Intercom, Inc.

MAY 25, 2022

This ambition is reflected in the way we design and build the infrastructure that supports the Intercom platform. This is the third post in a series exploring the ways Intercom has scaled key functions to support the needs of enterprise customers. We exclusively build on top of a very small set of core technologies.

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Reporting Tools Customer Experience Data Visualization Software Review 252

eG Innovations

JUNE 28, 2022

In this article, we will cover a case study of one of our higher education customers using eG Enterprise to proactively monitor and troubleshoot their Moodle applications to ensure service availability and performance for their staff and students. Why is Moodle Monitoring Important? What is Moodle?

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eG Innovations

NOVEMBER 9, 2021

In this blog, we describe the different types of AWS’ managed databases and their various features and merits. Relational databases emerged to improve data access and support different types of relationships between stored data and different types of accesses. Evolution of Database Servers.

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eG Innovations

JANUARY 31, 2020

As businesses continue to adopt IT for their core operations and processes, it is more important than ever for IT applications to be reliable and to deliver great performance. Monitoring just the resource usage of applications and infrastructure elements is no longer enough. User Experience is Much More Than Just Response Time.

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The Product Coalition

MARCH 18, 2021

Salesforce is a great example of a SaaS provider that specializes in CRM (Customer Relationship Management). Ease of upgrade: Users of SaaS products don’t need to upgrade the software since the provider manages the upgrades behind the scenes. E.g., you need to look for experience in the industry you target and the technology stack.

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eG Innovations

NOVEMBER 19, 2021

You can deploy and manage your own cluster of EC2 instances for running the containers. Read my article on an EC2 performance monitoring real-world case study to learn more about EC2 instances and how to go about choosing one that’s right for your needs.?. EC2 instances can also be used to deploy containers. AWS Lambda.

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Data Visualization Analytic Tools User Testing Customer Experience 59

eG Innovations

JULY 19, 2022

Top Freeware and Open-source IT Monitoring Tools. There are hundreds of monitoring tools available in the market for enterprises and MSPs to choose from. In this blog, we highlight the top open source IT monitoring tool options and discuss their pros and cons. Prometheus is an open-source data monitoring tool.

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