2011 Customer Experience Inbound 
Intercom, Inc.
AUGUST 25, 2021
We have achieved a great deal in the past decade – we have built a lot of great product , hired hundreds of wonderful people , and helped thousands of amazing companies form lasting relationships with their own customers. It’s in our nature to look forward, to focus on shipping , to keep innovating and providing value.
Userpilot
NOVEMBER 17, 2021
2,000+ customers. Several recognitions, including The Economic Times Startup Award as the 2021 Bootstrap Champ. …and the train isn’t slowing down any time soon. started as BizTalk 360 in June 2011. In his words, “I went to a manager at the time, and I told him I wanted to build this solution.”
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Userpilot
JANUARY 10, 2022
Customer Success is a core growth driver for any SaaS business. In 2022, when the SaaS market is crowded with tons of similar products, the best ones are those who delight their customers regularly. Are still wondering how to keep your customers and make them love your product? What is customer success? No worries!
Userpilot
JULY 29, 2024
TL;DR Product marketing is the process of introducing a product to a market and acquiring customers for it. To create a successful product marketing strategy, you need to set tangible goals, create user personas to understand your target audience better, and develop messaging that showcases your unique value proposition.
Intercom, Inc.
DECEMBER 28, 2022
For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Luckily, customer service teams are a resilient bunch.
Intercom, Inc.
MARCH 29, 2022
We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. We’re sharing the entire recording of New at Intercom – if you didn’t make it, or just want to experience it all over again, here’s your opportunity.
Brian Balfour
JULY 12, 2017
For virality to be a high ceiling channel, a product at a minimum needs Quick Time To Value. Value prop of the product needs to be applicable to large percentage of a user's network (branching factor). To have product channel fit with paid marketing: Quick Time To Value - Users have less patience to find value when coming from an ad.
Expert insights. Personalized for you.
Let's personalize your content