Atlassian

FEBRUARY 3, 2022

Subscribe to Work Life Get stories about tech and teams in your inbox Subscribe. In 1988, Hewlett Packard (HP) conducted an internal review of their software development processes and set a target to improve their code quality tenfold. Create a code review checklist. Introduce code review metrics.

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Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Supporting tech. This is a valid question.

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Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Best customer success software for startups and small companies. Best customer success software shortlist ClientSuccess – starting from $15,000/year. Defining a customer success tool and other FAQs.

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Userpilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Qualitative data collection methods Open-ended surveys : Collect user feedback through questions requiring elaborate answers about a context. Basically, anything that ruins the user experience.

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Data Visualization Analytic Tools Research Software User Testing 105

Intercom, Inc.

APRIL 8, 2020

We’d like to share some insights from what we’ve learned so far about software delivery and operations over the past few weeks of working from home during COVID-19 , and how we as an engineering team have adjusted to this unprecedented, unpredictable situation. We decided that now is not the time to experiment with slower ways of shipping.

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Software Review Customer Experience Systems Review Engineering 223

Userpilot

DECEMBER 31, 2024

Userpilots key features include: No-code Chrome extension for building in-app flows. 15+ survey templates (NPS, CES, user satisfaction surveys, etc.) According to user review platforms, their plans start at $7,000/year. Userpilot is perfect for non-technical teams. for collecting user sentiment data. party emojis).

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Melissa Perri

JULY 23, 2024

Some of these are Fortune 10 software-enabled companies going through digital transformations. I gather data through surveys about observations. I review strategies and roadmaps. Other Times, it's due to a lack of skill set in product leaders. Lots of data goes into pinpointing.

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Weak Development Team Product Research Research Software Feedback Software 250

Lenny Rachitsky

JANUARY 14, 2025

Laura Tacho is the CTO at DX , has taught over 1,000 tech leaders through her course on developer productivity metrics , and on the side is an executive coach for engineering leaders. I’ve yet to come across a software leader who isn’t. Her background is in developer tools and distributed systems.

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Alchemer Mobile

MAY 19, 2021

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Our product, marketing, and customer service software helps companies make predictive decisions based on real-time measurement of their customers’ voices.

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Feedback Software User Testing Data Visualization Customer Feedback 236

Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Table of Contents What Is Outsourced Software Product Development? What Is Outsourced Software Product Development?

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Analytic Tools Research Software Reporting Tools Software Review 52

Userpilot

AUGUST 30, 2024

The product usage analytics feature in WalkMe gives companies complete visibility of employee software usage patterns. This can help in gauging software adoption , detecting shadow IT, and optimizing the tech stack for better ROI. The platform has limited no-code customization options and a steep learning curve.

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Alchemer Mobile

NOVEMBER 22, 2024

Use traditional surveys distributed across multiple channels to gather valuable insights. Alchemer’s Survey and Digital solutions enable you to engage with customers at the moments that matter. Prior survey or prompt interactions – Target customers based on their past engagement with surveys or prompts.

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Feedback Software User Testing Research Software Customer Feedback 130

UX Planet

JUNE 9, 2025

From Raw Data to Clarity — Cleaning, Sorting, and Synthesising Insights Part 4 (of 5) of the UX Research Playbook series Synthesising qualitative data is similar to reaping the harvest after the diligent effort poured into research — it’s the step where hard work blossoms into meaningful insights. Mural , Miro , etc.) is recommended.

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Data Visualization Customer Feedback Technical Review Research Software 52

Userpilot

MARCH 9, 2023

That’s exactly what we explore in our review. This includes unlimited no-code features and page tagging, user segmentation , and behavioral analytics. You can use Pendo Polls to collect basic feedback but surveys and NPS tools are not covered. But does the free plan live up to the expectations? Let’s get right to it!

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Userpilot

JULY 21, 2024

In this article, we’ll break down Userpilot’s pricing plans and review all the features you can find when you choose your specific pricing plan. Higher plans have access to in-app surveys. Collect and analyze user sentiment data with NPS surveys , NPS dashboard , and response tagging. User Surveys.

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Product Innovation Educators

NOVEMBER 6, 2023

Before founding Viable, he held senior leadership roles in engineering, technology, and product. When most people think about using qualitative data in product management, they think of surveys, user interviews, or getting reactions to a prototype. This is a very manual process, so few teams decide to do the work. [4:22]

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Alchemer Mobile

AUGUST 27, 2020

You don’t need a technical degree to be a strong PM. The product management profession requires varying degrees of technical skill, but it’s not one-size-fits-all and certainly does not require an engineering-based degree. do not interface with developers in a technical way). Go beyond NPS as a core KPI.

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User Testing Product Research Feedback Software Research Software 246

UX Planet

JUNE 19, 2025

How I Built a Shopify App in a Weekend — as a Designer with AI From product designer to app store publisher in 72 hours — and what that taught me about design, code, and creativity. The Problem: Checkout Scripts Are Disappearing — and So Are Google Reviews Google Customer Reviews helps merchants build trust through post-purchase surveys.

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Analytic Tools Technical Review Data Visualization Software Review 59

UX Planet

JUNE 30, 2025

Power survey shows consumers are largely optimistic about AI’s benefits: 72% agree AI will deliver easy, convenient self-service but also highlight areas to improve, such as building trust and ensuring human-like empathy in AI interactions. Together, software, banking and retail account for 38% of the global AI spend. Source: J.D.

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Userpilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. The best customer lifecycle software in the market includes: Userpilot. Get a demo.

