Expert insights. Personalized for you.
Gainsight
SEPTEMBER 27, 2022
By revamping their product strategy, companies can lower the cost of customer acquisition with low-touch onboarding strategies and also increase revenue retention with stickier products, helping to unlock new ways to scale up and sustainably grow revenues. Influence user behavior.
ProductPlan
SEPTEMBER 10, 2021
Are your roadmapping habits holding you back? Clear’s advice proves useful for product managers to implement his philosophy into their own atomic roadmapping habits. And for product managers, it’s important to develop your own atomic roadmapping habits. .
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
The Product Coalition
MARCH 11, 2020
NAVIGATING THE NATURAL TENSION AMONG STAKEHOLDERS This is the first in a series on product roadmaps. The first post describes why roadmaps matter and who relies upon them. The roadmap is much more than a directive document that tells teams what to do by when.
Bain Public
SEPTEMBER 19, 2020
During their time working together, WatchMojo looked to us, to help them uncover opportunities, explore pain points and optimize their production process. For four years, they are used reliably by dozens of our users on a daily basis."
Speaker: Bruce McCarthy, Co-Author of Product Roadmaps Relaunched and Founder of Product Culture
Join Bruce McCarthy, co-author of Product Roadmaps Relaunched, as he discusses the best ways to innovate your product roadmap. So that it reflects your customers’ needs while simultaneously and accurately communicating your products strategy and vision.
ProductPlan
NOVEMBER 11, 2019
There are many ways to build a roadmap and many types of roadmaps you can make. Roadmaps for sales and marketing tout new functionality and minimize the time spent on technical debt and scalability. But while each roadmap for a specific audience serves a particular purpose, there are times when we need everyone to gather together and agree on a singular vision for the product. Creating a roadmap that works for everything and everyone may feel like an impossible task.
Izenda
APRIL 27, 2020
Customers demanding new features. For product managers, determining what’s a priority in your product roadmap can seem more daunting than the actual work. Here are 4 proven methods to help you prioritize your product roadmap. How well does it improve the user’s efficiency?
The Product Coalition
APRIL 24, 2020
Spanning up to 24 months of planned features and functionality, long-term roadmaps are a conventional staple in development offices. and roadmaps keep your software on track. Here, we explain the problem plaguing long-term roadmaps. Roadmaps prescribe deadlines and features.
Apptentive
JULY 21, 2020
In the banking and financial industry , the best place to gather customer feedback is typically in the app stores. This indirect and difficult-to-track method used to be the primary way Alkami clients listened to and engaged with their mobile customers.
Gainsight
MAY 14, 2019
A product roadmap is a high-level, visual representation of the direction your product offering will take over time. A good product roadmap will provide your colleagues and stakeholders with the “why” behind your product and should serve the following purposes: Lay out the overarching strategy. Serve as a starting point for discussions on various options and scenarios. Maps are a fundamental part of our lives therefore, a product roadmap isn’t exactly a new concept.
Userpilot
JUNE 17, 2022
How can product managers align with sales teams to build product roadmaps that deliver on customers’ needs? The answer is yes if feature requests from existing customers consume too many resources and stifle innovation. Customer support. Customer advisory boards.
|
ProductPlan
MARCH 3, 2022
Product-centric and customer-centric approaches shift the emphasis away from pure technology innovation and project-based management. Customer centricity. Customer centricity, on the other hand, emphasizes the customer , full-stop. Customer-Centric Examples.
ProductPlan
MARCH 18, 2022
Every employee, customer, prospect, or partner has ideas, even when they’re canceling their subscription. The entire product community—staff, partners, customers, prospects, and even analysts and members of the media—all might have ideas worth considering. A Precursor to Roadmapping.
Userpilot
SEPTEMBER 29, 2022
Every SaaS company implements UI updates from time to time, but how should they announce UI updates to customers without overwhelming them? In this article, we’ll share actionable tips on how to announce product updates to your customers to drive product growth.
Bain Public
NOVEMBER 16, 2021
a pre-meeting) stakeholders to ensure the prioritized solutions will work for the user as well as the business, it is highly unlikely that your desired product outcome will be achieved. market validation, customer listening, A/B testing, prototype, alpha release).
ProductPlan
FEBRUARY 8, 2022
Product management owns the product roadmap, and their most important stakeholder is the product’s users/customers. The bread and butter product management tasks are prioritizing , evolving product strategy , and managing the product roadmap.
Userpilot
SEPTEMBER 16, 2022
Looking for customer focus examples to inspire your company toward being customer-centric? This article will not only show you examples but also reveal strategies for being fully customer oriented. A customer-focused culture prioritizes customers over products.
ProductPlan
SEPTEMBER 13, 2021
And finally, customers eagerly await the benefits of the shift. Remarkably, the COVID crisis accelerated the importance and availability of digital customer-facing touch points by five years. A well-formed roadmap is your best ammunition to create space and respect.
Apptentive
JUNE 14, 2022
NPS surveys changed the way businesses gauge customer experience and are still widely used today. Over the past two decades, advancement in digital technology and our understanding of customer behavior have changed many aspects of the corporate approach to customer loyalty and emotion.
ProductPlan
JANUARY 27, 2022
They’re also investing in activities that help them better understand their market and customers. Of course, we’d be remiss, not to mention the value of having a purpose-built roadmapping tool in your product stack. Customer Surveys. Budgeting season is upon us.
