Usersnap

SEPTEMBER 27, 2022

Over the last few years, developers got some superpowers. Or at least, technologies such as open source bug tracking enabled developers to do amazing things. That, combined with understanding user and customer feedback , has made devs more important than ever within a business. And that’s incredible. Communication.

Reporting Tools 19

Reporting Tools Feedback Software Analytic Tools Data Visualization 19

Amplitude

DECEMBER 7, 2020

According to the 2020 State of Agile Report , 95% of organizations say they’ve adopted Agile development methodologies within their team. It’s one of the most widely used and trusted frameworks for the modern technology company. Product and development teams needed a way to keep up.

Agile 121

Agile Reporting Tools User Testing Analytic Tools 121

Product Innovation Educators

NOVEMBER 1, 2021

Helping us is someone who’s been prioritizing customer feedback professionally since 2001. Savio, a company that simplifies collecting, organizing, and acting on customer feedback. He is a serial entrepreneur and previously a product manager and software developer.

Feedback Software 62

Feedback Software User Testing Customer Feedback Data Visualization 62

Tyner Blain

MAY 24, 2017

Being outcome driven, is one element you must retain – or even elevate in importance, or you fundamentally break the system of delivery. Think of a couple dozen teams (a couple hundred people) working to deliver across a couple hundred systems, for a multi-billion dollar organization. Getting Faster at Building the Wrong Thing.

Agile 150

Agile Feedback Software Weak Development Team User Testing 150

Modus Create

JANUARY 12, 2021

The speed at which the economic landscape shifts has been increasing since the industrial revolution and the emergence of consumer technology. From the point of view of technology, manufacturing, and/or the ability to deliver a service, what is possible? How can we be more profitable?

User Testing 59

User Testing Customer Experience Technical Review Customer Feedback 59

Mind the Product

MARCH 7, 2017

Or “ How to Manage Software Development in Teams who Think Nothing Like you “ Product management has two diversity problems. Consider a Thai software engineer who got offended by a Russian-American engineer’s comment on his pull request and then refused to work with him ever again.

Weak Development Team 138

Weak Development Team Product Management Product Manager Management 138

The Product Coalition

MAY 15, 2019

Scrum and the agile manifesto were created in a time where we used to still package and ship software physically. Scrum came about even earlier than the agile manifesto almost a whole decade to be exact (although you can traces origins earlier back to 1986 with the article The New New Product Development Game ). Enter agile.

Product Management 92

Product Management Product Manager User Testing Product Research 92

BrainMates

MARCH 6, 2018

Some of you may not have been born when I first picked up software product management. What are the important things that flow from the product management group to development? And by development I mean everybody who does real work: designers, DevOps, tech writers, development teams, whatever. What are they looking for?

User Testing 75

User Testing Feedback Software Product Management Product Manager 75

The Product Coalition

APRIL 6, 2020

Google, still just a scale-up in 2001, managed to come out stronger from the dot com bust and made a successful IPO in 2004. They develop new business opportunities by making significantly greater investments than their rivals do in R&D and marketing, and they invest in assets such as plants and machinery.” The GIST Framework ?—?Goals,

Customer Experience 78

Customer Experience Development Team Review Systems Review Workshop 78

Intercom, Inc.

AUGUST 13, 2019

Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done. Tools are part of who we are. We all have a very fundamental relationship with the tools we use. We all have a very fundamental relationship with the tools we use.

Reporting Tools 223

Reporting Tools Research Software Feedback Software Weak Development Team 223

Intercom, Inc.

AUGUST 18, 2021

“First developed in 2001 by Fred Reichheld, NPS quickly became a key metric in all sorts of industries, an agreed measure of customer loyalty” First developed in 2001 by management consultant Fred Reichheld, NPS quickly became a key metric in all sorts of industries, an agreed measure of customer loyalty.

Product Research 232

Product Research Data Visualization Customer Feedback User Testing 232

eG Innovations

MARCH 5, 2021

I have spent 18+ years in the software industry playing various roles: from a developer to an architect to a product manager. My expertise is primarily on Microsoft Windows technologies. I joined eG Innovations in 2001 when the company was an infant. I helped architect the company’s Universal Monitor technology at first.

