Andrew Chen

DECEMBER 10, 2018

I’m really bullish about what’s around the corner – and I want to unpack what I’m looking for, how I’ve drawn insights from history, and what’s around the corner. It’s great to be able to publish it here as well. Let’s take a look at the telephone, in particular.

User Testing 40

User Testing Startups Technical Review Customer Experience 40

Crafty CTO

FEBRUARY 15, 2024

It’s tough to keep up with the announcements alone. If one desires to understand at depth what they’re delivering, though, it’s necessary to actually implement it against a non-trivial problem, a real-life need. Enter GPT-4 Vision In one hand, I had burning need, and in the other, GPT-4 with Vision. Holy s**t.

ChatGPT 52

ChatGPT Research Software User Testing Vision 52

PMLesson's Ace the PM Interview

MARCH 20, 2021

How to Use This Guide Photo by Daniil Silantev / Unsplash This article is composed of several sections, each of which is dedicated to an aspect of becoming a data scientist. Photo by National Cancer Institute / Unsplash Before we go any further, let's clarify something. Enroll in our Data Science Interview Course Today!

Data Visualization 64

Data Visualization Artificial Inteligence Reporting Tools Analytic Tools 64

Business of Software Conference

MAY 15, 2019

Tom Adeyoola’s self-confessed list of ‘fails’ at previous jobs is… significant. But actually if you look at this now and you didn’t know anything about the show you’d think Carlton is the cool guy and who’s this dweeb over here with the cap and the terrible outfit. And he said Yeah no problem.

Research Software 55

Research Software Technology User Testing Fractional CTO 55

Crafty CTO

SEPTEMBER 15, 2019

We had only a handful of extra days for sightseeing; just time enough, really, for a single destination. Beth and I had both fallen in love with Yorkshire second hand, via James Herriot’s All Creatures Great and Small , which describes the author’s life as a country vet in the Yorkshire Dales.

Banking 52

Banking User Testing Customer Experience Travel 52

StubHub

AUGUST 8, 2019

Our interns come to StubHub for the real hands-on stuff?—?not One moment they’re stepping into our offices for the very first time, with a project plan in hand, not knowing quite how StubHub, or maybe any office, operates. He’s not just handing me out a set of instructions for me to follow blindly.

Analytic Tools 8

Analytic Tools Feedback Software Reporting Tools Data Visualization 8

Userpilot

JULY 20, 2023

When trying to choose the right productivity app for your needs, it’s best to look at a combination of third-party reviews, social media posts from users, and free trials to try out the software for yourself. AI tools can help you with content creation, image generation, localization, SaaS marketing, email automation, and data analysis.

Analytic Tools 81

Analytic Tools Feedback Software Data Visualization Reporting Tools 81

Userpilot

NOVEMBER 1, 2021

With so many different definitions of onboarding bouncing around, ranging from " customer education " to simply "making the user feel welcome ," it's no wonder that people are struggling to articulate what onboarding really is. So it's a subject we understand quite well ??. If this is you, you're in luck.

Onboarding KPIs 89

Onboarding KPIs Analytic Tools Customer Experience Customer Feedback 89

Intercom, Inc.

JANUARY 3, 2020

Despite huge growth and development over the last ten years, there’s also been some disappointments. Let’s start with what I think, was one of your favorite moments of the year , Paul, the Tesla Cybertruck. What I like is that it’s different. It’s crazy. And next thing, it’s cyber truck time.

Reporting Tools 118

Reporting Tools Technical Review Onboarding KPIs User Testing 118

Business of Software Conference

MAY 21, 2020

Our big mistake was asking on April Fool’s Day and committing to choose the one that received the most votes. The best candidates they have their pick of where to work and it’s really hard for small startup to compete. On the one hand you have the tech giants like Google and Facebook.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Business of Software Conference

SEPTEMBER 3, 2019

It’s nice to be here. Shane: It’s not lost on us the fact that we are doing a talk on marketing and not only do we dislike marketing, we really suck at marketing. Shawn: We know that traditional marketing works because it’s a billion-dollar industry and it’s not going to just pay for itself.

Analytic Tools 40

Analytic Tools Marketing Research Software Technical Review 40

Business of Software Conference

NOVEMBER 19, 2019

Tim Barker has established three startups and has seen the ups and downs of the startup journey, from his first business being acquired by Salesforce – where he spent five years in the formative age of cloud computing – to his current company DataSift being acquired by Meltwater in 2018.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8

Intercom, Inc.

OCTOBER 24, 2019

If you’re building a business that’s ultimately about you getting the biggest return and not so much about truly creating value for a customer or a user, reevaluate your priorities. And she worked her way up to be one of the United Airline’s first female pilots. I began to wonder: “Well, what’s the difference?

Research Software 116

Research Software Customer Experience User Testing Feedback Software 116

Andrew Chen

JANUARY 23, 2017

This is why it’s no surprise that one of the most common questions I get is: What’s next in growth? Instead, let’s talk about how to systematically answer this in a way that’ll be relevant today as well as 10 years from now. Here’s a simple example: Chain letters. 25% off code: WHATSNEXT.

Technical Review 100

Technical Review Reference Technology Travel 100

Gainsight

JUNE 10, 2021

So, as Elizabeth “Beth” Harmon said on “The Queen’s Gambit,” “Let’s play.”. Panelists suggest doing as many hands-on practices as possible, being confident as you establish new solutions, and not being afraid to fail. It’s okay to have asynchronous work. Daily Tracks. Watch Next: CS Strategy.

Feedback Software 52

Feedback Software Research Software User Testing Onboarding KPIs 52

Mironov Consulting

JANUARY 8, 2020

See Randy Farmer ’s 2010 book on this. Anticipating the consequences of hacks or leaks, for instance to actresses who’ve uploaded revealing photos ? IoT garage door openers might stick in the “open position”; AI-based smoke alarms could make mistakes; cloud backup of consumer medical records might be lost. Owned Consequences.

Weak Development Team 111

Weak Development Team Reporting Tools Analytic Tools User Testing 111