Intercom, Inc.

JULY 11, 2019

We coined the term way back in 2006 when we founded the company, and a lot of our story, historically speaking, has been around marketing. That team, to me, has gotten a lot more interesting over the last three or four years because of that explosion of automation technology. That was really the beginning of our story.

Customer Experience 188

Customer Experience User Testing Customer Feedback Research Software 188

Intercom, Inc.

FEBRUARY 7, 2019

Three major changes in the past decade have changed the tech landscape: the evolution and maturity of the web browser, the use of SaaS tools in the workplace, and the opening up of APIs to the broader public. And they would name a bunch of software, but they’d use Docs and Sheets to do just about everything.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

eG Innovations

NOVEMBER 30, 2021

To help achieve that, we can use HDX Optimization for Teams, jointly developed by both Citrix and Microsoft, to offload media processing to the endpoint itself. Less HDX traffic will be consumed due to the way traffic is shaped with the optimized approach. Endpoint software requirements. Citrix VDA software requirements.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Software Review 52

ProductPlan

SEPTEMBER 8, 2021

Open 24 hours a day, the site was user-friendly, encouraging browsers to post their own reviews of books and offering discounts, personalized recommendations, and searches for out-of-print books.”. Amazon is a multinational technology company known worldwide as a mega e-commerce marketplace. Britannica.com ).

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

UX Studio: Product Management

JULY 29, 2020

In most cases, however, we are only expected to deliver proven and tested design assets to developers in the form of a design system and sophisticated user flows. The three main contexts we have to listen to are: users, business -and technology, and everything in between. . Unfortunately, usually that is not the case. .

Leadership 56

Leadership Research Software Development Team Review Product Research 56

Intercom, Inc.

OCTOBER 29, 2020

And so I worked with a whole bunch of companies in technology and financial services, consumer goods, helping them on things like growth strategy, developing new products, M&A. Stanford was actually the only business school that I applied to because I specifically wanted to move out to the Bay Area and move into tech full-time.

Feedback Software 209

Feedback Software Research Software Reporting Tools User Testing 209

PMLesson's Ace the PM Interview

JUNE 8, 2020

It is usually up to the product manager to develop this strategy for their product, because they know the most about the opportunities and threats that are present for their particular market. Alternatives could be non-smart phones (think Nokia), or some new wearable technology that is built into watches, clothing, or something else.

Research Software 80

Research Software Strategy Product Strategy User Testing 80

Business of Software Conference

MARCH 24, 2021

And then you just lose track of who’s doing what and what’s due when and you don’t know where the feedback is. And so every product is three products, you multiply five times three got 15 code bases to deal with and it’s like quickly, you can’t do it as a small company. And it was a mess. That worked well.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Pragmatic Marketing

JANUARY 29, 2009

Scrum, an Agile process framework, is one of the most highly-regarded ways of managing development projects faster, with better outcomes. It has gained an enormous traction in the software world, and is used by a large number of major organizations in the industry. Scrum – the DNA. The Scrum Master. That’s some claim.

Reporting Tools 70

Reporting Tools Data Visualization Analytic Tools Technical Review 70

The Product Coalition

NOVEMBER 26, 2022

This brings us to an important question that every product manager and the associated tech teams ask themselves every time they dip their feet in the river of building digital products. A few days back, I was chatting with a product manager at one of the biggest software companies of our time.

User Testing 101

User Testing Customer Experience Customer Feedback Feedback Software 101