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How Veeam Grew its Online Community to the Company’s Top Strength According to Gartner

Gainsight

Veeam, a modern data protection solution founded in 2005, is proof that both the immediate and ongoing benefits of peer-to-peer community engagement are critical for today’s organizations. Create Communities Specific to Members’ Strengths Veeam’s community started much like all communities in 2006—organically across multiple platforms.

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Telerik Retiring: Alternatives and Next Steps for Software Usage Analytics Customers

Revulytics

The Telerik Platform is retiring on May 10, 2018 (“retiring products that have served their purpose”). This leaves users of Telerik Analytics (formerly EQATEC Analytics) in a bit of a jam as they seek an alternative software usage analytics platform. Platform Support and Easy Integration You Need.

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Getting conversational: HubSpot’s CEO on a new species of disruptor

Intercom, Inc.

Old communication tools, like email and forms, simply don’t match the ways modern customers want to talk, connect, and receive help. At the time, the advent of modern technology, like caller ID, spam protection software, and ad blockers, offered a way to finally dodge brands’ non-relenting bids for attention.

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How Merging Purpose With Profit Redefines Product Roadmaps And Product Success

The Product Coalition

So we got to talking about a software product we had collaborated on in the past. Founded in 2006 with a unique social mission: for every pair of shoes sold, they would donate a pair to a child in need, an initiative they called “One for One.” Let’s look first at Expensify, a business software company. And I swear it’s not.

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5 Machine Learning Lessons for Product Managers

Mind the Product

According to Crunchbase, in 2018 there were 5,000 startups relying on machine learning for their main and ancillary applications, products, and services. trillion to global GDP, “making it the biggest commercial opportunity in today’s fast changing economy”, according to a recent report by PwC. Lesson 4: Find Counter Metrics.

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Coda’s Shishir Mehrotra on rethinking docs from scratch

Intercom, Inc.

How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? Coda’s purpose: prove that docs can be as powerful as apps – and provide an elegant solution to the problems of 2020, not 1980. Google uses a system for goal-setting called OKRs.

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How to forge partnerships: This backstory of Facebook and Microsoft partnership will help you get deeper perspective

NextBigWhat

A few days after I joined as head of biz dev at Facebook in 2006, MySpace announced a partnership w/Google worth $1B. They were starting to believe ads could be an existential threat to their software business, and they understood that scale mattered in building an ads platform. Microsoft did move fast. Partnerships are hard.