Intercom, Inc.

MARCH 27, 2018

2018 is shaping up to be a massive year for the Intercom platform. Historically, we’ve spent proportionately way more on research and development than other software companies we track, and that won’t stop any time soon. This funding will go straight into building great new software at a pace you’ve yet to see from us.

User Testing 224

User Testing Research Software Feedback Software Artificial Inteligence 224

Alchemer Mobile

NOVEMBER 25, 2019

Getting your app up and running is only half the battle. How do you know what your customers need and want? You will learn: Why it is critical to be customer-centric and not problem-oriented. So, Apptentive is a company that is really focused on measuring customer experience and doing that through the sentiment of customers.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Mind the Product

SEPTEMBER 27, 2019

At #mtpcon San Francisco, Elizabeth Churchill , Director of UX at Google tells us how research can work in product development to help us make useful and usable interactive experiences. Research in the Beginning. The Growth of the Research Practice. By 2015, Material Design had attracted many thousands of users.

User Testing 81

User Testing Research Software Data Visualization Product Research 81

Userpilot

JULY 13, 2021

The UI of your SaaS needs to leave a lasting impression on your users, which is why we’ve compiled a list of 11 top UI designers for you. The list is based on what SaaS owners are recommending in several popular Facebook groups. It takes just one clunky UI element to drive someone away from your site or app. 2: Hatchly.

Research Software 98

Research Software Feedback Software Data Visualization Reporting Tools 98

Mind the Product

SEPTEMBER 27, 2019

At #mtpcon San Francisco, Elizabeth Churchill , Director of UX at Google tells us how research can work in product development to help us make useful and usable interactive experiences. Google Material Design, she shares how research was initially used in development, where the research practice is today, and where it’s going.

Data Visualization 90

Data Visualization Research Software User Testing Product Research 90

UX Planet

FEBRUARY 26, 2024

In reality, none of the reasons that promote this practice have any scientific basis, in the sense that no one has ever bothered to conduct a study to determine whether speculative work is a valid system for evaluating a candidate. That is perhaps more of an American, German and some Northern European countries reality.

Research Software 78

Research Software Feedback Software User Testing Data Visualization 78

UX Planet

FEBRUARY 13, 2024

In 2011 I was a UX Designer in a design studio. To make things worse, the Scrum sprint does not include contact with users, so there is no way to validate the quality of the user experience. I have no particular quarrels with more flexible Agile methods like Kanban or Lean Software Development. Scrum invented those.

Agile 85

Agile Weak Development Team Product Research User Testing 85

UX Planet

FEBRUARY 26, 2024

Conclusions Background Context Overview of Hiring Practices Some digital companies, during the recruitment process to fill positions like: UX Designer UX/UI — UI/UX Designer Product Designer Lead Head of Director of UX Researcher* usually require a challenge at the second step, other times as first step. Do they offer an alternative?”

User Testing 86

User Testing Research Software Data Visualization Feedback Software 86

The Product Coalition

JUNE 18, 2023

His testimony stood out as he proactively expressed concerns about the potential dark side of the technology he helped create. Altman emphasized the need for regulations covering licensing and testing requirements for AI models that surpass a certain threshold of capabilities.

Artificial Inteligence 112

Artificial Inteligence User Testing Research Software Product Research 112

Userpilot

JULY 6, 2021

How many people should there be in your SaaS product marketing team? Let's talk about how to build and structure product marketing teams for SaaS products. Table of Contents: What does a SaaS product marketing team do? Table of Contents: What does a SaaS product marketing team do? Conclusion.

Research Software 98

Research Software Feedback Software Product Marketing Marketing 98

Intercom, Inc.

JANUARY 16, 2020

We chatted about the company’s evolution from RealtimeBoard, a tool beloved by the UX community, to Miro – a rapidly growing SaaS innovator that boasts Dell, Netflix, Ikea, and Spotify amongst their steadily growing roster of clients. Miro has made the move from product to platform. Short on time?

Research Software 249

Research Software Data Visualization User Testing Customer Experience 249

Gainsight

OCTOBER 23, 2019

The critical role played by customer success (CS) teams is well known, as is the importance of the customer success software powering these teams. But, could thinking about customer success software as a category be leading us down the wrong path? Understanding the Customer Success Software Market.

Analytic Tools 60

Analytic Tools Research Software Feedback Software Customer Communications 60

freshtrax

AUGUST 27, 2019

In this age of technology, social media has become a very powerful and popular marketing tool that can reach a large population and a variety of users. However, it’s important to remember that each social media platform caters to a different demographic and creates a unique experience for its users.

