CX costly to an organization? Some companies already have UX researches who specialize in qualitative research. ” That means we didn’t do the right research. Then we need research. It starts with evidence, knowledge, and data.

User Testing 285

User Testing Customer Experience Product Research User Friction 285

The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. Product managers (PMs) are ninjas of aligning people, management, and processes.

Analytic Tools 174

Analytic Tools Data Visualization Feedback Software Research Software 174

Intercom, Inc.

JANUARY 25, 2019

When trying to solve a problem with software, it can be tempting to build an exciting, complex solution. At our event Building Intercom in Dublin, I argued that when it comes to building software, we should avoid excitement and embrace boring. When it comes to software, boring is best.

Reporting Tools 168

Reporting Tools Research Software Weak Development Team User Testing 168

Userpilot

MAY 17, 2025

Everyone enjoys using mobile apps in their native language. In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. Why invest in a mobile app localization strategy?

Analytic Tools 66

Analytic Tools Feedback Software Research Software Data Visualization 66

The Product Coalition

SEPTEMBER 7, 2022

Minimum Viable Products: Why You Should Test Before Investing In Ideas Let’s analyze the advantages of MVP-based software development. Why should you invest in MVP development? You can successfully prevent these problems by starting software development with a Minimum Viable Product (MVP). a skateboard.

User Testing 158

User Testing Feedback Software Product Research Research Software 158

The Product Guy

SEPTEMBER 12, 2017

As you study the people who use your product or might use it, patterns start to emerge. A marketer or market researcher may view patterns in terms of demographics and buying activity. A user researcher or other UX practitioner may group users by patterns in their behavior, both inside and outside your product.

Research Software 273

Research Software User Testing Analytic Tools Product Research 273

DevelopmentCorporate

JUNE 2, 2025

How Companies Are Funding User Research in 2025: Insights from the User Interviews Research Budget Report User Interviews 2025 Research Budget Report is a crucial resource for understanding how modern organizations are approaching the financial side of user research. Only 17% experienced reductions.

Data Visualization 52

Data Visualization User Testing Research Software Reporting Tools 52

Userpilot

MAY 30, 2025

Tracking mobile app performance metrics can feel daunting. One look at your mobile app analytics dashboard, and you just want to shut your eyes and scream in frustration. You aim to extract meaningful insights to improve app performance and user engagement. Then, select 3-5 mobile app performance metrics tied directly to it.

Onboarding KPIs 89

Onboarding KPIs Feedback Software Analytic Tools Research Software 89

Intercom, Inc.

NOVEMBER 20, 2018

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success. The sooner you adopt these steps, the faster you’ll see growth.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Mind the Product

MARCH 28, 2019

This article explores the value of both moderated and unmoderated user research. And while moderated research may be expensive, it’s my view that the benefits it delivers are worth the cost. Unmoderated research can be useful in certain scenarios, but it is important to recognize its limitations. Preparation.

User Testing 187

User Testing Product Research Customer Experience Customer Feedback 187

Intercom, Inc.

JUNE 8, 2021

Study after study shows how important a great customer experience is to today’s consumers. The pandemic has transformed the way we do business and build relationships with customers – highlighting the need for digital-first solutions and personalized, conversational messaging. That time is over.

Reporting Tools 222

Reporting Tools Technical Review Data Visualization Research Software 222

UX Planet

NOVEMBER 4, 2024

How to plan, conduct and report usability studies. Photo by UX Indonesia This ‘complete’ guide to usability testing follows an overview in my UX research methods playbook articles. It doesn't matter whether we’re talking about a website, mobile app, AI assistant, AR/VR or other wearable technology; you need to test with users.

User Testing 75

User Testing Product Research Reporting Tools Testing 75

Alchemer Mobile

DECEMBER 7, 2022

“Should we buy this software or should we build it?” Juggling your company’s immediate needs with long-term goals is always tricky, but when it comes to purchasing a tool to make your team’s lives easier, managers tasked with the decision to build or buy often struggle in what seems to be a comparison of apples to oranges.

