Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

The Product Coalition

FEBRUARY 5, 2021

We’re well overdue a conversation about Product Managers and technical skills. It doesn’t seem to matter how many times the industry tries to reassure newcomers that you don’t need to be a full stack software engineer to be a good Product Manager. And yet…we all seem to stay hung up on technical skills.

Technical Review 158

Technical Review Product Management Product Manager Software Review 158

Product Innovation Educators

FEBRUARY 17, 2025

Early in her career, Francesca encountered this phrase alongside the common description of product management as sitting at the intersection of business, user experience, and technology. ” Not everyone who excels at technical work will enjoy or excel at the collaborative, facilitative aspects of product management.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

UX Planet

FEBRUARY 5, 2025

How Rumi Cosmetiques Boosted User Experience and Conversion Rates in eCommerce: A Case Study for Marketers andManagers Discover how Rumi Cosmetiques achieved a 75% increase in cart adds and doubled conversion rates by enhancing user experience and conversion rate in eCommerce.

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Supporting tech. This is a valid question.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Intercom, Inc.

APRIL 22, 2021

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. Or does this whole tech career thing support the writing? Architect, Tech Lead, Solver, and Right Hand. I don’t know.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

Split

JULY 13, 2023

The need for efficient and effective software development methodologies has never been more paramount. Amid this incessant search for perfection, two paradigms have become prominent: Test-driven development (TDD) and feature flag-driven development (FFDD). Then, they write the minimum amount of code needed to pass the test.

Software Review 98

Software Review Systems Review Technical Review User Testing 98

UX Planet

MARCH 15, 2025

Why My AI Learning Approach is Different When I first began exploring AI, I quickly realized that most learning resources available online are heavily technical. I found myself overwhelmed by complex machine learning algorithms, data modeling, and coding. Learn more at Empathy &AI.

Data Visualization 108

Data Visualization Customer Feedback Artificial Inteligence Technical Review 108

The Product Coalition

JANUARY 27, 2024

Software development with sustainability in mind is a rising trend in digital spaces. Digital technology has inadvertently become a significant contributor to the growing carbon footprint of the tech industry. As software builders, we are uniquely positioned to influence this environmental trajectory.

Analytic Tools 158

Analytic Tools Research Software Reporting Tools Software Developers 158

Roman Pichler

OCTOBER 6, 2020

What kind of user experience (UX) should the product give rise to? What architecture patterns and technologies may be used? This includes discovering the right UX design and functionality and making the right technical decisions. How might people use the product? What are the major touch points?

Product Research 293

Product Research Technical Review Feedback Software Research Software 293

Roman Pichler

APRIL 7, 2025

Second, offering AI-enabled product features, including a personalised user experience and user-specific recommendations, can give your product a unique advantage. [3] Additionally, you should review AI-generated answers rather than blindly trusting a tool, even if the results sound very convincing.

Product Strategy 193

Product Strategy User Testing Data Visualization Strategy 193

Roman Pichler

FEBRUARY 14, 2023

These are typically brand-new and young products as well as products that are experiencing a bigger change, for example, to extend their life cycle by addressing a new market segment or by replacing some of the technologies. Does it offer the right user experience (UX) and the right functionality?

Product Research 382

Product Research Feedback Software Research Software User Testing 382

Userpilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Basically, anything that ruins the user experience. UX analytics involves gathering, analyzing, and interpreting data about how users interact with your product or service.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

The Product Guy

MARCH 12, 2025

Companies like Canva grew by defying industry conventions around complex, professional-focused design software making powerful design tools accessible to everyday users and businesses. Every meeting becomes a performance review rather than a space for creative problem-solving. and pursue the answers.

Data Visualization 150

Data Visualization User Testing Customer Experience Technical Review 150

The Product Coalition

JANUARY 12, 2022

Innovation & technology: B est-of-breed is the way to outperform competitors. In other words, technology is the backbone of innovation. Microsoft launched Team in 2016 and took over many customers of Slack, and currently has almost twice as many daily active users as Slack. A recent example is Team vs Slack.

Research Software 196

Research Software Technical Review Strategy Product Research 196

Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Table of Contents What Is Outsourced Software Product Development? What Is Outsourced Software Product Development?

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Userpilot

DECEMBER 31, 2024

A quick look into Userpilot In a nutshell, Userpilot is an all-in-one product growth platform that enables businesses to increase product metrics at every stage of the user journey. Userpilots key features include: No-code Chrome extension for building in-app flows. A/B and multivariate testing for optimizing user experiences.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Coalition

APRIL 20, 2023

In the next five years, around 48% are interested in employing AR and other metaverse technology to shop. An augmented reality app is a software application that blends digital visual content (and sometimes audio and other sorts) into the user’s physical environment. Check it out. What is augmented reality app?

Technical Review 148

Technical Review Reporting Tools Vision Software Review 148

Roman Pichler

APRIL 2, 2019

One company I worked with, for example, assigned developers who had worked on enterprise systems using an ancient programming language to develop a brand-new, embedded product with the latest technologies. This led to a bloated, over-complicated code base and a product that was difficult to adapt and expensive to maintain.

Feedback Software 229

Feedback Software Research Software User Testing Customer Experience 229

Alchemer Mobile

MAY 19, 2021

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Our product, marketing, and customer service software helps companies make predictive decisions based on real-time measurement of their customers’ voices.

Feedback Software 236

Feedback Software User Testing Data Visualization Customer Feedback 236

The Product Coalition

DECEMBER 23, 2021

When it comes to building financial software, the importance of great design skyrockets. With the worldwide revenue from the financial technology sector to double by 2024 , fierce competition evolves. Fintech software represents specific challenges due to diverse dynamic content, graphs, tables, and more.

