Gainsight

JULY 11, 2023

The Beginning In 2010, seeds were planted for what would become Northpass. Joining forces with Gainsight will accelerate our roadmap and enable us to innovate all-new ways for technology to improve the administration and delivery of customer education. And it shouldn’t be understated that we’ve had a blast building together!

Education 40

Education Vision Customer Experience Differentiation 40

UX Studio: Product Management

JULY 12, 2021

Mobikasa is a development and web design company with a focus on eCommerce, founded in 2010. They are a unique and fun team of professionals with expertise in digital strategy, website and eCommerce design , and creating brand identity. . Today they have offices in Los Angeles, New York, and New Delhi.

Research Software 92

Research Software Data Visualization Feedback Software Analytic Tools 92

The Product Coalition

FEBRUARY 26, 2018

It was 2010 when I watched the online stream of the Startup Lessons Learned conference, initiated by Eric Ries. They might even discuss the goals and work out a roadmap with their team, but all too often there is no follow-through and a constant flood of seemingly good ideas, too good to dismiss, become priorities again.

Startups 97

Startups User Testing Customer Experience Product Research 97

ProductPlan

NOVEMBER 19, 2019

Before Jim and co-founder, Greg Goodman began writing any code for the company’s product roadmap software , they conducted the market validation tests we described above. They set up a landing page describing the roadmap app, where they offered access to an early version of the product to anyone who entered their email address.

User Testing 47

User Testing Research Software Feedback Software Software Review 47

Radical Product

NOVEMBER 30, 2018

Consequently, you can apply product tools (Vision, Strategy, Roadmap, Execution and Measurement) to any product you’re building, to create change more effectively. The activity of “growth hacking”, a term coined in 2010 , means making growth your “true north” and scrutinizing everything “by its potential impact on scalable growth”.

User Testing 40

User Testing Data Visualization Research Software Feedback Software 40

ProductPlan

SEPTEMBER 8, 2021

How did Amazon’s product strategy fare during the pandemic? Short answer: Amazon’s product strategy example lead the way). Amazon’s product strategy example has rewritten the book on convenience, easy access, and speed, and in doing so, embedded itself in the daily lives and routines of consumers.

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

Alchemer Mobile

NOVEMBER 25, 2019

In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible. How do you determine what is and isn’t working? How do you know what your customers need and want?

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

The Product Coalition

SEPTEMBER 2, 2019

And Google Wave is a universal communication platform that appeared in 2010 and was closed in 2012, as nobody could understand what it was or how to use it. It can be introduced at any stage of creation, as customer development strategies neither require huge resources nor interfere with other processes.

User Testing 60

User Testing Customer Feedback Product Research Customer Experience 60

Pragmatic Marketing

JULY 13, 2020

Some go-to-market strategies that worked well in 2019 became paths to irrelevancy once the pandemic became widespread. Digital Lumens began in 2010 as a lighting management system for large industrial customers. COVID-19 has forced executives to rethink many of their assumptions about their customers, markets and products.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

Some go-to-market strategies that worked well in 2019 became paths to irrelevancy once the pandemic became widespread. Digital Lumens began in 2010 as a lighting management system for large industrial customers. COVID-19 has forced executives to rethink many of their assumptions about their customers, markets and products.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

Some go-to-market strategies that worked well in 2019 became paths to irrelevancy once the pandemic became widespread. Digital Lumens began in 2010 as a lighting management system for large industrial customers. COVID-19 has forced executives to rethink many of their assumptions about their customers, markets and products.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Intercom, Inc.

SEPTEMBER 22, 2022

No face time with customers, no interviews throughout the product roadmap – just a couple of weeks of user testing before launch. You can find participants in your customer base or even on social networks, and having the chance to influence your roadmap may be enough incentive for them to accept the interview. Michele: Yeah.

User Testing 138

User Testing Research Software Customer Experience Analytic Tools 138

Intercom, Inc.

AUGUST 19, 2021

” Things like, “Hey, maybe we should have an annual roadmap.” Des: I will just say, to counterpoint, I think a lot of the things you talked about, as you said, whether it’s annual roadmaps or having a team, they’re all necessary things. We will never be that kind of company. The need for speed.

Reporting Tools 178

Reporting Tools Technical Advisors Feedback Software Data Visualization 178

Intercom, Inc.

JUNE 7, 2018

I hosted Sean on our podcast for a chat covering everything from those early days growing Dropbox to why he sees a North Star Metric as a key cog in a sustainable growth strategy. Adam: “Growth hacking” is a term you coined in 2010, but since then a lot of alternative definitions have sprung up. What growth hacking is and isn’t.

Onboarding KPIs 196

Onboarding KPIs User Testing Customer Experience Weak Development Team 196

Gainsight

FEBRUARY 2, 2024

They not only teach the customer how to use their various sales and marketing products, but they help customers improve the execution of their sales and marketing strategies, e.g., how to write better copy, run better experiments, or create more effective blog posts. They’re not just creating great users of their software.

Education 52

Education User Testing Customer Experience Research Software 52

Product Beautiful

MAY 5, 2016

In 2010, I worked for Dell, and managed a small team who was responsible for portfolio management of several acquisitions that Dell had made over the years. Around the Spring of 2010, Pragmatic Marketing opened a role for a new Instructor position. ” “What do you really like?”

Marketing 40

Marketing Weak Development Team Travel Startups 40

Business of Software Conference

JULY 26, 2016

Rich Mironov: Answering Your Audience’s Roadmap Questions. Des Traynor: Product Strategy is About Saying “No” Revisited. Dharmesh Shah: Strategies for Building Great Companies. Noah Kagan: Rogue marketing strategies. Talks from BoS USA 2010. Bob Moesta: The 5 Skills Of An Innovator.

Weak Development Team 70

Weak Development Team Data Visualization Customer Feedback User Testing 70

Andrew Chen

AUGUST 10, 2023

What starts as a slow boil – where the team has a well-planned roadmap, and a big vision – becomes a sudden crisis. There’s a saying that no military plan survives first contact with the enemy, and similarly — no product roadmap survives first contact with stalled growth. The team needs a new plan.

User Testing 80

User Testing Analytic Tools Customer Experience Weak Development Team 80

UX Planet

APRIL 12, 2024

Typically, and I remember interviewing for these roles in 2009/2010, the hiring manager would typically ask me: would you consider yourself a generalist, or do you specialize in particular field. The expectation was essentially for the professional to be able to be a “Swiss Army knife” of the Design world.

Research Software 110

Research Software Analytic Tools Feedback Software User Testing 110