Intercom, Inc.

FEBRUARY 7, 2019

How do you put a box around a product that defies categorization? How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? Coda’s purpose: prove that docs can be as powerful as apps – and provide an elegant solution to the problems of 2020, not 1980.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

Mixpanel

FEBRUARY 24, 2022

Thankfully, by the time I started working in the digital product space, Mixpanel came to the rescue. Thanks to the Mixpanel of 2009, it’s now inconceivable to not collect first-party data and make decisions with it. Enter: Reverse ETL, your next favorite data tool. What does an operations tool like reverse ETL actually do?

Data Visualization 59

Data Visualization Analytic Tools Customer Experience Reporting Tools 59

The Product Coalition

MAY 21, 2020

In our mission to make you the best possible Product Manager, we’re taking you through some of the most fundamental, but often most misunderstood and overlooked aspects of the product world. Today’s topic; What Is Product Design? Product design really is the unsung hero of the product world. A product designer.

User Testing 78

User Testing Research Software Data Visualization Feedback Software 78

The Product Coalition

DECEMBER 17, 2019

Here are some of the biggest Product moments of the decade, and a quick look at what’s coming for us in the future… What Happened to Product in the 2010s We thought about PCs differently The first on the list takes us all the way back to the beginning. You could say that about every decade, but this one feels particularly futuristic!

Wireless 79

Wireless Technical Review Research Software User Testing 79

Mind the Product

FEBRUARY 1, 2019

According to the US News and World Report, 80% of New Year resolutions fail by February – so if you’re like the majority of us, those well-intentioned, heartfelt goals you set a few weeks ago have become faint memories by now. learning new software. getting a certification (be it scrum, agile, product, coaching … you name it).

CTO Coach 97

CTO Coach User Testing Research Software Certifications 97

ProductPlan

SEPTEMBER 26, 2019

Until real users get their hands on your product, you can never be 100% sure it works. That’s why product managers leverage beta testing. It’s such an incredibly important and useful tool in the product development process. Internal tests can’t replicate what happens in the real world.

Feedback Software 56

Feedback Software User Testing Product Research Customer Feedback 56

Mind the Product

MARCH 7, 2017

Or “ How to Manage Software Development in Teams who Think Nothing Like you “ Product management has two diversity problems. Cultural homogeneity in product teams is dead, welcome cultural diversity. Every day, I lead a product standup for a team of four engineers: Syrian, Chinese, Ukrainian, and Singaporean Chinese.

Weak Development Team 134

Weak Development Team Product Management Product Manager Management 134

Business of Software Conference

JANUARY 6, 2020

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Rick Nucci (Founder/CEO, Guru) – AI, Hype, And The Future Of Humanity from Business of Software Conference. and a few other technologies. Join the smart people who get BoS updates. Unsubscribe anytime.

Reporting Tools 40

Reporting Tools Feedback Software Data Visualization Artificial Inteligence 40

Radical Product

MAY 5, 2021

First, some background As reported in The Verge , some customer service representatives at Basecamp had kept a controversial list of “funny names” since 2009 that was both inappropriate and racist. To accomplish this, you may also need to use anonymous surveys.

Customer Experience 52

Customer Experience Vision Reporting Tools Product Research 52

Business of Software Conference

JUNE 5, 2019

Carl Ryden has been a regular attendee at Business of Software Conferences for a long time. In this talk, Carl talks about how PrecisionLender use AI to offer a valuable service to their customers, and what he sees as the future of AI. We started our company in May of 2009 with quite literally a blank screen and a blinking cursor.

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

Usersnap

JULY 17, 2020

As a business, we’re regularly trying new products and tools to help us with our software development. Especially when building customer-centric products, the software text matters. Providing software in our customer’s native language impacts the user experience a lot.

Feedback Software 52

Feedback Software Reporting Tools Research Software Software Review 52

The Product Coalition

DECEMBER 10, 2019

When do people report bugs? The second reason was that we had the right type of data available, since our tool helps teams report and fix bugs. Long story short, we decided to learn more about the way software development teams approach the bug reporting process. Here’s what we found. Turns out?—?not not really.

