UX Studio

APRIL 6, 2023

We accomplish this by putting UX research to use, which leads to enhanced, user-centric design. With this approach, we were able to increase the booking rate on France’s leading travel app, Liligo , by 200%. We’ll be in touch with you to discuss your challenges further, and to come up with a custom solution for you!

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The Product Coalition

AUGUST 17, 2022

Transcending, rather than confronting, makes you more successful at collaboratively creating solutions across silos. Here are a few other ways research tells us you can help your team gain a super identity, so that it can reach higher performance: Encourage the team to take risks Don’t force social cohesion?—?a

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ProductPlan

MARCH 23, 2023

Both types of strategies require research into your market, your customers, and your competitors. Proactive product strategies typically lead to products that provide new solutions to an existing problem or solve a problem for which there previously wasn’t a suitable solution. Not necessarily.

Product Strategy 59

Product Strategy User Testing Feedback Software Strategy 59

DISQO

SEPTEMBER 24, 2019

Every week, we shine a spotlight on a founder, designer, researcher or leader in product who is building something that will shape our future. Richard MacManus is a writer and consultant working at the intersection of technology and the cultural industries. I ran ReadWriteWeb from 2003 until I sold it at the end of 2011.

Analytic Tools 40

Analytic Tools Research Software Feedback Software Technology 40

DISQO

SEPTEMBER 24, 2019

Every week, we shine a spotlight on a founder, designer, researcher or leader in product who is building something that will shape our future. Richard MacManus is a writer and consultant working at the intersection of technology and the cultural industries. I ran ReadWriteWeb from 2003 until I sold it at the end of 2011.

Analytic Tools 40

Analytic Tools Research Software Feedback Software Technology 40

Mind the Product

APRIL 11, 2017

She works with companies of all sizes on integrating user research, experimentation, and the right analytics into the product development process resulting in better product decisions. At Adobe, she led Product Management for all of the Design, Web, and Interactive tools including Dreamweaver, Flash, Indesign, and Illustrator.

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Research Software Analytic Tools User Testing Product Research 70

The Product Coalition

FEBRUARY 5, 2019

In fact, sometimes it seems that the latest, most popular solution; suddenly grows old. In particular, he is interested in successful launch strategies and growth hacking visibility across the key marketing platforms. Now, he is VP of Product at Robinhood , a fintech app, and is on the board of various other companies.

Research Software 61

Research Software Analytic Tools User Testing Data Visualization 61

Intercom, Inc.

SEPTEMBER 12, 2019

Maybe not the platform, because it used to go down all the time. ” It wasn’t until post-Myspace that I had the opportunity to spread my wings, and I started migrating more into the world of UX at that time: design research and user research. It was really something. Gerry: It was a revolution. Gerry: Well, no.

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Research Software Data Visualization User Testing Customer Experience 112

Mind the Product

OCTOBER 8, 2019

On World Product Day 2019 Liam Casey from ski-school platform flaik delivered a talk called “Design Led or Designer Led” to ProductTank Brisbane. A company looking to innovate in new areas may want to have strong design and customer research processes. Design Won’t Save Your Business.

Research Software 91

Research Software Feedback Software User Testing Leadership 91

bpma ProductHub

APRIL 30, 2017

Pouring over the latest neuroscience research and high performance coaching in her latest book “Kickass Confidence: Own Your Brain. She summarized her frameworks through her first book, “Software Product Management Essentials”, first out in 2003. Alyssa Dver is here to deliver some insights in how to achieve that confidence.

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bpma ProductHub

JANUARY 3, 2017

Product Management was still figuring out if it’s a necessary discipline in software companies. Pouring over the latest neuroscience research and high performance coaching in her latest book “Kickass Confidence: Own Your Brain. Up Your Game,” she walks through real-life examples and tips to think more confidently.

Product Management 105

Product Management Product Manager Management Management 105

Mind the Product

MARCH 7, 2017

Or “ How to Manage Software Development in Teams who Think Nothing Like you “ Product management has two diversity problems. Consider a Thai software engineer who got offended by a Russian-American engineer’s comment on his pull request and then refused to work with him ever again. Tools and resources.

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Weak Development Team Product Management Product Manager Management 134

Userpilot

DECEMBER 15, 2022

The best tools to use to track NPS are Userpilot and SatisMeter. Userpilot is a more well-rounded option, where you can build and send surveys, and then create in-app product experiences based on the results. He wanted to devise a quick way to measure customer loyalty and satisfaction without conducting extensive research.