Feedback Software 105

Feedback Software Reporting Tools Customer Experience Technical Review 105

ProductPlan

DECEMBER 6, 2022

In all cases, product managers drive the development of products and are ultimately responsible for the success of those products. The day-to-day work and skillset required of those managing a consumer packaged goods product sold in grocery stores are vastly different from those required to manage an aircraft engine or social media app.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Artificial Inteligence 52

The Product Coalition

FEBRUARY 12, 2019

Well, for those who are unsure about what Agile Product Development means, this post will refresh their memory first. Indeed, it has been a while since Agile was first popularized by a manifesto from product developers. The true question is: is Agile product development right for your team? Software products are no different.

Agile 61

Agile User Testing Development Analytic Tools 61

The Product Coalition

SEPTEMBER 11, 2019

The alternative is of course evidence-driven product development. It’s a core principle of Lean Startup, Design Thinking, and other modern product development methods, and the default mode of operation for many successful tech companies today. what real users think of these solutions. Last tickets available!

Customer Experience 74

Customer Experience Product Research User Testing Data Visualization 74

Intercom, Inc.

FEBRUARY 15, 2018

When it comes to designing digital systems, there is always a risk of forgetting there will be humans involved and, as a result, making things more robotic than realistic. Here are five quick takeaways: Conversational design as a concept is about looking at human conversation as a model for all interactions with digital systems.

Research Software 198

Research Software Feedback Software Weak Development Team User Testing 198

UX Planet

FEBRUARY 26, 2024

In reality, none of the reasons that promote this practice have any scientific basis, in the sense that no one has ever bothered to conduct a study to determine whether speculative work is a valid system for evaluating a candidate. That is perhaps more of an American, German and some Northern European countries reality.

Research Software 78

Research Software Feedback Software User Testing Data Visualization 78

eG Innovations

JUNE 18, 2021

Having a great business analytics tool may not be worth much if you cannot assure the performance of the underlying IT ecosystems. An embedded analytics solution provides relevant information and analytical tools designed for the task at hand, which allows users to work more efficiently. Customer Satisfaction.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Feedback Software 59

Dear Strategy

OCTOBER 23, 2018

And, as it turns out, I already answered that part of the question back in Episode 44 , so I definitely recommend that you refer back to that blog post, or listen to the current podcast episode to learn about some techniques that will help you gather feedback from your customers and turn that feedback into something that you can act upon.

User Testing 49

User Testing Customer Feedback Strategy Feedback Software 49

eG Innovations

MAY 21, 2021

Since eG Innovations was founded in the summer of 2001, a colleague recently asked me about our 20 th Anniversary, which we celebrate this year. The patented analytics embedded in the eG monitor have a proven ability to isolate complex performance problems across heterogeneous, multi-vendor IT ecosystems amid a changing technology landscape.

Artificial Inteligence 52

Artificial Inteligence Embedded Analytics Analytic Tools Customer Experience 52

Centercode

OCTOBER 22, 2019

Our Centercode Program Managers work closely alongside our customers to manage the ins and outs of Customer Validation, from communicating directly with testers to spinning feedback into recommendations. I mostly listen to heavy metal, but I’ve been on a huge Tool kick the past few months. I miss my Lite Brite. Classic WoW.

Reporting Tools 58

Reporting Tools Product Research Data Visualization User Testing 58

Product Talk

FEBRUARY 8, 2017

Instead, product teams are experimenting their way to viable solutions. We are putting our customers first, taking the time to discover unmet needs, and developing solutions that address those needs. Putting Discovery Practices Into Context: The Opportunity Solution Tree [21:32]. OKRs and Design Sprints [12:12].

Product Research 100

Product Research Research Software User Testing Reporting Tools 100

Business of Software Conference

DECEMBER 11, 2019

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? from Business of Software Conference. So I’m going to create a whole presentation about cakes and agile and explain to people how you can figure out what types of systems might work for your company.

Agile 61

Agile Weak Development Team Feedback Software Reporting Tools 61