Userpilot

JULY 26, 2021

Have you, like me, ever wondered how it’s possible to try so many SaaS products for free? In this ultimate guide for product growth, we’ll walk you through everything you need to know about product-led growth and how to implement it for your SaaS. The term was originally coined in the 2010s for self-serve SaaS businesses.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

SEPTEMBER 8, 2021

Product tours are an essential way to onboard users in your app. Yet, all too often, SaaS businesses see their customers not completing the product tour, or even churning during the onboarding stage. Using product tour software is a better decision. The best product tour software on the market is Userpilot.

Analytic Tools 83

Analytic Tools Feedback Software Onboarding KPIs Software Review 83

Intercom, Inc.

JULY 26, 2018

In reality, you may not see a positive return from a new hire for 12 to 18 months. When you see a company pull $10 million in funding and hiring like crazy, it’s easy to want the same for your startup without understanding the stress that comes with it. I had no intention of stopping the survey software stuff. People need this.”

Feedback Software 137

Feedback Software Analytic Tools User Testing Product Research 137

Sachin Rekhi

JUNE 25, 2017

Below is a collection of my favorite vision statements from a variety of successful technology companies over the years. Spool Babe Ruth and Feature Lists - Ken Norton Using The Kano Model To Prioritize Product Development - Martin Eriksson Position, Position, Position!

Product Research 167

Product Research User Testing Analytic Tools Product Management 167

Mind the Product

DECEMBER 13, 2018

Where else will you find SoundCloud, the BBC, TransferWise, and Pivotal Labs, talking alongside new players in fantech (that’s technology for devotees, not air conditioners)? Its digital commerce success stems from developing its own technology, THG Ingenuity. Nilan also advises a number of early-stage startups.

Analytic Tools 111

Analytic Tools Research Software Data Visualization Government 111

The Product Coalition

FEBRUARY 5, 2021

After attending a web development boot camp and working as a web developer at a small startup, she got the opportunity to become a product manager. After graduating in 2013, she moved to London, U.K. She now wanted to work with technology in a way that allowed her to be part of the product development process.

Technical Advisors 111

Technical Advisors Reporting Tools Technical Review Customer Experience 111

Intercom, Inc.

DECEMBER 10, 2019

To fully understand what such a change in thinking requires, we’ve realized that it’s important to understand what we call the “product impact framework” – the steps of cause and effect that culminate in positive outcomes for the business. Back in 2013, our head of engineering Darragh coined this mantra: Shipping is our heartbeat.

Onboarding KPIs 281

Onboarding KPIs Framework Product Research User Testing 281

UX Studio: Product Management

SEPTEMBER 16, 2021

Apart from working with established brands and startups, we assess the expertise of various companies and create our independent rating list of trustworthy design companies. Imagine you would like to design a new mobile app interface in Berlin. UX studio was founded by a UX design ambassador and TEDx speaker, David Pasztor, in 2013.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

Intercom, Inc.

APRIL 22, 2019

Rick started Guru in 2013, after successfully founding Boomi (a cloud integration and data management company) and selling it to Dell. Most customers either know their problem and are looking for a self-help solution (which AI can help provide), or are stumped and need a helping hand from a human.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

Userpilot

FEBRUARY 17, 2021

Topics: Product development lifecycle & success stories, Agile Management & Rapid Prototyping, New product management software & technologies, Usability & interface design, Product manager career: How to rise up in our organization, Hiring the best product managers for the job. India Software Product Management Summit.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

The Accidental Product Manager

AUGUST 22, 2022

Product managers at grocery stores such as Kroger and Walmart are using increasingly sophisticated software to decide where to place items and which products to shelve next to one another – factors that can move sales up or down several percentage points. of the market, has shifted from incumbents to startups since 2013.

User Testing 65

User Testing Product Management Product Manager Data Visualization 65

Intercom, Inc.

