Usersnap

FEBRUARY 6, 2020

As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. Marketing, customer support, and product managers can check out these CX resources to stay ahead of the curve: Awesome reads to help you improve customer experience. Don’t Make Me Think.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

The Product Coalition

OCTOBER 9, 2023

If somebody had been asked to do research about the year 1800 into how transportation could be improved, what would he have done? Berlyne As product managers, we have all enthusiastically dived into customer feedback, hoping to find insights that will take our product game to the next level.

User Testing 109

User Testing Data Visualization Customer Feedback Customer Experience 109

Mind the Product

MAY 8, 2020

In this MTP Engage Manchester talk, Thor Mitchell, a product management coach and former CPO of Crowdcube, explains the importance of humility for product managers. To be a great product manager, recognise what you know what you have yet to learn. What Makes a Great Product Manager Great?

Customer Experience 147

Customer Experience User Testing Research Software Product Research 147

Mind the Product

MAY 12, 2020

What is enterprise software? Software used to satisfy the needs of an organization via its individual users. In this ProductTank San Francisco talk, Ciara Peter, then Senior Director of Product at Box breaks down the enterprise growth funnel and explains how we can provide the best experiences for our customers.

User Testing 108

User Testing Enterprise Customer Experience Product Research 108

Product Innovation Educators

FEBRUARY 22, 2021

How product managers can work backwards to amazing products. In a few weeks, the name of this podcast will be changing to Product Masters Now. To be a better product manager, it is worthwhile to examine organizations known for their product management capabilities. Amazon is such a company.

Customer Feedback 82

Customer Feedback User Testing Customer Experience Product Management 82

The Product Coalition

DECEMBER 8, 2020

A view into Ikea’s integrated activity system. Mostly according to Porter, 1996 Ikea is a prime example where activities throughout the company, like product development, supply chain, packaging, and marketing, are tightly integrated. The whole becomes bigger that the sum of its parts, and consequently harder to copy.

Analytic Tools 102

Analytic Tools Research Software Customer Experience Systems Review 102

ProductPlan

JUNE 15, 2021

In the 2021 State of Product Management Report , our annual collection of data designed to bring to life the trends driving product management, we found gender diversity, or lack thereof, a prime opportunity for product management teams to create more intentional inclusivity. . 7% more for 0-2 years.

Data Visualization 98

Data Visualization Reporting Tools Product Research Customer Experience 98

Userpilot

SEPTEMBER 20, 2022

Would you like to know how a product manager can use it to deliver products that customers love? The customer development framework helps teams validate product ideas and build products that solve customers’ problems. This is to ensure that the product can be profitable in the long run. How is it done?

User Testing 98

User Testing Product Research Customer Experience Customer Feedback 98

Mind the Product

MARCH 5, 2020

People spend over two hours a day browsing the web using conventional app interfaces, and despite the rise of mobile and mobile-first design, desktop audiences are still significant. So, which platform should you adopt for a new digital service, mobile app or the web? You can spend your marketing budget to drive app downloads.

Research Software 120

Research Software Reporting Tools Development Data Visualization 120

Product Talk

DECEMBER 15, 2021

For this post, I spoke with the following people: Abdeljalil (Abdel) Karam, Product Manager. Abdel started a new role as a product manager at a company that makes maps for autonomous vehicles on December 1. Andrew Skotzko, Product Director. Paolo Appley, Senior Product Manager at User Interviews.

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Product Research Customer Experience Research Software Reporting Tools 191

Business of Software Conference

MARCH 24, 2021

Jason Fried is co-founder of Basecamp, a private company based in Chicago that builds the best web tools possible with the least number of features necessary. We’re best known for our product Basecamp which is a project management and collaboration tool We just launched a new thing called Hey recently which is a brand new email service.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Mixpanel

FEBRUARY 23, 2021

It’s been a long-held notion in startup circles that lack of product-market fit will doom even the scrappiest of teams to fail. There’s a reason, after all, that Y Combinator chose the slogan “make something people want” shortly after they were founded in 2005. Product Manager at Viber, Idan Dadon , when we spoke to him.

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130