Intercom, Inc.

OCTOBER 1, 2020

Sales want to sell it, marketing needs to plan for it, finance needs to model it, support needs to be able to explain it, and R&D needs to be excited about it. Once you start talking to customers and they start buying your product on the basis of what’s coming around the corner, you’re starting to lose a lot of agility.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Business of Software Conference

FEBRUARY 16, 2021

Some of the BoS talks that had an impact on his company, including changing its name to Kevel. 3:00 James Avery, Kevel: But yeah, so I started it started back in 2009, it took a little while to get a real customer of the ad network, the software to kind of run display advertising and things like that. In 2011 we raised money.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

The Product Coalition

JULY 10, 2022

Finding product market fit Every product, business, brand, service, or other impactful venture has been successful through product market fit. Marc Andreessen coined this term and defined it as: “B eing in a good market with a product that can satisfy that market.”

User Testing 137

User Testing Advertising Branding Customer Experience 137

Userpilot

MARCH 5, 2021

With a free trial, your users get a test ride of your product with a low barrier to entry. “No Whether you decide between 7 or 14 depends on how long you think it takes for your users to hit their ‘Aha! You are making your product as accessible as possible and can acquire a large userbase very quickly.

User Testing 98

User Testing Data Visualization Customer Experience Customer Feedback 98

Amplitude

SEPTEMBER 19, 2019

And Amplify has something for more than just PMs—our speakers come from a host of backgrounds including growth marketing, engineering, and customer experience. In 2015, Merci joined Slack as the Director of Product and Growth. In her time at Slack, she took the company from 500K daily active users to 5M daily active users.

Feedback Software 8

Feedback Software Fractional VPE User Testing Data Visualization 8

Balsamiq

APRIL 23, 2018

First off, they created the User Centered Design Canvas , a powerful tool for analyzing product/market fit, value proposition, brand strategy, and more in a single document. How does it benefit customers? I always strive to educate our clients about the importance of user experience.

User Testing 73

User Testing UX Data Visualization Research Software 73

Intercom, Inc.

JUNE 19, 2019

And as the Group Product Marketing Manager for Platform here at Intercom, I’ve loved seeing all the creative apps our partners have built. Ceci likes Bill Gates’s definition as the point when the value of the stuff built on top of your product surpasses the value of your product by itself.

Marketing 217

Marketing User Testing Weak Development Team Product Research 217

The Product Coalition

JUNE 9, 2020

I first heard of Elium , formerly known as Knowledge Plaza, in 2011. I was attending a very small startup event where Gregory Culpin presented the company and its market vision. We managed to officially launch the new version of the app, now under the name Elium, and we raise a 4m€ Series A. In March 2020, after 3.5

Research Software 79

Research Software Startups Product Research Customer Experience 79

Balsamiq

APRIL 23, 2018

First off, they created the User Centered Design Canvas , a powerful tool for analyzing product/market fit, value proposition, brand strategy, and more in a single document. How does it benefit customers? I always strive to educate our clients about the importance of user experience.

User Testing 40

User Testing UX Data Visualization Research Software 40

svpg

SEPTEMBER 30, 2016

PowerMacs were just hitting the market, which had significantly faster chips and more memory. Of course, most of the Mac user base was not on new PowerMacs, they were on 'regular' Macs -- hardware upgrade cycles were much slower then. Moreover, users choose their devices and platforms because they value what's different , not the same.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Userpilot

JULY 13, 2021

The UI of your SaaS needs to leave a lasting impression on your users, which is why we’ve compiled a list of 11 top UI designers for you. UI design is a subset of UX and a UI designer is responsible for designing the visual experience of a digital product for users. Do the element names follow a convention? Let’s dive in!

Research Software 98

Research Software Feedback Software Data Visualization Reporting Tools 98

Intercom, Inc.

MARCH 29, 2022

We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. You’ll meet some of our customers, including Wayne Stewart from Atlassian and Brian Lederman from Coda, as they explore the ways Intercom is helping them scale their businesses.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Business of Software Conference

MARCH 30, 2021

which was way back in 2011, I think and we were running a conference in Boston. Thinking about is the purpose of their business to support their users. Or do you exist to help your stakeholders, your employees, your customers do better things? Mark Littlewood. So can I start with the most memorable in a bad way? Kirk Baillie.

Feedback Software 52

Feedback Software Weak Development Team Events Customer Experience 52

Business of Software Conference

JULY 20, 2020

So, as a business begins to discover its business model, its product market fit it begins to enjoy the recipe for success or, more specifically, its leaders do. And both of those companies figured out how to serve customers better how to keep stock better how to keep people well coming into the stores. No running out.

Weak Development Team 75

Weak Development Team Reporting Tools Research Software Data Visualization 75