Remove 2006 Remove Customer Feedback Remove Feedback Software
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7 Product Analytics Mistakes You’re Making (+Solutions)

Userpilot

In 2006, British mathematician Clive Humby made the infamous statement: Data is the new oil. If you aim to improve user activation , focus on time to value, feature adoption rates, and the completion of key activation events. Maybe you aim for 10% of users to adopt a feature within three months and realize its too ambitious.

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Let’s Talk About Faster Horses

The Product Coalition

There’s no way to succeed without talking to customers. Photo by Martin Damboldt Whenever I tell product people that they must talk to customers, someone brings up the famous Henry Ford quote about faster horses: “ If I had asked people what they wanted, they would have said faster horses.” But wait, it doesn’t stop there!

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Alchemer Named to Inc.’s 2025 Best Workplaces List 

Alchemer Mobile

June 17, 2025 – Alchemer, a global leader in customer experience and feedback technology, is proud to announce it has been named to Inc.’s Alchemer empowers customer-obsessed teams to move from asking to action with software that scales from a one-time survey to sophisticated feedback programs.

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Alchemer Acquires Apptentive, Market-Leading Mobile Feedback Platform

Alchemer Mobile

Acquisition expands Alchemer’s ability to help brands close the loop with their customers. January 4, 2023 – Alchemer – a global leader in experience management and enterprise feedback technology – announced today the acquisition of Apptentive, the industry leader in mobile feedback technology. LOUISVILLE, Colo.

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Technology Transformation – Adobe Lightroom

The Product Bistro

Primarily a software related issue (although there are architecture transitions in hardware that are thorny too), the point when an old architecture is holding you back, and market forces are driving the discussion in your market space, a clean rewrite is what is required. But, time marches on, technology and demographics change.

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Building What Customers Need: The Ultimate Recipe

The Product Coalition

Why do products fail, and what can the teams do to build products that customers need? A few days back, I was chatting with a product manager at one of the biggest software companies of our time. And these have helped his team to understand what to build and, more importantly, what not to build for the customers.

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HubSpot’s Michael Redbord on staying in touch with your customers as you scale

Intercom, Inc.

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. Speak the customer’s language.