Intercom, Inc.

JANUARY 14, 2021

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. I was interested in analytical problem-solving. How to use technology to create something. It’s a B2B SaaS application, think of it as a CRM.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Usersnap

FEBRUARY 6, 2021

Customers have more information than ever before available at their fingertips, and they can share reviews with the world at lightning speed. As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. Don’t Make Me Think. By Steve Krug. By Usersnap.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Usersnap

FEBRUARY 6, 2020

Customers have more information than ever before available at their fingertips, and they can share reviews with the world at lightning speed. As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. Don’t Make Me Think. By Steve Krug. By Usersnap.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

Amplitude

NOVEMBER 2, 2018

After witnessing firsthand the strong relationship between analytics, product, and performance, Andrew grew a passion for making data integration a top priority for everyone–even for traditionally non-technical roles. I started in a Technology Leadership Rotational Program at Levi Strauss & Co. Current Company : Looker.

Data Visualization 53

Data Visualization Analytic Tools Technical Review Product Management 53

PMLesson's Ace the PM Interview

JULY 13, 2020

Bachelor’s in Marketing, an MBA, or a technical degree depending on which company you’re targeting.) Technical expertise. If you’ve got your sights set on a PM job at a top-tier tech company, our advice is simple, yet difficult -- find ways to get experience. Analyze the apps you use frequently, and try out some competitors.

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52

Revulytics

AUGUST 21, 2019

What is Software Piracy? Software piracy is the use of unlicensed software where the user has never paid the software vendor a licensing fee for the application. What are the effects of Software Piracy? billion, and 37% of software installed on personal computers is unlicensed. How to detect Software Piracy?

Software Review 12

Software Review Analytic Tools Reporting Tools Research Software 12

UX Planet

FEBRUARY 22, 2024

Photo by Maxim Ilyahov on Unsplash DESIGN How does technology make us lost in digital noise? It seems like our attention spans were taking a hit in the age of relentless technology. It cannot be denied, that humans are using technology to solve problems, enhance their lives, and boost productivity.

Research Software 92

Research Software Analytic Tools Technical Review Technology 92

Modus Create

MARCH 8, 2020

As the world observes International Women’s Day on March 8th, it is a great reminder to celebrate the women that help drive Modus and support women in technology every day. While many articles focus on the lack of women in technology, that is not the approach I want to take. Technology consists of many different roles and jobs.

Research Software 105

Research Software Technical Review Feedback Software Analytic Tools 105

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. China is the only region where data analytics is not on this list.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Mixpanel

MAY 5, 2021

Imagine the internal ‘pat on the backs’ and recognition that occurred when Gmail fully launched dark mode for the mobile app, Figma released multi-account to switch between personal and work design spaces, or Apple announced their M1 chip. We’ll cover why in the next section, after reviewing examples. Tech costs.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

svpg

SEPTEMBER 30, 2016

I’ve had the opportunity to work with many impressive teams and product managers from a broad range of leading tech companies, and this has helped me to get a better sense of the what is essential to the role, and to success. Moreover, users choose their devices and platforms because they value what's different , not the same.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

freshtrax

SEPTEMBER 24, 2019

Adjust , the industry leader in mobile measurement, fraud prevention and cybersecurity, provides high-quality analytics and security solutions for mobile marketers worldwide. Q: Adjust expanded to Japan in 2014. A: The Japanese mobile app market is one of the most advanced in the world. Integration is key.

Analytic Tools 97

Analytic Tools Research Software Feedback Software User Testing 97

Gainsight

FEBRUARY 9, 2021

I first became a CS Ops leader in 2014, and I’ve seen time after time the value of the software, enablement, templates, data, and more that I’ve helped provide. They can then connect the dots to the process improvements and technology to get the job done and the right people and teams to help make those changes.

Analytic Tools 52

Analytic Tools Data Visualization Government Software Review 52

Revulytics

DECEMBER 16, 2019

Other attendees tend to be from business analytics, UX & design, development & engineering, and project management departments. The majority of the attendees are from business and enterprise software/SaaS, consumer and web. A good mix of attendees from B2B and B2C software technology companies.

Analytic Tools 76

Analytic Tools CTO Coach Research Software Technical Review 76

Amplitude

MAY 27, 2020

We will be publishing observations like these on the continued impact of this digital acceleration at a systemic and industry level over the next few months. For many of our product-led customers in media, delivery and SaaS, each week is now like Cyber Monday. There are early signs of some trend reversal in B2B SaaS.

Analytic Tools 59

Analytic Tools Feedback Software User Testing Data Visualization 59

DemandMatrix

JULY 1, 2020

Data from Marketing Wizdom found that about 20% of customers leave on an average business every year, due to a lack of cordial relationship. As per McKinsey report-2014, “executive teams that make extensive use of customer data analytics across all business decisions see a 126% profit improvement over companies that don’t”.

Data Visualization 52

Data Visualization Artificial Inteligence Technical Review User Testing 52

UX Planet

APRIL 12, 2024

This evolution in a way forced a specialization, where organizations suddenly realized they needed to craft solutions that consisted of all encompassing experiences for their clients, and therefore Research, alongside everything else Digital Designers had done in the past was essential for the success of those same solutions.

Research Software 92

Research Software Analytic Tools Feedback Software User Testing 92

Roadmunk

DECEMBER 21, 2017

Listen below: Hotjar is on a mission to democratize user data and feedback by making their analytics platform accessible to everyone—no matter how small their website. Marc: I’m one of the founders of Hotjar, and we started back in 2014. We used tools that allowed us to record visitors and see how they were acting.

Feedback Software 55

Feedback Software Analytic Tools User Testing Customer Feedback 55

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40

Business of Software Conference

JUNE 19, 2020

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Patrick Campbell (Founder/CEO, ProfitWell) – Not Being Terrible When Things Are Terrible from Business of Software Conference. And so just like ‘No, we’re a software company. We have software margins.’

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52