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Is This the End of Customer Success Software as We Know It?

Gainsight

The critical role played by customer success (CS) teams is well known, as is the importance of the customer success software powering these teams. But, could thinking about customer success software as a category be leading us down the wrong path? Understanding the Customer Success Software Market. Here’s why.

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On Product Marketing at Uber

Pragmatic Marketing

Founded in 2009 and officially launched in 2011, Uber Technologies Inc. Since its start, the American multinational company has introduced new services in addition to its ridesharing service, including food delivery and a micromobility system with electric bikes and scooters. Managing the Function.

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On Product Marketing at Uber

Pragmatic Marketing

Founded in 2009 and officially launched in 2011, Uber Technologies Inc. Since its start, the American multinational company has introduced new services in addition to its ridesharing service, including food delivery and a micromobility system with electric bikes and scooters. Managing the Function.

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Why we decided to retire our most popular report

Mixpanel

Segmentation has been our most heavily used report since its release in late 2011, and until recently, it was the report that greeted users when they logged in. Retiring the report is a bittersweet moment for many of us here, but a necessary step to deliver more advanced analytics capabilities to our customers.

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“Innovate or Die:” Lessons from Disney on challenging the status quo in your product strategy

Mixpanel

In November 2019, the long-awaited Disney+ streaming video service launched to much fanfare, and already has tens of millions of viewers. But getting the service off the ground came from many decisions made years ago, before it was a sure thing. Betting on the future: Finding the technology trends that matter to your business.

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Culture & Allyship in Theory & Practice

Business of Software Conference

Pagels-Minor shared a talk at BoS Conference Online Fall 2021 on how people and organizations can be effective and positive allies for marginalized groups in companies, focusing on gender diverse communities. Learn how great SaaS & software companies are run. Learn how great SaaS & software companies are run.

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What Is A SaaS Product Growth Strategy? [Examples Included]

Userpilot

The Ansoff Matrix is a visual strategic planning tool that provides business professionals with a framework for product growth. Market penetration is about growing your market share using your current products and services in the market you have already established yourself in through customer acquisition.