2006 Differentiation Reporting Tools Strategy 
The Product Coalition
DECEMBER 11, 2023
So we got to talking about a software product we had collaborated on in the past. Founded in 2006 with a unique social mission: for every pair of shoes sold, they would donate a pair to a child in need, an initiative they called “One for One.” Let’s look first at Expensify, a business software company. And I swear it’s not.
Intercom, Inc.
SEPTEMBER 22, 2020
Old communication tools, like email and forms, simply don’t match the ways modern customers want to talk, connect, and receive help. At the time, the advent of modern technology, like caller ID, spam protection software, and ad blockers, offered a way to finally dodge brands’ non-relenting bids for attention.
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Product Management Unpacked
AUGUST 8, 2018
Finally, the product management software organization Pendo in their State of Leadership report states that 44.7% of product managers report to the CMO (the most), while 6.7% report to ‘Product’ (the least). Together they decide when, based on resources, strategy, etc. Let’s first start with some background.
Intercom, Inc.
OCTOBER 29, 2020
In this very special episode of Inside Intercom, I sat down with Des, our co-founder and Chief Strategy Officer, for a wide-ranging conversation about our respective journeys so far, our thoughts on Intercom through the years, and what the future holds. Short on time? Here are a few quick takeaways: Focus on your customers.
BrainMates
OCTOBER 10, 2019
One common ‘solution’ is for a single person to perform multiple roles. The first challenge in differentiating the role of Project Manager or a Product Manager is that (as well as having the same initials) they sound a lot alike. PROJECT : A project is a temporary endeavour undertaken to create a unique product, service, or result [1].
Product Talk
FEBRUARY 8, 2017
Instead, product teams are experimenting their way to viable solutions. We are putting our customers first, taking the time to discover unmet needs, and developing solutions that address those needs. Putting Discovery Practices Into Context: The Opportunity Solution Tree [21:32]. OKRs and Design Sprints [12:12]. Anders Ericsson.
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