Remove solutions increase-engagement
article thumbnail

Product in Practice: Adopting the Discovery Habits is An Iterative Process

Product Talk

I really just love focusing on keeping the customer at the forefront of building great, impactful solutions,” says Kelsey. The team already had a solution in mind, which was to come up with more customer-friendly options than simply canceling, which could include things like having customers pause, ride out their time, or switch plans.

article thumbnail

Product in Practice: Introducing Opportunity Solution Trees at Texthelp

Product Talk

Tali Melchior , Director of Product Management at Texthelp , was first inspired to experiment with opportunity solution trees in a previous role. Then when Tali moved to her current position, she brought her opportunity solution tree knowledge along and adapted it to the new setting. It was a great experience,” says Tali.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Ask Teresa: My Leaders Still Want Roadmaps with Timelines—What Should I Do?

Product Talk

They turned to the CDH community to see how others have engaged in similar conversations and whether they’ve found a happy compromise. A Now Next Later Roadmap like this one allows you to share what’s planned without committing specific solutions to specific dates. It helps to introduce consistency when solutions need to change.

Roadmap 309
article thumbnail

Product Discovery Basics: Everything You Need to Know

Product Talk

Most of these projects are framed in the solution space—they take the form of “build this feature” or “launch this program.”. But because we started with a project in the solution space, we don’t always know what success looks like. The opportunity solution tree provides a clear framework for product discovery. Tweet This.

article thumbnail

Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.

article thumbnail

Built for you: Two-way SMS, a next-generation Inbox, smarter bots, and more

Intercom, Inc.

Connect, engage, and activate with two-way SMS. Increase engagement and encourage action with two-way SMS that connects you to your customers anytime, anywhere. Drive immediate engagement by allowing your customers to take action while you have their full attention. Let’s dive in.

article thumbnail

How Can CRM Marketing Help Predict A Customer’s Needs?

The Product Coalition

You can create personalized journeys for each individual, offering relevant recommendations, timely discounts, and engaging content that speaks directly to their future selves. Customer behavior prediction empowers you to shift from reactive marketing to proactive engagement.