Intercom, Inc.
SEPTEMBER 4, 2019
Sales coaching is a series of teaching methods used to improve the performance of reps. The concept of coaching is different from sales training: sales training is usually the same for everyone, while coaching is based on the individual needs of each rep.
Mind the Product
SEPTEMBER 1, 2017
Janna had a sales job in college and recounts how intense the training was – with role-playing exercises, secret shoppers, and scripts – and how focused it was on dealing with people. But the training was intense! Frankly, selling pet food to adoring pet owners isn’t exactly a hard sell. Janna Bastow. Ask questions.
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Product Management University
FEBRUARY 25, 2020
Sales Training on Customers vs. Products. The goal is to make sure sales dialogues lead with a strong vision and a differentiating value story that’s supported by all products. When it comes to sales training, products play a supporting role, not a leading role. View this short video to learn more.
Userpilot
SEPTEMBER 2, 2022
Offers different help guide styles ( videos , in-app flows triggers, chat, feedback, etc.). More than 9 million assets to use – characters, videos, icons, and stock photos. Training videos on their website to help you build courses. Multimedia content capabilities – video, VR, software simulations. Adobe Captivate.
Intercom, Inc.
SEPTEMBER 10, 2018
With Intercom’s Messenger apps , they can start a video call or screenshare in the live chat to give an instant product demo. The power of live chat for sales. No more email back-and-forth or phone tag. Close deals in real-time: Your team can even help the prospect complete a purchase in the same conversation.
Userpilot
APRIL 14, 2023
A product-led onboarding process helps users get set up with the “Software as a Service” through interactive walkthroughs, native flows , and in-app guidance rather than external resources or video tutorials. Why do you need a SaaS onboarding strategy? Ask for feedback User feedback is another valuable source of data.
Userpilot
SEPTEMBER 18, 2021
All my tasks are around product – product updates, feature releases, video tutorial, written tutorials and so on…plus some data analysis.”. They include planning product launches, writing product and feature pages, writing help docs, FAQs, sales/cs enablement assets, and creating bottom-of-the-funnel educational content. . #5
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