Intercom, Inc.

JULY 5, 2018

I help source and complete deals, and I perform due diligence on deals. We’re not into B2C, we’re not into IoT, we’re not in health tech; we’re hyper-focused, and that’s also what allowed me to step into this role after being an operator for the last 20 years. It didn’t exist 15 years ago.

Technical Review 172

Technical Review Development Team Review Customer Experience User Testing 172

Intercom, Inc.

JULY 5, 2018

I help source and complete deals, and I perform due diligence on deals. We’re not into B2C, we’re not into IoT, we’re not in health tech; we’re hyper-focused, and that’s also what allowed me to step into this role after being an operator for the last 20 years. It didn’t exist 15 years ago.

Technical Review 163

Technical Review Development Team Review Customer Experience User Testing 163

Userpilot

APRIL 14, 2023

Hosts live product demos, directly interacts with new users during the early customer onboarding stages, and reconnects when it’s time for the user to convert or upgrade their subscription (while gathering data on sales-qualified leads). Diligently track your KPIs and see how fast (or slow) progress is toward specific goals.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Onboarding KPIs 98

ProductPlan

NOVEMBER 19, 2021

Studying competitive products? What mechanism will we use to review and weigh priorities on what to build? Building your product’s strategic schedule, including timelines for development milestones, marketing campaigns, sales training, etc. Your product management system is your product tech stack. Other methods?

Research Software 59

Research Software Analytic Tools Systems Review Development Team Review 59

Userpilot

JUNE 19, 2024

Create custom content : Don’t mass-produce sales resources based on general use cases. Don’t say no to technology : Leverage the right tools to effectively streamline the sales processes, automate repetitive tasks, and empower the sales team to work more efficiently.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Research Software 52

Userpilot

JUNE 17, 2024

Sales Enablement Manager : With 5+ years of experience, you can reach this position where your job is to oversee all possible aspects of sales enablement, from training and content development to technology implementation and strategy optimization.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Feedback Software 52

Userpilot

JUNE 17, 2024

It includes designing sales enablement programs and training sessions to help the team improve their performance , learn the latest tools, or stay up to date on changing business trends. However, the role of a sales enablement manager isn’t just restricted to the sales function.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52