The Product Coalition
OCTOBER 9, 2023
Berlyne As product managers, we have all enthusiastically dived into customer feedback, hoping to find insights that will take our product game to the next level. More often than not, the feedback is insufficient or contradictory. Unexpressed needs Then there are user needs that users are aware of but do not express.
Intercom, Inc.
JULY 28, 2022
Those line charts showing fast-rising user acquisition or explosive ARR have been synonymous with the industry over the past decade. By the time he left to join Google Cloud as EMEA VP of Operations and Customer Growth, Salesforce had around 17 billion dollars in revenue and almost 50,000 employees.
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The Product Coalition
FEBRUARY 1, 2022
Pivoting done well means the team doesn’t lose direction and can build on the insights for new product development. A product or feature might have been successful at the time of release, but technical capabilities improve and user expectations evolve. Odeo was a small podcasting startup in 2005. and let it go.
Product Innovation Educators
FEBRUARY 22, 2021
Insights, Stories, and Secrets from Inside Amazon. And, they are here to share their insights with us. . 7:47] How did you see customer obsession encouraged at Amazon? Remarkably, Jeff Bezos and Amazon figured out how to create reinforcing processes to make customer obsession part of people’s jobs.
UX Studio: Product Management
DECEMBER 7, 2022
Award-winning UX design agency, helping businesses to create impactful platforms and seamless user experiences for all industries. UX studio is a UX design firm specializing in user experience research, founded by Dávid Pásztor in 2013. NN/g is well-known for its user-centered approach with 25 years of experience behind them.
UserVoice
JULY 28, 2017
Ben Horowitz touched passively on “micro-managing” in Good Product Manager/Bad Product Manager , reminding us that Product Managers should be more vision-focused than execution-focused : “Good product managers crisply define the target, the “what” (as opposed to the how) and manage the delivery of the “what.”
ProductPlan
JUNE 15, 2021
Unfortunately, in 2005, women only earned about one in five CS degrees in the US, which continues today. Gender diversity is linked to greater profitability and better customer experiences. 5x more likely to provide excellent customer service. It also helps companies attract and retain talented people. .
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