Mind the Product

OCTOBER 28, 2016

The lesson here for Cross is that every development in the Facebook photos product can be linked to that moment in 2005 when the team saw how people were using the photos: “Instead of trying to change people’s behaviour, they codified it.”. Within a few years Facebook had more photos than the other top 10 photo services combined.

Construction 154

Construction Messaging Framework Customer Experience 154

Mixpanel

OCTOBER 20, 2020

In 2005, fresh off of an IPO the previous year, Google analyzed how it could invest its war chest in a forward-looking manner. The world of engagement and messaging is powerful, but can admittedly be daunting for the uninitiated. Whatever you choose, be sure to approach collection with intentionality.

Analytic Tools 91

Analytic Tools Data Visualization Onboarding KPIs User Testing 91

Mind the Product

MARCH 5, 2020

And beyond the lock screen, for instance, in WhatsApp, you can rely on the smart notifications response function to reply to an incoming message without launching the app. For instance, in an airline app, notification about “Your Flight AA001 is now boarding at Gate B99” can be all information a user needs. Web is for big Audiences.

Research Software 120

Research Software Reporting Tools Development Data Visualization 120

Andrew Chen

NOVEMBER 26, 2018

From “Unbundling Craiglist” to “Uber for X” – we lay it all out in a single framework. Angie’s List, a home services site founded in 2005, carves off Craigslist’s household services category. Hope you enjoy our thinking! -A]. Goods versus Services – why a breakthrough is coming.

Startups 111

Startups Technical Review Customer Experience Software Review 111

Mixpanel

FEBRUARY 23, 2021

Every business is unique, and metrics frameworks apply differently 5. There’s a reason, after all, that Y Combinator chose the slogan “make something people want” shortly after they were founded in 2005. Every business is unique, and metrics frameworks apply differently. Nothing matters more than retention 2.

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130

Andrew Chen

MAY 28, 2019

You can follow and message Li on Twitter if you have thoughts about the piece. No wonder the consumer investment team ended up digging into this trend by doing a market map report — the analysis led by Li Jin and including work from myself, Connie Chan, and others. It was originally published on a16z.com.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93