Userpilot
JULY 4, 2022
Why should you adopt a customer-led growth strategy in your SaaS? Is it possible to increase user engagement by focusing on a customer-led growth strategy and hit the metrics you are hoping for? Five steps to implementing the customer-led strategy in SaaS companies.
ProductPlan
MARCH 23, 2022
Those who transition or are thinking about transitioning can expect better financial results from developing a product that provides customer value. A company culture around transformation and providing value to customers needs to be established first. Start Roadmapping!
ProductPlan
NOVEMBER 9, 2020
Customer feedback is the lifeblood of customer-centricity. It’s impossible to create and improve products without understanding customers’ experience, especially when customers have unengaged and do not provide feedback. Customers Tools and Resources Roadmaps
Userpilot
AUGUST 29, 2022
With marketing insights, product marketing teams can locate marketing channels that bring the most valuable customers. Product managers can use marketing data to improve customer experience. Generally, marketing data are public and private sources of information about customer behavior.
The Product Coalition
NOVEMBER 6, 2019
Product Roadmaps are some of the most important product tools. Learn how to create your product roadmap in 2019, including 5 templates you can get inspiration from. Roadmapping is one of the unsung heroes in the product arena. Perfect your roadmapping skills by learning from the examples below! The Principles of Creating a Product Roadmap 1. That said, a Product Roadmap is a good tool to actually anticipate mistakes.
Apptentive
MAY 10, 2022
From adding features to modifying the user interface, the directions you can take your mobile app are endless. With infinite choices and limited bandwidth, how do you decide what to prioritize when it comes to improving your mobile customer experience?
The Product Coalition
DECEMBER 20, 2018
Roadmapping is one of the unsung heroes in the product arena. The principles of creating a Product Roadmap First of all: as PMs, you are assumed to hold an ability to improvise. That said, a Product Roadmap is a good tool to actually anticipate mistakes. Roadmaps can also help you establish commercial awareness within a particular sector, as you have to make a case for potential customers and the way to attract them. What should we include on a Product Roadmap?
ProductPlan
AUGUST 30, 2021
Concepts that get the green light from stakeholders advance to the roadmap for development. 4 Steps to a Prioritized Roadmap. Once you have the green light to build a new feature or product, here are four steps to ensuring you have a prioritized roadmap : Step 1: Gather Actionable Data.
Userpilot
SEPTEMBER 12, 2022
Do you know that customer touchpoints can exponentially influence product growth ? They can contribute to every stage of the customer journey and uncover insights into customer relationship management. Group customer touchpoints by using the Pirate metrics framework.
Gainsight
SEPTEMBER 20, 2019
We recently had the opportunity to join Gainsight for a webinar about Finding Friction in Your User Journey and How to Fix It. One of the key aspects of fixing user friction is understanding how to prioritize that work along with things like new feature development. The list is compiled from customer feedback received from sales, success, and support teams, as well as opportunities and improvements identified from our internal research and analyses.
Userpilot
AUGUST 11, 2022
Since customer success roles are relatively new, companies don’t always have a clear idea of what responsibilities are appropriate for a customer success manager (CSM). Customer success ensures customers get their desired outcome when using your product.
Apptentive
JUNE 14, 2022
NPS surveys changed the way businesses gauge customer experience and are still widely used today. Over the past two decades, advancement in digital technology and our understanding of customer behavior have changed many aspects of the corporate approach to customer loyalty and emotion.
Apptentive
AUGUST 26, 2021
Your customers are already on their phones – meet them where they’re at through in-app feedback collection. This eliminates the amount of steps customers have to take to give you feedback, which further increases the number of people willing to give you that feedback.
ProductPlan
MAY 10, 2022
As your customers look at their smartphones as their primary tool to shop, get entertainment, and keep in touch with friends and family, they expect the same experience in all aspects of their life. Those changes might be immediately apparent to customers, or they may be behind the scenes.
Userpilot
SEPTEMBER 3, 2022
Have you ever wondered how customer feedback analysis can help you improve your product and reduce churn? The amount of feedback you get from customers is meaningless if you do not analyze the data. Tag NPS responses to assess the reasons behind customers’ scores.
ProductPlan
JANUARY 21, 2022
They’re also investing in activities that help them better understand their market and customers. Of course, we’d be remiss, not to mention the value of having a purpose-built roadmapping tool in your product stack. Customer Surveys. Budgeting season is upon us.
Apptentive
JULY 29, 2021
Customers want to be heard. Product feedback is the ideal way to hear from specific customers and understand their needs before they move to one of your competitors. Proactively gathering feedback allows you to quickly identify and solve their pain points.
ProductPlan
JULY 16, 2021
For example, let’s say you have a disgruntled customer bugging you to add a new feature. directing them to write up user stories based on sales team and customer services notes. (2.) A theme-based roadmap articulates the initiatives that need prioritization.
The Product Coalition
MARCH 1, 2022
We’ve all heard the term “ customer-centric ” in the context of running a successful business, but what does it really mean? From one perspective, it’s about creating value for customers, delivering an effective product at a good price.
Apptentive
JULY 22, 2021
Product adoption is a key piece of any successful customer acquisition strategy or onboarding program. Product adoption refers to the way in which customers embrace and use a product. Product adoption is key to customer retention. More customer lifetime value (CLV).
52 
Let's personalize your content