Userpilot

MARCH 12, 2024

With several cloud-based software solutions popping up each day, SaaS user management is no longer an afterthought. This article explores key tips and best practices to streamline your SaaS user management process and create a productive and secure work environment. What are the goals of managing SaaS users?

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Analytic Tools Feedback Software Customer Feedback Data Visualization 100

Userpilot

APRIL 24, 2024

This includes the SaaS industry too. In this article, we explain: Why investing in AI in SaaS is a must. TL;DR AI helps SaaS teams improve productivity by automating repetitive tasks. This enables SaaS teams to adjust strategies promptly for optimal performance. How to implement AI to build better products.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 66

Mind the Product

MARCH 14, 2024

Introduction In the fast-paced world of SaaS product management, it’s easy to get caught up in the excitement of innovation. We chase the next big feature, the groundbreaking solution, all while navigating the ever-shifting landscape of user expectations and market trends.

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Userpilot

APRIL 21, 2024

TL;DR In-app support in SaaS refers to the service features that customers can use to receive help directly within the product interface, besides connecting with your customer service team. Categorize your resources so users can quickly and efficiently find the solution to their issues and get their questions answered.

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Analytic Tools Feedback Software Data Visualization Embedded Analytics 94

The Product Coalition

DECEMBER 22, 2022

The reasons why Saas startups are recently making a huge wave to become the next trillion-dollar industry. Over the past years, investment in SaaS startups has been increasing steadily. Saas startups that provide software as a service have a good delivery model. The SaaS market has increased from $31.5 What Is Saas? — Brief

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Analytic Tools Data Visualization Reporting Tools Startups 122

The Product Coalition

MARCH 8, 2023

These limitations highlight the need for more efficient, secure, and scalable healthcare data exchange methods, such as using APIs and cloud-based solutions. The high cost of healthcare data-sharing solutions can limit their adoption by healthcare providers, especially smaller organizations with limited budgets.

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Userpilot

FEBRUARY 25, 2024

Personalized experiences are becoming standard in the SaaS world. More users are adopting micro-SaaS products for the specialized value and low cost that they offer. User behavior is primarily focused on SaaS platforms and how users leverage them. 82% of SaaS users rate instant responses as important or very important.

Analytic Tools 102

Analytic Tools Data Visualization User Testing Reporting Tools 102

Userpilot

APRIL 15, 2024

Artificial Intelligence is revolutionizing how SaaS product teams work by increasing efficiency and productivity, reducing costs, and most importantly, facilitating data-driven decision-making. The solution? We also share a few tools that can help you harness the power of AI to offer a better customer experience.

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Userpilot

OCTOBER 26, 2023

It also helps justify software implementation costs, decide between in-house and third-party solutions, and assess software performance. Next, it assists in deciding between building software in-house and licensing expensive software solutions from 3rd parties. Assess estimated returns over the software’s whole lifetime.

Analytic Tools 104

Analytic Tools Feedback Software Research Software Onboarding KPIs 104

TSIA

APRIL 7, 2016

At TSW San Diego 2016 , we'll be unveiling a new SaaS solution designed from the ground up to help teams build a better roadmap to the business outcomes they want: TSIA outcome chains.

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Userpilot

APRIL 26, 2024

Customer success is a core growth driver for any SaaS business. The SaaS market is crowded with tons of similar products and the best ones that stand out are those who delight their customers regularly. We have created an ultimate guide that will serve as a blueprint for SaaS owners to maximize SaaS customer success in 2024.

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Userpilot

JANUARY 17, 2024

Scaling SaaS is not for the faint of heart. This guide explores 15 practical strategies you can adopt when scaling your SaaS business. TL;DR Scaling SaaS refers to the capacity of a business to grow without compromising performance and quality. What does it mean to scale your SaaS business?

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Feedback Software Research Software Analytic Tools User Testing 101

Intercom, Inc.

JANUARY 25, 2023

Product-led growth (PLG) has been embraced by SaaS companies of all sizes as a scalable approach to growing a business, but it is especially appealing in times of economic uncertainty and soaring acquisition costs like we’re experiencing today. And for today’s guest, Mickey Alon , that’s the best way to run a sustainable SaaS business.

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Analytic Tools Customer Experience B2B User Testing 118

The Product Coalition

SEPTEMBER 13, 2022

Adopting cloud eCommerce seems to be a feasible solution. The migration to cloud eCommerce solutions allows businesses to improve their eCommerce sites and page speed. Savings If planned and implemented correctly, cloud eCommerce solutions lower costs than conventional hosting since businesses pay for the things they use.

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Userpilot

FEBRUARY 22, 2024

Great SaaS customer support is the key to keeping your customers happy and satisfied with your product. We take a deep dive into the strategies of successful SaaS businesses and the tools that power your strategy. We take a deep dive into the strategies of successful SaaS businesses and the tools that power your strategy.

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Feedback Software Analytic Tools Customer Feedback Customer Experience 86

Userpilot

MARCH 15, 2024

What is data-driven analytics in SaaS? Start implementing data-driven decision-making at your SaaS by setting clear goals as this is essential to choose the right analytics tools and methods. Next, use the insights to form hypotheses and test solutions iteratively. Why is data-driven analytics important for SaaS companies?

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Userpilot

JANUARY 20, 2024

Once a hypothesis is proven right, generate solution ideas and prioritize them in terms of impact and technical feasibility. Finally, implement the solutions and monitor their impact. Having generated a list of solutions, prioritize them. Implement the solutions The final step is all about implementing the selected solutions.