Feedback Software 90

Feedback Software Analytic Tools Research Software Data Visualization 90

The Product Coalition

APRIL 10, 2018

Shown below, the main responsibilities of the PM include: product strategy, roadmapping & release management, product requirements management, and market/product research. Gallup polls since 2003 have consistently shown that dissatisfaction at work runs from 70–90% when polled in Western Europe and North America.

Reporting Tools 60

Reporting Tools Technical Review Systems Review Leadership 60

The Product Coalition

JULY 17, 2018

to find this year’s top app development agencies. After reading a bunch of content from other app development professionals, journalists, tech bloggers and the like, we realized that there are many good companies out there, and that everyone has a different favorite. So we decided to curate a list of the best of the best?

Research Software 60

Research Software Weak Development Team Development CTO Coach 60

Userpilot

JANUARY 22, 2020

As more and more SaaS companies attempt to increase customer loyalty, more and more ways of measuring it are developed. We’ve put together this complete guide so that SaaS teams can learn everything they need to know about NPS. Net Promoter Score, often abbreviated to NPS, was first devised in 2003. How to measure NPS.

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Analytic Tools Feedback Software Research Software Data Visualization 117

Userpilot

OCTOBER 10, 2022

If you’ve been in the SaaS space for a bit, you must have heard about Product NPS, but what exactly is it? We’re also looking at alternative metrics and tools you can use to collect NPS data effectively. Fred Reichheld developed NPS in 2003 to quickly measure customer sentiment. Without much ado, let’s dive in!

User Testing 85

User Testing Feedback Software Onboarding KPIs Analytic Tools 85

Imaginary Cloud - Design

NOVEMBER 25, 2021

Webflow and WordPress are two of the most powerful Website Builders and Content Management Systems today. Building a website takes time and careful planning, and choosing the best tools can be a challenge. It's a free, open-source platform that everyone can download and use with a vast community of developers and users.

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Research Software Embedded Analytics User Testing Customer Experience 81

The Product Coalition

OCTOBER 4, 2022

It starts from understanding who your customers are, what are the pain points of the customers, coming up with solutions to resolve those pain points, and finally implementing those solutions. If yes, this article will help you to come up with a solution. And the solution is called “The Shape up Method”.

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Alchemer Mobile

AUGUST 27, 2020

Introduced in the Harvard Business Review in 2003, NPS is still appealing because it provides one consistent scale to measure customer sentiment over time. People often prescribe what they think they want, but there’s often a better solution that actually solves the underlying problem. Go beyond NPS as a core KPI.

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User Testing Product Research Feedback Software Data Visualization 246

ProductBoard

JUNE 6, 2017

The birth of ethnographic user research George Gallup, a PhD in applied psychology from the University of Iowa, sought to answer this question. This sounds exactly like something Clayton Christensen could have said in Innovator’s Solution (2003). This wasn’t because research subjects intended to lie.

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Mind the Product

DECEMBER 2, 2016

They’re confusing to use, painstakingly slow, less secure than the alternatives, and aren’t even the best solution for consumers.” The companies’ solution had been decided behind closed doors, but if they had been listening to their customers, they would have realized that the 10 second processing time was a deal breaker.

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User Testing Customer Feedback Customer Experience Feedback Software 70

Gainsight

NOVEMBER 8, 2018

Your product is well-loved but duplicative of other entrenched (and possibly cheaper) tools. That’s according to research from ProfitWell, which you can see here. appeared first on Customer Success Software | Gainsight. The client has a great experience, but isn’t achieving their desired outcomes.

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Data Visualization Product Research Research Software Customer Experience 63

Sachin Rekhi

JUNE 18, 2015

Net Promoter Score (NPS) is a measure of your customer's loyalty, devised by Fred Reichheld at Bain & Company in 2003. Keep in mind though that these results are biased since you are sampling your own customers for these benchmarks instead of a random cross-section of potential customers, including those who have chosen competitive solutions.

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Product Research Customer Experience User Testing KPI 107

The Product Coalition

JANUARY 28, 2019

I had no idea that it would take off like it did,” Plath told USA Today in 2003. They also needed a tool to take apart and reassemble their rifles, which was one of the drills they had to perform. He was a new product developer researcher. In 1953, an undergraduate student called Art Fry took a job at global science company 3M.

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Seminar Travel Airlines User Testing 81

Usersnap

FEBRUARY 20, 2020

Do you keep hearing about Net Promoter Score (NPS) being a great tool for improving customer satisfaction, boosting customer lifetime value, and generating more revenue? There are plenty of advantages associated with using the NPS system to measure customer loyalty and satisfaction. The advantages of NPS.

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