Remove 2011 Remove Reporting Tools Remove Systems Review Remove Testing
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2022 on Inside Intercom

Intercom, Inc.

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Luckily, customer service teams are a resilient bunch.

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Drata’s CEO Adam Markowitz on creating a culture of cyber security

Intercom, Inc.

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. And that’s where people like Adam Markowitz come in.

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Adaptability in Software Development Must be Powered by Informed Action

Split

For years, I’ve focused my efforts on sustainability in software delivery practices. The answers I found were: shift left testing, continuous integration, and continuous delivery. Self-service scales informed action far faster than “growing the data science team” ever will. Hiring for Adaptability, Bias for Action at Netflix.

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On Product Marketing at Uber

Pragmatic Marketing

Founded in 2009 and officially launched in 2011, Uber Technologies Inc. Since its start, the American multinational company has introduced new services in addition to its ridesharing service, including food delivery and a micromobility system with electric bikes and scooters. Influencing the Roadmap.

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On Product Marketing at Uber

Pragmatic Marketing

Founded in 2009 and officially launched in 2011, Uber Technologies Inc. Since its start, the American multinational company has introduced new services in addition to its ridesharing service, including food delivery and a micromobility system with electric bikes and scooters. Influencing the Roadmap.

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Product Discovery Anti-Patterns Leading to Failure

The Product Coalition

resulting in personal agendas being pursued, A complex, multi-layered reporting structure within organizations that filters as well as delays the flow of information, thus impeding communication and decision-making. software is eating the world?—?, Loving the solution : This is a variation of the ‘we know what to build’ syndrome.

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The Top Product Moments of the Decade…and What’s Coming Next

The Product Coalition

Siri received mixed reviews when she first landed in the iPhone 4S in 2011. There was a lot of praise for the ingenuity of the technology, but the user experience left a little to be desired…perhaps we were all a little too inspired by the flawless communication abilities of Sci-Fi virtual assistants. Speaking of security?—?some