The Product Coalition
AUGUST 28, 2023
While my college memories from 2009 were punctuated with the hum of videotape lectures, a new dawn was on the horizon, heralded by platforms like Coursera. As the years rolled on, my relationship with the platforms deepened. Coursera, among others, changed this landscape and reshaped the edifice of higher education.
freshtrax
JULY 16, 2019
PKSHA Technology Inc. It is an e-commerce company that provides a platform on the C2C online resale marketplace. It is an e-commerce company that provides a platform on the C2C online resale marketplace. The platform started from a mobile phone app and has expanded to a website with more than 10 million active monthly users.
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Gainsight
OCTOBER 23, 2019
The critical role played by customer success (CS) teams is well known, as is the importance of the customer success software powering these teams. But, could thinking about customer success software as a category be leading us down the wrong path? Understanding the Customer Success Software Market. Here’s why.
Intercom, Inc.
FEBRUARY 7, 2019
How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? Coda’s purpose: prove that docs can be as powerful as apps – and provide an elegant solution to the problems of 2020, not 1980. Google uses a system for goal-setting called OKRs.
Mixpanel
FEBRUARY 29, 2024
This spring, we’re evolving our data model to be more flexible than any other product analytics tool by allowing the ingestion and representation of more than just front-end product interactions. Once you can bring complete business and product data into Mixpanel, the next step is easily representing those metrics in reports for analysis.
UX Planet
FEBRUARY 22, 2024
The very idea of “choice architecture” in design sounds helpful, but in the wrong hands, it becomes a powerful tool for control. Older folks, those new to technology, and people with certain disabilities become easier targets due to limited digital literacy or specific cognitive differences.
Product Management University
DECEMBER 12, 2019
If your solutions advance the right operational metrics for the customer, they’ll invariably deliver strategic value to the C-suite. They desperately need your solutions to remove those silos. My client’s top priorities were incremental improvements to existing products and a new reporting solution. Here’s why.
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