Reporting Tools 78

Reporting Tools Data Visualization Research Software Software Review 78

Product Bookshelf

FEBRUARY 14, 2016

A Faster Horse follows the 2015 Mustang team from initial design to mass production. Directed by David Gelb ( Jiro Dreams of Sushi ), the film gives glimpses into all phases of product development with short interview clips from team members along with a history of the iconic car. This is the product manager role.

User Testing 48

User Testing Research Software Engineering Product Research 48

eG Innovations

NOVEMBER 23, 2022

Today’s article is about keeping your options open within the context of recent economic and technological trends. Whilst there is a continual push towards migration to the cloud, there is and has always been a steady (smaller) reverse flow of migration back to on-premises solutions, often called cloud repatriation.

Reporting Tools 64

Reporting Tools Data Visualization Technical Review White Paper 64

Mixpanel

MAY 5, 2021

Teams are praised whenever they release a new feature (or product) to their customers. Neil Rahilly VP of Product and Design, Mixpanel Neil Rahilly is the VP of Product and Design at Mixpanel. Prior to this position, Neil was VP of Engineering, after working as a Software Engineer and leading Infrastructure Engineering.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

The Product Coalition

OCTOBER 4, 2019

Every seasoned product professional knows that success only comes after a series of failures. When Products Fail Every PMs worst nightmare! But to have an entire product go down the drain…the thought is cold-sweat inducing. Let’s look at 3 of some of the biggest flops in product history: 1. What went wrong?

User Testing 61

User Testing Product Research Product Management Product Manager 61

Userpilot

JANUARY 7, 2021

Have you ever used a product that you just couldn’t put down? Think of digital products. Both appeal to the reward system in your brain, and flood it with dopamine. Making your first encounter with a product fun encourages you to return as well. Have you ever applied those same principles to your product?

Onboarding KPIs 74

Onboarding KPIs Research Software Feedback Software User Testing 74

Modus Create

MARCH 16, 2020

But, beyond that, business leaders have to think of the consequences that the global response to the outbreak is having on the global economy, and the way we maintain productivity in times of a pandemic. The retail sector is having unexpected demand for some products, and reduced demand for others.

Systems Review 52

Systems Review Data Visualization Reporting Tools Technical Review 52

Business of Software Conference

JULY 6, 2020

Thompson is also co-founder and CEO of Relate, an intelligent platform that helps people be better versions of themselves. Previously, in 2009, he co-founded Evidity, a healthcare data analytics firm serving the physician market. So heavy on the technology but pretty heavy on the people sign the service side as well.

Healthcare 52

Healthcare User Testing Customer Experience Analytic Tools 52

Intercom, Inc.

MARCH 22, 2018

Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. Going back a bit, Brian was a co-founder at SkillSlate, a local services marketplaces similar to Thumbtack. We raised a $1.5-million How has it changed?

Analytic Tools 189

Analytic Tools Reporting Tools Data Visualization User Testing 189

UX Studio

MAY 20, 2019

In this article, I will introduce some basic psychological principles about human attention, and give guidelines for creating usable and delightful products. This means we cannot reliably predict our own or even our users’ behavior per se, not even as UX researchers. You have to think about the context your product will be used in.

User Testing 103

User Testing Customer Experience Data Visualization Research Software 103

Indicative

NOVEMBER 11, 2020

Focused on democratizing access to data-driven decision making, Customer Analytics tools empower non-technical users (like marketing and product teams) to make sense of all the data. How Customer Analytics tools fit into the broader BI and analytics landscape. A/B testing – Test product and marketing changes with real customers.

Data Visualization 135

Data Visualization Analytic Tools User Testing Reporting Tools 135

Johanna Rothman

NOVEMBER 30, 2021

The closer to the left your products are, the more your managers might be open to changing their behaviors and the culture. I reported to my first professional job at GTE Sylvania in May 1977. Report to the nurse's office. But the demand for software developers was high and I was good. The closer to the right?

Software Review 126

Software Review Technical Review Reporting Tools Certifications 126

Intercom, Inc.

AUGUST 25, 2022

Fake news isn’t a recent phenomenon, but social media platforms have provided the perfect echo chamber for them to fester and spread at an unprecedented magnitude and with very real-life consequences. It’s going to take a whole new solution to tackle the problem, and Mark Little is one of the people leading the charge.

Reporting Tools 208

Reporting Tools Feedback Software Artificial Inteligence Data Visualization 208