Weak Development Team 187

Weak Development Team UX User Testing Technical Review 187

Userpilot

AUGUST 30, 2024

The product usage analytics feature in WalkMe gives companies complete visibility of employee software usage patterns. This can help in gauging software adoption , detecting shadow IT, and optimizing the tech stack for better ROI. However, users may find the editor clunky and unintuitive. Funnel analysis in WalkMe.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

The Product Coalition

FEBRUARY 29, 2024

Source In the expansive universe of software development, few platforms have wielded as much influence and innovation as GitHub. From its inception as a code hosting service to its current status as the epicenter of collaborative coding, GitHub’s evolution has been a testament to the power of community, creativity, and continuous improvement.

Software Review 147

Software Review Customer Experience Software Development Software Developers 147

Userpilot

OCTOBER 27, 2023

Mixpanel is one of the most intuitive analytics tools but it can still be overwhelming for non-tech users. Mixpanel cohorts enable in-depth analysis of user behavior but are time-consuming tedious to set up, and difficult to organize. The free Mixpanel plan doesn’t allow users to save their cohorts for future use.

Data Visualization 105

Data Visualization Technical Review Analytic Tools Software Review 105

The Product Guy

JANUARY 31, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens.

Analytic Tools 150

Analytic Tools Research Software Customer Experience User Testing 150

The Product Coalition

JANUARY 18, 2022

If you are looking for something more on Live Chat software, then this post is for you! Yes, Live chat software! In other words, a supportive hand for all kinds of businesses, from retail e-commerce to B2B software. In this post we’ll have a look at some of the top live chat software providers that you can opt for?—?from

Feedback Software 158

Feedback Software Customer Communications Software Review Data Visualization 158

Userpilot

MARCH 30, 2025

1 Engagement DAU/MAU Understand daily and monthly active user engagement and overall app popularity. 2 Engagement Feature adoption Gauge user interest in new features and optimize feature development. 3 Engagement Average user session length Measure user interactions and identify areas for improved content or flow.

Analytic Tools 93

Analytic Tools Onboarding KPIs Research Software Data Visualization 93

UX Planet

OCTOBER 28, 2024

As a result, if digital product sales aren’t driven by user experience — which is often the case in B2B software — an organisation can easily function without product designers. However, if the flow is technology-heavy and intended for engineers, a designer’s contribution can become tricky.

Research Software 94

Research Software Analytic Tools Data Visualization Web Developers 94

The Product Coalition

AUGUST 4, 2022

To bridge the gap between watching your favorite shows and watching them conveniently, developers have introduced TV live streaming apps that allow users to enjoy their TV online, fast-forwarding through the video content. Meta data management streamlines app navigation and enhances user experience by saving time on video searching.

Feedback Software 157

Feedback Software Technical Review Weak Development Team User Testing 157

Userpilot

JULY 21, 2024

In this article, we’ll break down Userpilot’s pricing plans and review all the features you can find when you choose your specific pricing plan. TL;DR Userpilot is an all-in-one product growth platform that helps boost growth metrics at every stage of the user journey. SAML SSO & Activity Logs. Priority Support.

Data Visualization 104

Data Visualization Analytic Tools Technical Review Feedback Software 104

The Product Coalition

MARCH 18, 2021

Businesses and individuals are increasingly making SaaS (Software-as-a-Service) applications their choice software platform for their business needs. Are you an enterprise business leader or a start-up leader planning to offer your software product as a SaaS platform? Therefore, users save time and money. billion by 2026.

Feedback Software 165

Feedback Software Research Software Reporting Tools User Testing 165

The Product Coalition

AUGUST 28, 2023

The Software Development Life Cycle provides a practical framework you can apply to your product and improve your processes. You should be able to define the project scope and goals clearly by outlining the objectives, functionalities, and features of the software. It helps us meet customers’ demands, needs, and expectations.

Feedback Software 148

Feedback Software Reporting Tools Software Developers Software Development 148

Userpilot

JULY 30, 2023

Thanks to the data, teams can gain a better understanding of user needs and make data-driven decisions to improve conversions, retention and deliver experiences that delight customers. Heap enables teams to collect, analyze, and visualize complete data about all aspects of user experience inside the product.

Data Visualization 98

Data Visualization Analytic Tools Software Review Technical Review 98

The Product Coalition

MARCH 30, 2021

The pressure is only increasing due to the influence of the pandemic, as more consumers begin to shift their preference to the comforts of home. With that in mind, software quality comes to the fore. Unfortunately, within the eCommerce field, high-priced data breaches occur frequently due to the influx of pandemic-related web traffic.

Reporting Tools 132

Reporting Tools Technical Review User Testing Software Review 132

Userpilot

MARCH 21, 2023

You can also tailor your walkthroughs and tours to your brand and product offerings without any prior coding knowledge. This helps you pinpoint where users may lose interest or become disengaged. After identifying the issues, you can optimize the user experience and improve the conversion rate. Reviews about UserGuiding.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Software Review 98

The Product Coalition

JUNE 28, 2022

A look into the top protocols based on the Scortik rating and review platform. The global blockchain technology market size was valued at USD 5.92 protocols and technologies. NET, Delphi and Dart to help developers code in the language they are most proficient in. from 2022 to 2030,” says a report by Grand View Research.

Reporting Tools 145

Reporting Tools Research Software Software Review Technical Review 145

Userpilot

MAY 7, 2024

Using no-code tools for product managers allows you to build, iterate, and deploy software products without any coding knowledge. But what is the best tech stack for product management? Let’s review the top five no-code tools tailored for product teams, including their key features and usage in product management.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Software Review 105