Research Software 96

Research Software User Testing Data Visualization Magazine 96

Lenny Rachitsky

FEBRUARY 13, 2024

She leverages the latest behavioral-science research to improve products’ conversion, engagement, and, most impactfully, pricing. She also provides two mega qualitative and quantitative templates for you to use in your own pricing research. Why are so few product teams testing their pricing? What if we annoy users?

Data Visualization 105

Data Visualization Product Research User Testing Research Software 105

The Product Coalition

OCTOBER 26, 2021

So it’s important to do your research and figure out which ones are worth trying. Even if you’re not building a music streaming platform, the model presents a new way of empowering self-organizing teams and building a product loved by millions of users. For example, testing. What Is the Spotify Model?

User Testing 116

User Testing Research Software Feedback Software Product Research 116

freshtrax

JULY 16, 2019

PKSHA Technology Inc. It is an e-commerce company that provides a platform on the C2C online resale marketplace. The platform started from a mobile phone app and has expanded to a website with more than 10 million active monthly users. PKSHA Technology Inc. The platform primarily sells A.I.

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

freshtrax

MAY 9, 2019

We can see this as a great chance for new businesses to implement mobile phone payment solutions in Japan. Yano Research Institute expects that the market size of mobile payment will reach 48 million USD by 2023, which is more than 4 times than in 2017. Source: Hakuhodo’s consumer research. When the T?hoku

Research Software 81

Research Software User Testing Marketing Customer Feedback 81

UX Studio: Product Management

SEPTEMBER 16, 2021

Imagine you would like to design a new mobile app interface in Berlin. Unless you have design companies’ recommendations from your friends or colleagues, it might be challenging to choose a trustworthy company that will fit your needs. . We are ready to help you with any design and research challenges you might have. .

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

UX Studio: Product Management

JULY 12, 2021

So we did some research to help you find the right eCommerce web design company to work with. Agencies with specific eCommerce platforms in focus and full-stack eCommerce design companies. An award-winning global agency with broad expertise, including user-centric eCommerce web design. Built by Blank.

Research Software 92

Research Software Data Visualization Feedback Software Analytic Tools 92

The Product Coalition

SEPTEMBER 2, 2019

It was launched in 2011 and went broke in 2013 because people didn’t buy the product. And Google Wave is a universal communication platform that appeared in 2010 and was closed in 2012, as nobody could understand what it was or how to use it. It’s obvious that these tools were developed with little or no customer participation.

User Testing 60

User Testing Customer Feedback Product Research Customer Experience 60

freshtrax

JULY 23, 2019

If you are looking to integrate your business into the Japanese market, skimming online for quick answers and visiting Japan alone won’t lay a sturdy foundation for an informed understanding of the Japanese consumer. Narrow homes fit narrow fridges and narrow washing machines, which can only hold so much. OECD, 2019 ). Impress, 2018 ).

User Testing 88

User Testing Data Visualization Customer Feedback Product Research 88

The Product Coalition

FEBRUARY 22, 2021

software is eating the world?—?, Several reasons are causing this phenomenon ranging from a founder or entrepreneur who pursues his or her product vision without engaging in customer discovery activities. Loving the solution : This is a variation of the ‘we know what to build’ syndrome.

Product Research 97

Product Research User Testing Customer Experience Reporting Tools 97

Johanna Rothman

MARCH 21, 2024

Sure, if a team reduces its feedback loops, the team will learn faster. In addition, more frequent customer and internal feedback can help create a better product. Back in 2011, I wrote this article: Agile Has Not Crossed the Chasm, A Contrarian View. That's the bounce-back to pre-agile ways of working. Limit your WIP.

Software Review 96

Software Review Agile Product Research Feedback Loop 96

The Product Coalition

AUGUST 17, 2022

Transcending, rather than confronting, makes you more successful at collaboratively creating solutions across silos. Here are a few other ways research tells us you can help your team gain a super identity, so that it can reach higher performance: Encourage the team to take risks Don’t force social cohesion?—?a

User Testing 118

User Testing Research Software Product Research Market Research 118

Mind the Product

DECEMBER 5, 2018

Jon Noronha joined the product team for Microsoft’s Bing search engine in 2011 when the product, as he puts it, was “in a big hole” As the years went by, however, that turned around, and in late 2015, Microsoft reported that Bing had become profitable. Experimentation Pitfall #1: Testing With the Wrong Metrics.

Data Visualization 124

Data Visualization Analytic Tools Reporting Tools Research Software 124

Intercom, Inc.

