Product in Practice: Adopting the Discovery Habits is An Iterative Process
Product Talk
FEBRUARY 28, 2024
I really just love focusing on keeping the customer at the forefront of building great, impactful solutions,” says Kelsey. The team already had a solution in mind, which was to come up with more customer-friendly options than simply canceling, which could include things like having customers pause, ride out their time, or switch plans.
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