Intercom, Inc.
AUGUST 13, 2019
In a recent talk at UX London , I discussed some lessons learned while growing the design team at Intercom, reflecting on the technology industry’s obsession with tools, and pointed out how our sense of tools as objects or apps blinds us to the reality that the processes we adopt and develop are also, in effect, tools.
Gainsight
OCTOBER 19, 2018
While some may think of Terminator, HAL from Odyssey 2001, or Data on Star Trek, the products of data science have very realistic uses and are deeply embedded in our everyday lives. developer acumen to deliver them. But, this can be challenging if your company lacks strong internal alignment across teams. Business Acumen.
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Intercom, Inc.
FEBRUARY 15, 2018
With so many moving parts in the creation process, from visual design to content or front-end development, what’s the one universal model all of these can apply to ensure the interaction in the end is more human and humane than machine-like? I know the workshops at Mule Design have taken off. Conversation is the original interface.
Atlassian
FEBRUARY 28, 2022
Creating a strong, cohesive team takes intention and planning. Researchers have been studying team dynamics for decades. There’s a significant body of knowledge about which organizational structures provide the best results given the circumstances, goals, and personalities involved in a team. 5-second summary.
Product Management University
MARCH 5, 2024
In other words, the agile development process is redefining what we call product management. Go Upstream One of the biggest culprits of poor agile execution is the lack of clear value targets that start with product planning and ripple their way into UX design and development. Here are a few pointers.
The Product Coalition
SEPTEMBER 11, 2019
3) Most companies use weak heuristics, opinions and archaic decision processes to place bets on a handful of unproven ideas. The alternative is of course evidence-driven product development. In product management circles the term “Product Discovery” has become most synonymous with evidence-driven product development.
The Product Coalition
MAY 15, 2019
Scrum came about even earlier than the agile manifesto almost a whole decade to be exact (although you can traces origins earlier back to 1986 with the article The New New Product Development Game ). In fact they decided to broaden the scope of the role by bringing it closer to the team and customers?—?this
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