Intercom, Inc.

JULY 25, 2019

Obviously our goal, like any product and engineering team, is to ship great software that customers, love, value use, etc. And then we five engineering principles, again, specific to the discipline of engineering. Everyone inherits the top three, and then if you’re an engineer, you’ve got five engineering principles on top.

Research Software 209

Research Software Feedback Software Product Research User Testing 209

Amplitude

SEPTEMBER 19, 2019

And Amplify has something for more than just PMs—our speakers come from a host of backgrounds including growth marketing, engineering, and customer experience. However, the idea for a cloud-based conferencing tool sat idle for over a decade while Eric worked as Cisco’s Corporate VP of Engineering. And, in 2011, he founded Zoom.

Feedback Software 8

Feedback Software Fractional VPE User Testing Data Visualization 8

Userpilot

SEPTEMBER 4, 2023

However, many firms fail at successful implementation due to common pitfalls. Blue ocean strategy is especially relevant today as many industries are seeing declining profits and growth due to commoditization and saturation. With globalization and advancing technology, products and services are becoming commoditized faster than ever.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

svpg

SEPTEMBER 30, 2016

I’ve had the opportunity to work with many impressive teams and product managers from a broad range of leading tech companies, and this has helped me to get a better sense of the what is essential to the role, and to success. Those were the technology-powered innovations that enabled the new, much more desirable business model.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Intercom, Inc.

OCTOBER 29, 2020

And so I worked with a whole bunch of companies in technology and financial services, consumer goods, helping them on things like growth strategy, developing new products, M&A. Stanford was actually the only business school that I applied to because I specifically wanted to move out to the Bay Area and move into tech full-time.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

The Product Coalition

JUNE 25, 2019

It has to do with the team members, the team culture, the technology, and the processes employed by the group. Summary Most studies I reviewed showed that there are hurdles to remote/distributed teams. We made it work and were incredibly successful in developing and launching a brand new product (more on that in another post).

Weak Development Team 85

Weak Development Team Research Software Customer Experience Leadership 85

Intercom, Inc.

JUNE 19, 2019

It’s technical, and I wasn’t technical. And the truth is, I think in each generation, in cycle of technology, you only get a couple major ones that have a significant, lasting impact on the industry. But it’s a technical sweater, so that took awhile. You get to deal with an API.

Marketing 217

Marketing User Testing Weak Development Team Product Research 217

The Product Coalition

JANUARY 20, 2020

Today, an animated explainer video has become one of the most creative ways to establish warmer relationships between customers and their beloved brands. Startups and big businesses all over the globe use explainer videos to introduce their products, services, or tell about their brands creatively. There’s no need to be?—?we

Research Software 78

Research Software Feedback Software User Testing Product Research 78

Business of Software Conference

NOVEMBER 19, 2019

For those of you that don’t know, DataSift launched efficiently in end of 2011 with a proposition that was pretty hearty. We had engineering in Reading – anyone from Reading in here? We were partnered with the world’s social networks. We raised a ton of money as part of that. We had and we grew a massive team.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8

Intercom, Inc.

MARCH 29, 2022

And that’s exactly why you’re here today; to explore, to be inspired and discover those new ways to create deeper relationships that grow loyalty, brand experiences that grow value, and customer insights that grow the business. We built the first Business Messenger in 2011 because we saw so many new requirements emerge.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Business of Software Conference

JULY 20, 2020

She is also one of the most regularly published authors in the Harvard Business Review. We invest in RND, that allows us to create better technology, that allows us to then use our armies of salespeople and massive global distribution to get the word out. Dollar Shave Club launches in 2011. They launched lightning fast 2011.

Weak Development Team 75

Weak Development Team Reporting Tools Research Software Data Visualization 75