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Analytic Tools Research Software Feedback Software Reporting Tools 105

Alchemer Mobile

FEBRUARY 2, 2021

According to an InMobi survey , the number one challenge facing app developers today isn’t design or development. To make your job a little easier, we’ve curated a list of resources to the submission processes of the three most popular app stores: Apple App Store Review Guidelines. It’s marketing. The bad news?

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Feedback Software Analytic Tools Research Software Product Research 264

Alchemer Mobile

JULY 25, 2024

In our digital world, it has never been easier for customers to switch banks, wealth and investment managers, or financial technologies. Whether through surveys, online reviews, or direct interactions, gathering actionable feedback provides invaluable insights into areas for improvement.

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Reporting Tools Data Visualization Feedback Software Analytic Tools 182

Userpilot

MARCH 30, 2025

Create in-app announcements code-free with Userpilot. Track Vital Mobile App Metrics Code-Free with Userpilot Get a Demo 14 Day Trial No Credit Card Required 3. Heres why: Users might be struggling to understand your features or facing technical issues that make them stay long on certain pages. vs $1.54).

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Product Talk

OCTOBER 18, 2023

But this is exactly what we do when we try to make our first idea match the customer need we are trying to address, within the technical constraints we encounter, while still managing to deliver the right business results. One-question surveys: a quick way to evaluate past customer behavior and/or observe current customer behavior.

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Product Research User Testing Testing Analytic Tools 339

Userpilot

JUNE 20, 2025

NPS surveys and feedback widgets. Product Fruits for user feedback Product Fruits surveys are simple and easy to implement. Features include: In-product feedback and surveys without any coding required. NPS surveys for measuring user satisfaction and gathering insights for improvement. Checklists.

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Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JULY 30, 2023

Both Heap and Userpilot track data in real-time but only Userpilot has tools that allow you to act on the data, for example by triggering in-app surveys. Basically, they are color-coded page overlays. 5 rating on the review site G2. Heap G2 review. However, this means storing a lot of data, which can be expensive.

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Data Visualization Analytic Tools Software Review Technical Review 98

Alchemer Mobile

MARCH 17, 2020

Due to rapidly-changing technology, customers have high expectations for the products they use. Whether that’s inviting your highest-value customers to participate in a beta or sending out surveys before and after a big mobile app update, you need a way to collect mobile feedback and check the pulse of your customer experience.

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User Testing Feedback Software Technical Review Customer Experience 147

Userpilot

MAY 7, 2024

Using no-code tools for product managers allows you to build, iterate, and deploy software products without any coding knowledge. But what is the best tech stack for product management? Let’s review the top five no-code tools tailored for product teams, including their key features and usage in product management.

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Analytic Tools Data Visualization Feedback Software Software Review 105

The Product Coalition

NOVEMBER 29, 2022

I’ve gone from being able to spend all week focused on one task to having to cover the huge variety of contexts that come with growing a $10m+ revenue business, multiple important client relationships and projects, a number of ventures and different technology domains. switching from analytical work or coding to running a meeting).

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The Product Coalition

JANUARY 27, 2022

At the beginning of any software development project, managers think of which methodology is between waterfall and agile. It’s essential to follow clearly defined processes or software development life cycle (SDLC) to ensure software development quality. Waterfall and agile: A smart method or bad solution?

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Reporting Tools Agile Feedback Software User Testing 158

Alchemer Mobile

AUGUST 6, 2020

12 Product Management Myths | Due to its murkiness, there are a few common myths that plague product management across industries and company size. Popular SDKs for Mobile Product Managers | We recently surveyed over 200 mobile product managers to list the five SDKs they can’t live without, and their responses were vast!

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Feedback Software User Testing Data Visualization Product Manager 179

Userpilot

APRIL 30, 2025

With Userpilots mobile solution , you can personalize in-app flows, trigger context-aware push notifications, and capture real-time insights: all without writing a single line of code. Userpilot is a no-code digital adoption platform that unifies mobile and web engagement, analytics, and feedback. Review A/B test results in Userpilot.

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Analytic Tools Feedback Software Data Visualization Customer Experience 97

Alchemer Mobile

DECEMBER 7, 2022

“Should we buy this software or should we build it?” In the case of software, the dilemma becomes increasingly difficult as most enterprise companies have the resources and talent in-house to build the software. One-tap registration with Facebook), you’re already using third-party software.

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Analytic Tools Research Software Reporting Tools Software Review 130

Alchemer Mobile

DECEMBER 7, 2022

“Should we buy this software or should we build it?” In the case of software, the dilemma becomes increasingly difficult as most enterprise companies have the resources and talent in-house to build the software. One-tap registration with Facebook), you’re already using third-party software.

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Analytic Tools Research Software Reporting Tools Software Review 130

Userpilot

MAY 7, 2024

These include but aren’t limited to: No code builder. No code builders give small teams the capacity to create engagement campaigns without needing coding knowledge. Scenes are Airship’s no-code in-app guidance tool, enabling teams to create in-app guides without requiring extensive coding knowledge.

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Analytic Tools Feedback Software Reporting Tools Software Review 104

Product Talk

JULY 17, 2024

Customers retain longer due to integration usage and satisfaction. We are recognizing that shipping software isn’t enough if that software didn’t have the impact we expected. We are recognizing that shipping software isn’t enough if that software didn’t have the impact we expected.

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Product Research Onboarding KPIs Data Visualization Customer Experience 337

Userpilot

MARCH 9, 2025

According to Harvard Business Review, 80% of new products fail, primarily because companies fail to conduct proper customer research. It could include conducting user interviews and surveys, analyzing product usage data, and tracking customer feedback , to name a few. For starters, it shows you dont know your customers well enough.

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