Analytic Tools 130

Analytic Tools Research Software Reporting Tools Software Review 130

Alchemer Mobile

DECEMBER 7, 2022

“Should we buy this software or should we build it?” Juggling your company’s immediate needs with long-term goals is always tricky, but when it comes to purchasing a tool to make your team’s lives easier, managers tasked with the decision to build or buy often struggle in what seems to be a comparison of apples to oranges.

Analytic Tools 130

Analytic Tools Research Software Reporting Tools Software Review 130

Userpilot

MARCH 5, 2025

That’s where customer engagement software comes in. The right platform will equip you with the tools to interact effectively, gather valuable feedback, and build lasting customer relationships. Integrations with other tools: Does it integrate with CRM, marketing automation, and other essential business applications?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

The Product Coalition

JULY 12, 2022

Here are cases for when the cooperation between the product team and the client brakes down for objective reasons. Here I have tried to reveal the most common cases when the cooperation between the development team and the entrepreneur fails for reasons beyond the control of all parties involved. So I wrote this article.

Research Software 147

Research Software Weak Development Team Software Review Development 147

Intercom, Inc.

JULY 15, 2021

With a Master’s degree in human-computer interaction and over two decades of experience in user research and user experience in companies like Oracle, he now leads the design team across all product offerings at IBM. User research is a vital part of the design process. And that’s where Arin Bhowmick comes in.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

UX Planet

MARCH 29, 2025

There may be times when you question yourself, or someone on your team wonders, Why are we doing it this way? However, having a good approach provides you with confidence and solutions. Foundational Principles People-focused Approach : Develop your strategy by prioritizing the individuals who will use your product.

Feedback Software 65

Feedback Software UX Weak Development Team Research Software 65

Userpilot

MARCH 30, 2025

Finally, your SaaS mobile app is live! I say this because, despite actively supporting the product-led growth model, the mobile app market is still ridiculously competitive. Not only are there over 2 million apps in the Google Play Store , but also about 13% of business apps succeed (even less for consumer apps).

Research Software 66

Research Software User Testing Customer Experience Customer Feedback 66

Roman Pichler

JULY 6, 2021

Consequently, your focus shifts from managing a product to looking after the product people on your team and empowering them to do a great job. Another key aspect to support the people on your team succeed is to create the right environment for people to succeed. Grow Your Leadership Skills.

User Testing 348

User Testing Product Research Weak Development Team Customer Experience 348

The Product Coalition

DECEMBER 8, 2019

Highly effective Product Managers develop themselves in 5 key areas. This is based on studying, speaking with, and coaching PMs and product leaders. In some jobs, you can get by with just Competence, but in the unkempt, fuzzy, team-oriented domain of Product Management, you need both. and others feel that. Craft Competence ??

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Weak Development Team Development Analytic Tools User Testing 138

Centercode

JUNE 27, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New?

User Testing 52

User Testing Feedback Software Research Software Reporting Tools 52

Product Innovation Educators

JULY 17, 2023

He is frequently helping organizations succeed while also holding the role of Professor Emeritus at McMaster University and Distinguished Research Fellow at Penn State University. Some companies will retreat and cut their spending by cutting bolder long-term innovations, and we saw in the recession around 2010 that was a bad strategy.

Telecommunications 255

Telecommunications Research Software Feedback Software User Testing 255

Intercom, Inc.

JULY 23, 2020

Though technology has allowed us to work remotely for quite some time, companies have debated whether it’s truly best for business. So what’s the solution? When most people think of product development, they imagine an in-person experience. It’s a bold gambit, but if anyone can pull it off, Daniel can. billion in 2015.

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

Lenny Rachitsky

MAY 27, 2025

It’s hard to imagine a more intense time to be working in technology, so Noam and I wanted to capture a rich picture of tech workers’ sentiment—at this moment, and going forward. A widespread gap in career clarity: Many tech workers don’t know what they should be doing to continue developing in their careers.

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