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What (and what not) to expect from a product mentor?

Mind the Product

Discover how to find the perfect coach for your product leadership journey, ensuring expertise, trust, and alignment with your needs.Learn what to expect from the relationship and maximize its impact with actionable tips for effective engagement. Read more » The post What (and what not) to expect from a product mentor? appeared first on Mind the Product.

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13 SaaS Renewals Best Practices For Driving Business Growth

Userpilot

Mastering SaaS renewals’ best practices can transform a routine administrative task into a strategic opportunity to drive customer success and propel your business toward sustainable growth. In this article, we examine what makes SaaS renewal management so important and explore renewal strategies for preventing customer churn and increasing upsells.

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SUNDAY REWIND: The art of product management with Ken Norton

Mind the Product

This week’s Sunday Rewind is an ask-me anything interview from 2022 with product coach Ken Norton. In it, he answers questions on the importance of soft skills, dealing with imposter syndrome and more besides. Read more » The post SUNDAY REWIND: The art of product management with Ken Norton appeared first on Mind the Product.

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It Comes With the Territory: Ways a Product Manager Can Manage Their Stress

The Product Coalition

Product management is one of those rare disciplines that entails huge fulfillment, but not without the stress and pressure that comes with… Continue reading on Product Coalition »

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From Developer Experience to Product Experience: How a Shared Focus Fuels Product Success

Speaker: Anne Steiner and David Laribee

As a concept, Developer Experience (DX) has gained significant attention in the tech industry. It emphasizes engineers’ efficiency and satisfaction during the product development process. As product managers, we need to understand how a good DX can contribute not only to the well-being of our development teams but also to the broader objectives of product success and customer satisfaction.

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How to build deeper, more robust relationships | Carole Robin (Stanford GSB professor, “Touchy Feely”)

Lenny Rachitsky

Brought to you by: • Eppo —Run reliable, impactful experiments • CommandBar —AI-powered user assistance for modern products and impatient users • The a16z Podcast —Featuring conversations with the founders and technologists shaping our future — Carole Robin spent over 20 years teaching the Stanford Graduate School of Business course Interpersonal Dynamics, affectionately known as “Touchy Feely.” After leaving Stanford, she founded a nonprofit

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Building products with trust and safety in the age of AI

Mind the Product

Anuja More, a Product lead at Meta, draws from her experience developing conversational experiences on WhatsApp, sharing insights on how product managers can build a secure environment for their user community. Read more » The post Building products with trust and safety in the age of AI appeared first on Mind the Product.

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Best Practices for Manufacturers for Agile Product Development

Gocious Blog

Agile product development may have originated in the software world, accelerating the speed at which digital products are developed, tested, launched, and improved, but this doesn't mean that Agile only works for software products. Many manufacturers have adopted agile methods or a hybrid approach for developing complex cyber-physical goods, with Tesla leading the way as an innovative and pioneering company.

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10 SaaS Design Principles to Improve Product Experience

Userpilot

What goes into creating a solid SaaS business model? Your product is the key. Using the right SaaS design principles can help you build a product that offers value to users. That, in turn, can help drive user engagement and product adoption. Let’s take a look at a few helpful SaaS design principles and best practices that’ll help you enhance the product experience.

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Twitter’s former Head of Product opens up: being fired, meeting Elon, changing stagnant culture, building consumer product, more | Kayvon Beykpour

Lenny Rachitsky

Brought to you by: • Enterpret —Transform customer feedback into product growth • OneSchema —Import CSV data 10x faster • Heap —Cross-platform product analytics that convert, engage, and retain customers — Kayvon Beykpour was the longest-serving head of product at Twitter and was GM of Twitter’s consumer division until the platform was acquired by Elon Musk.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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I’m done talking about MVP, let’s talk about real products

UX Planet

I’m done talking about MVP, let's talk about real products The concept of MVP is so ambiguous it leads to confusion in product design conversations. When you hear “MVP,” what comes to mind? If you’re a regular person, you’ll probably think about the Most Valuable Player in some sporting match. However, if you’re reading this, you’re likely thinking about the famous (or infamous?

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Rerun: Your first 90 days in product – Leah Tharin on The Product Experience

Mind the Product

If you’re starting a new role in product at whatever level, it can sometimes be difficult to get started, especially if you’re chucked in the deep end. In this week’s podcast episode, we speak with Leah Tharin, currently the Chief Product and Growth Officer at gotphotocom. She provides some insights on your first 90 days Read more » The post Rerun: Your first 90 days in product – Leah Tharin on The Product Experience appeared first on Mind the Product.

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Camera On: Mixpanel’s Mark Johnson

Mixpanel

This is Camera On, where digital builders call in to show us their workspaces and everything in them that helps keep them inspired and productive. How does Mixpanel’s Principal Designer stay in the zone? It’s some mixture of books on type, a very clicky keyboard, and thoughts of hot chicken. Mark Johnson gives us a virtual tour of his Brooklyn home office, where he keeps a tight ratio of designing new analytics features in Mixpanel to building new Lego trucks at his desk.

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How UX Researchers Can 4X Their Usability Test Response Rates With Userpilot

Userpilot

Usability testing is an invaluable resource for UX researchers…but only if you’re able to recruit participants in the first place. This is a problem that our own UX researcher at Userpilot, Lisa, faced when she tried recruiting participants the traditional way. But when things don’t work out, we are reminded of the importance of eating your own dog food, aka using your own product to solve the problem you set out to address for your customers.