FEBRUARY 6, 2020

And so in 2013, the marketplace launched Udemy for Business with an eye on acquiring corporations alongside the nearly two million learners they had at the time. Since then, she’s helped grow the Udemy’s B2B SaaS arm to more than 5,000 enterprise customers, which include the likes of Pinterest, Adidas, and General Mills.

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

Userpilot

MARCH 6, 2020

As a team supporting diversity and women in tech – we decided to use the International Women’s Day as an opportunity to showcase some of the best talent in the industry – and interviewed the top female Product Managers, Product Owners and SaaS founders and CEOs. Women in SaaS. Women in Product.

Research Software 132

Research Software Analytic Tools Feedback Software Reporting Tools 132

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. These are just the tools, however. They’re not just creating great users of their software.

Education 52

Education User Testing Customer Experience Research Software 52

The Product Coalition

OCTOBER 6, 2020

Jared Feldman, Founder & CEO of Canvs At a fireside chat at Meetup HQ in New York City, Jared sat down with Greg Battle , Chief Product Officer at finance intelligence company, Laso to discuss Canvs products, the world of qualitative analytics, and what it takes to build a business dedicated to understanding the power of empathy.

User Testing 146

User Testing Data Visualization Product Research Research Software 146

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Intercom, Inc.

MAY 17, 2018

From qualitative interviews, you’re able to actually see behaviors, and you can look into the data analytics and actually see what’s happening. All of a sudden, we start to talk through what’s wrong with the notch, and then talk about what else was going on, and I learn that he actually needed to build an Android app.

User Testing 202

User Testing Customer Experience Reporting Tools Research Software 202

Business of Software Conference

MAY 21, 2020

The best candidates they have their pick of where to work and it’s really hard for small startup to compete. So, against this calibre of competition how does a small startup managed to remain competitive? Alex Yang: The company where we work builds technology to fight global poverty. So here are some ways to do that.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

UX Studio: Product Management

FEBRUARY 26, 2019

This puts me in a position to tell endless stories of the heroic work top UX agencies do day after day to fight for a better digital world. Later, as software became more and more important, Ideo turned to interaction design. We call it uxfol.io, and UX designers have made it a popular online portfolio platform.

UX 80

UX Data Visualization Research Software Analytic Tools 80

Intercom, Inc.

MAY 12, 2020

And then two, design the right solution for them. Other things that are indirect are things like surveys, analytics or data. Des: You’re sort of tuning a system in a sense. So that’s what it is, at least in my definition. Des: I can immediately see where any label that is not hyper-specific is likely to upset people.

User Testing 173

User Testing Product Research Customer Experience Customer Feedback 173

Business of Software Conference

JULY 6, 2020

Thompson is also co-founder and CEO of Relate, an intelligent platform that helps people be better versions of themselves. Previously, in 2009, he co-founded Evidity, a healthcare data analytics firm serving the physician market. Lean Startup! Lean Startup!’ The second thing was it was clearly not a pure SaaS model.

Healthcare 52

Healthcare User Testing Customer Experience Analytic Tools 52

Andrew Chen

MAY 28, 2019

I’m looking for startups that can change the game there. As new tech platforms hit scale, we on the consumer team have been closely watching the future of media and the technology driving it — in all forms. Americans listening weekly to podcasts grew from 7% in 2013 to 22% in 2019. Thanks, Andrew.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Intercom, Inc.

MARCH 22, 2018

Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. Adam: What was Eventbrite like when you joined back in January 2013 comparted to today? Thumbtack used a much more simple but still scalable solution.

Analytic Tools 189

Analytic Tools Reporting Tools Data Visualization User Testing 189

Andrew Chen

MAY 28, 2019

I’m looking for startups that can change the game there. As new tech platforms hit scale, we on the consumer team have been closely watching the future of media and the technology driving it — in all forms. Americans listening weekly to podcasts grew from 7% in 2013 to 22% in 2019. Thanks, Andrew.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40