OCTOBER 9, 2019

But the reason it resonated so much with readers was its powerful core finding – our brain has two very distinct modes, or systems, of thought: System 1 (fast, automatic, and impulsive) and System 2 (slow, conscious, and deliberative). Rule 1: Know when to lean on your fast System 1 reactions. Why does it matter?

Reporting Tools 201

Reporting Tools Product Management Product Manager Research Software 201

The Product Coalition

DECEMBER 17, 2019

In the 2010s, the lines between keyboard-centric computers and touchscreen tablets/app-based devices started to blur. Devices like the Google Pixelbook come with a 360 hinge so users can switch effortlessly between laptop and tablet. Siri received mixed reviews when she first landed in the iPhone 4S in 2011.

Wireless 79

Wireless Technical Review Research Software User Testing 79

The Product Coalition

JUNE 9, 2020

I first heard of Elium , formerly known as Knowledge Plaza, in 2011. Even though Elium already had some traction and gained many flagship customers, they were still doing on-demand development for other companies to cover their costs. These events usually include presenting two customer cases and a product workshop.

Research Software 79

Research Software Startups Product Research Customer Experience 79

Mind the Product

MARCH 16, 2017

He was the product lead for growth and relevance at Twitter, growing Twitter’s active user base by nearly 10x. Prior to Twitter, Josh worked on the platform at Facebook and led the launch of Facebook Connect. Josh was an early employee at LinkedIn and helped establish early models for user growth and launched v1 of LinkedIn Jobs.

Research Software 75

Research Software User Testing Product Research Workshop 75

BrainStation Product Management

OCTOBER 1, 2019

They help figure out what products should get made, ensure that they do get made, and report back on how users are responding to those products. In terms of digital product management, PMs are the glue that holds together the user experience, the technical requirements, and the business requirements of a product. Erikkson, 2011.

Technical Review 55

Technical Review User Testing Analytic Tools Product Research 55

Mind the Product

APRIL 18, 2017

He was the product lead for growth and relevance at Twitter, growing Twitter’s active user base by nearly 10x. Prior to Twitter, Josh worked on the platform at Facebook and led the launch of Facebook Connect. Josh was an early employee at LinkedIn and helped establish early models for user growth and launched v1 of LinkedIn Jobs.

Research Software 75

Research Software User Testing Customer Experience Workshop 75

ProductPlan

SEPTEMBER 8, 2021

Amazon’s product strategy example has rewritten the book on convenience, easy access, and speed, and in doing so, embedded itself in the daily lives and routines of consumers. foot fungal cream, a family-sized bag of chips, and a pair of sweatpants) and the apps and services supported by AWS. Britannica.com ).

Product Strategy 67

Product Strategy User Testing Strategy Technical Review 67

freshtrax

SEPTEMBER 3, 2019

According to research conducted by the Japanese Ministry of Internal Affairs and Communications , only 13.3% Second, there is a lot of opportunity for companies in the video communications market, business chat tools market, and other similar businesses to grow in Japan. High demand for video conferencing tools.

Reporting Tools 90

Reporting Tools Research Software Data Visualization Government 90

Balsamiq

APRIL 23, 2018

First off, they created the User Centered Design Canvas , a powerful tool for analyzing product/market fit, value proposition, brand strategy, and more in a single document. How does it benefit customers? One of Alina's mobile app projects. The Rectangles is a digital design company that is innovative in many ways.

User Testing 73

User Testing UX Data Visualization Research Software 73

Pragmatic Marketing

NOVEMBER 16, 2019

Founded in 2009 and officially launched in 2011, Uber Technologies Inc. Since its start, the American multinational company has introduced new services in addition to its ridesharing service, including food delivery and a micromobility system with electric bikes and scooters. revolutionized the direct transportation market.

Reporting Tools 70

Reporting Tools Product Marketing Marketing Research Software 70

Pragmatic Marketing

NOVEMBER 16, 2019

Founded in 2009 and officially launched in 2011, Uber Technologies Inc. Since its start, the American multinational company has introduced new services in addition to its ridesharing service, including food delivery and a micromobility system with electric bikes and scooters. revolutionized the direct transportation market.

Reporting Tools 70

Reporting Tools Product Marketing Marketing Research Software 70

BrainStation Product Management

JULY 20, 2018

They help figure out what products should get made, ensure that they do get made, and report back on how users are responding to those products. In terms of digital product management, PMs are the glue that holds together the user experience, the technical requirements, and the business requirements of a product. Erikkson, 2011.

Technical Review 68

Technical Review User Testing Product Management Product Manager 68