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Feedback Software Analytic Tools Research Software User Testing 112

Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

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Analytic Tools Research Software Data Visualization Onboarding KPIs 97

Userpilot

APRIL 25, 2024

TL;DR Open-ended questions are essential in SaaS user research for eliciting detailed insights into user experiences, preferences, and challenges, enabling businesses to tailor their products and services more effectively to user needs. With bespoke logic and survey analytics, it’s the perfect solution for collecting in-app feedback.

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Userpilot

FEBRUARY 28, 2024

Hotjar is a sales funnel software solution that can drive funnel optimization. HubSpot is a growth marketing solution that helps amp up lead generation with landing pages and easy customer relationship management. What is a funnel-tracking software solution? A funnel refers to any journey that users take in SaaS.

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Analytic Tools Data Visualization Reporting Tools Software Review 102

Userpilot

JUNE 19, 2023

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. What is a SaaS learning management system? A SaaS LMS is a cloud-based LMS.

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Analytic Tools Feedback Software Reporting Tools Systems Review 94

Reveal

DECEMBER 6, 2023

Reveal Embedded Analytics In the dynamic world of data analytics, the demand for comprehensive and integrated solutions has reached unprecedented levels. This article aims to serve as a guide to understanding the benefits and competitive advantages of OEM analytics, offering valuable insights into selecting the right OEM analytics solution.

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Analytic Tools Data Visualization Feedback Software User Testing 62

Userpilot

MARCH 14, 2024

Looking for an effective SaaS analytics tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your SaaS analytics needs. Looking for a Solution for Product Analytics? Try Userpilot!

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Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

OCTOBER 20, 2023

Agile and Lean methodologies continue to hold sway in SaaS product management. Product-led growth is here to stay Product-led growth is likely to continue reinforcing its position as a go-to-market strategy for SaaS companies. ” Curious about other trends in SaaS onboarding?

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Data Visualization Analytic Tools Feedback Software Reporting Tools 104

Userpilot

AUGUST 31, 2023

What is customer acquisition for SaaS, and how can you leverage it to drive sustainable growth ? Customer acquisition funnel stages in SaaS are Awareness, Consideration, Evaluation, Conversion. What is the purpose of customer acquisition in SaaS? This article answers that and more.

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Research Software Feedback Software Analytic Tools User Testing 100

The Product Coalition

MARCH 18, 2021

Businesses and individuals are increasingly making SaaS (Software-as-a-Service) applications their choice software platform for their business needs. The increasing popularity of cloud computing indicates that the importance of SaaS will only increase in the future. Scalability: SaaS products utilize cloud platforms.

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Feedback Software Research Software Reporting Tools User Testing 131

Userpilot

SEPTEMBER 7, 2023

While all the buzz may be around differentiating yourself, understanding your similarities to other solutions is just as important to product-led growth — if not more important. requiring a free trial before they sign up for a paid SaaS subscription). What are points of parity?

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Analytic Tools Feedback Software User Testing Product Research 98

Userpilot

JANUARY 7, 2024

You’ll also learn seven solid strategies for boosting SaaS growth , regardless of your company stage. How to calculate the revenue growth rate for SaaS? Imagine a SaaS company had $100,000 in revenue as of January 2023 and $150,000 in January 2024. Divide the result by the previous period’s revenue.

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Analytic Tools Onboarding KPIs Customer Experience Data Visualization 105

The Product Coalition

JANUARY 27, 2024

Within the B2B ( SaaS ) sector companies diverge into two distinct types, each with unique challenges and focus areas: Product-led companies, wielding innovation as their weapon of choice, and sales-led companies, harnessing the power of charisma. As product teams develop custom solutions to secure deals, their efforts directly influence CAC.

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Feedback Software Analytic Tools Onboarding KPIs B2B 132

Userpilot

APRIL 14, 2024

While Google Analytics provides a comprehensive view of website traffic and user behavior, Userpilot’s product analytics offers specialized insights tailored for SaaS businesses that can be pivotal for growth in your SaaS. For onboarding internal teams, WalkMe is a viable solution that you should consider.

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Userpilot

NOVEMBER 30, 2023

Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. As such, product gaps are opportunities for SaaS products to improve and grow. Trigger surveys to spot market gaps Collecting customer feedback in SaaS is easy.

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Userpilot

MARCH 14, 2024

Looking for customer analytics use cases that can significantly improve your SaaS? This article lists key use cases for SaaS and explains how to implement them to unlock customer satisfaction and product growth. 9 use cases for customer analytics in SaaS: Test your onboarding flows with A/B testing. You’re at the right place.

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Userpilot

APRIL 24, 2024

Solution : Lisa realized she needed a channel with less distraction and more engagement, leading her to choose our own product for inviting users. What’s the business impact of this challenge for SaaS teams? For Lisa, the solution became evident: leveraging our own product, i.e., Userpilot , as the channel.

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Userpilot

NOVEMBER 5, 2023

We also give you a bunch of tips on how to implement it in your SaaS. By delivering valuable products that meet user expectations, SaaS organizations can better retain customers and increase their lifetime value. CVM helps companies identify not only user problems but also their willingness to pay for relevant solutions.

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Research Software Feedback Software Analytic Tools User Testing 98

Userpilot

AUGUST 30, 2023

Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth. The customer acquisition funnel stages in SaaS are awareness, consideration, evaluation, and decision. They’re weighing various options available in the market, including your SaaS product.

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Userpilot

JANUARY 10, 2024

Or perhaps you’re a SaaS company looking to hire the perfect onboarding manager with the best qualifications and the right pay. Every SaaS company needs an onboarding manager because they help customers implement solutions, resolve complaints, gather feedback , and build long-term customer relationships.

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Feedback Software Analytic Tools Product Research User Testing 92