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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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Dear Strategy 142: Practicing Diligent Follow-up

Dear Strategy

On this episode of Dear Strategy, Bob expands upon his 2 golden rules of small business success, starting with Rule #1. Tune in to hear tips on when, how, and why diligent follow-up should be practiced within your business. If you’re interested in strategy training or coaching for your business, please visit us at Strategy Generation Company. The post Dear Strategy 142: Practicing Diligent Follow-up appeared first on Dear Strategy.

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4 plain language formatting tips your readers will love

UX Planet

Slash your walls of text and help readers glide through your content Continue reading on UX Planet »

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The five dysfunctions of a product manager

Mind the Product

Discover strategies to navigate common pitfalls within the domain of digital product management. Read more » The post The five dysfunctions of a product manager appeared first on Mind the Product.

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OpenAI Vision + Function Calling Examples

Crafty CTO

When OpenAI released preview Vision support in GPT-4, it had some major limitations, lacking many of the newest features available in GPT-4 Turbo, including structured output (JSON Mode) and function calling. I had to hack my Recipe Ingestor project, which applies GPT-4 Vision to ingest, structure and enrich legacy recipe images, to run in two passes as a workaround.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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How to Segment Customers for a Better Customer Experience

Userpilot

Wondering how to segment customers to increase their engagement with your SaaS product? If yes, this guide is for you! It covers: What customer segmentation is and its benefits. Different segmentation types. How to create segments. Customer segmentation use cases. Let’s get right to it. TL;DR Customer segmentation is the process of grouping users based on shared properties.

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Riding into the Future with Waymo’s Self-Driving Taxis

freshtrax

The future of transportation is here! On August 10, 2023, California approved an all-day pay-as-you-go self-driving taxi service that has the city of San Francisco buzzing with excitement. This new cab service will be completely driverless! What’s the appeal of this service and the evolution of self-driving technology? Let’s take a closer look at this new technology and its user experience.

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This Simple UX Mistake Can Cost You Over €20 Million— Change it ASAP!

UX Planet

Maybe you are unaware of the use of dark patterns on your website, but this simple mistake has already resulted in many companies being… Continue reading on UX Planet »

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Introvert's Secret Weapon for Commanding a Room (And Turning Conflict into Growth)

People-First Product Leadership

As a product person, we’re constantly finding ourselves in situations where we have to engage the room (virtual, in person), speak under pressure and have difficult conversations. All of these situations are tricky, especially for those of us who are introverts and not naturally the loudest person in the room. It always makes me smile when I recall organizing team events and finding myself standing on a chair or table and calling everyone back from a break.

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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How to Leverage AI in SaaS? (+Best Tools)

Userpilot

Generative AI has changed how tech companies do business. About 73% of U.S. companies use AI in their operations and the number of jobs requiring AI has increased by 450% since 2013. In 2023, over 26% of investments in American startups were directed toward AI-related companies. This includes the SaaS industry too. From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience.

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We’re making it simpler and faster than ever to get started with Mixpanel

Mixpanel

It only takes 20 minutes to get started with Mixpanel. We think that’s important because onboarding a new analytics tool has traditionally been time-consuming, overwhelming, and confusing. We know you don’t really have the time for that, so you won’t find a more “instant” and user-friendly analytics solution than Mixpanel.

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10 Product Marketing Conferences For Marketing Experts In 2024

The Product Manager

Here are the best product marketing conferences of the year for product marketers, featuring both virtual and in-person events on brand positioning, digital strategies, and consumer engagement. The post 10 Product Marketing Conferences For Marketing Experts In 2024 appeared first on The Product Manager.

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7 lessons from trialling Basecamp’s ‘Shape Up’ methodology

Mind the Product

7 lessons learnt from trialling the Shape Up product development methodology Read more » The post 7 lessons from trialling Basecamp’s ‘Shape Up’ methodology appeared first on Mind the Product.

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The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Communication

Speaker: David Bard, Principal at VP Product Coaching

In the fast-paced world of digital innovation, success is often accompanied by a multitude of challenges - like the pitfalls lurking at every turn, threatening to derail the most promising projects. But fret not, this webinar is your key to effective product development! Join us for an enlightening session to empower you to lead your team to greater heights.

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Product Management for Higher Education

ProductPlan

The product management function in higher education is in a unique spot in its industry. At first glance, higher education may not seem like an industry that needs a product team filled with product managers. However, universities and colleges are the perfect places to employ product management principles. Consider it more deeply: educational institutions provide many products and services.

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6 SaaS Demo Best Practices to Run Successful Demo

Userpilot

Demos are crucial for your sales process success, which is why you need to learn SaaS demo best practices to create beneficial content. Think about it – would you ever buy a car without taking it out for a test drive first? Of course not! Similarly, you can't expect potential customers to come on board without a well-designed software demo first.

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CX Optimization Webseries APAC: Episode #2 – A/B Testing Strategies for Revenue Optimization

AB Tasty

Personalization is a hypothesis that needs to be tested Ben Combe, Data Director, Optimization & Personalization APAC at MediaMonks Hosted by Julia Simon, VP APAC at AB Tasty Featuring Ben Combe, Data Director, Optimization & Personalization APAC at MediaMonks Conversion Rate Optimization (CRO) is a user-centric approach that emphasizes long-term benefits over just leading customers to click on certain elements or CTAs.