Userpilot

MARCH 8, 2021

Margaret Zablocka is a founder and CEO of Onoco – a parenting app with 20,000 users – and the former Lead Product Manager at Betfair. Born in Poland, she moved to London in 2014 to embark on her career in Product Management. When my daughter was born, I recorded feedings and nap times on a piece of paper.

Analytic Tools 98

Analytic Tools Technical Review Data Visualization Software Review 98

The Product Coalition

AUGUST 18, 2018

One of the larger themes that you’ll hear in ad tech circles today focuses around transparency. With the abundance of ad tech players regularly added to a brands’ media plan, understanding exactly where your ad budget is going is nearly impossible. Managed service is a business model where a company uses internal resources (e.g.

Data Visualization 60

Data Visualization Reporting Tools Technical Review Feedback Software 60

UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. Our flat company model at the time, enabled the first joiners to form the company together. Happy birthday, UX studio!

Research Software 89

Research Software UX Feedback Software User Testing 89

Usersnap

FEBRUARY 6, 2021

Customer experience, or CX, is critical in today’s user-centered market. Customers have more information than ever before available at their fingertips, and they can share reviews with the world at lightning speed. Fortunately, customers aren’t the only ones with ample available information. By Steve Krug.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

The Product Coalition

SEPTEMBER 7, 2022

MVP: Test an Idea Before Investing In It In 2010, businessman Joel Gascoigne came up with an idea to create an app that would allow social media users to plan the date and time of posting. When the product met users’ expectations, the entrepreneur continued to develop its functionality. a skateboard.

User Testing 127

User Testing Feedback Software Research Software Product Research 127

Gainsight

OCTOBER 5, 2021

Across decades, in any industry, business leaders have obsessed over their customers. Whether a business serves five or 500,000 people, the opinion and experience of those customers are critical to the longevity of that business. . Today’s leadership also obsesses over their customers with one key difference.

Customer Experience 45

Customer Experience Technical Review Software Review Leadership 45

The Product Coalition

AUGUST 23, 2023

Time momentarily slowed as if in sync with the lazy pace of people passing my window outside, trying to avoid breaking a sweat. To grow our customer base and market share? Time stood still. A purpose we could share with the company’s leadership team, customers, and those working on the product. How should I respond?

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Weak Development Team Customer Experience Technical Review Customer Feedback 132

The Product Coalition

JUNE 9, 2023

This leads to clarity, limits misunderstandings, and promotes efficient collaboration among employees, stakeholders, and customers. After all, people are more likely to put time, money, or resources into something they understand and believe in. Purpose #5 — Product Roadmaps Set The Stage Your user should be the star of your roadmap.

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Roadmap Data Visualization Customer Experience User Testing 121

Gainsight

MARCH 19, 2020

The current situation has foisted millions of people into their first experience working from home. And that’s driven thousands of customer success professionals who were used to seeing their clients and teams every day to learn the ins and outs of “virtual” CS. Use that time to go deeper with your clients. But here we are.

Customer Experience 85

Customer Experience User Testing Customer Feedback Technical Review 85

UX Studio: Product Management

OCTOBER 2, 2023

They play an essential role in creating fascinating websites that engage users and appealing branding that leaves a lasting impression. To help you find the perfect web design partner more easily, we’ve compiled a list of the top 9 digital design agencies that are leading the way in redefining digital experiences.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

The Product Coalition

DECEMBER 14, 2019

A new generation of financial services needs the incorporation of technology innovation. To make things easier, I have curated this list of top 10 FinTech industry disruptors, armed with a rich skillset and deep technical expertise. Intellectsoft offers world-class FinTech solutions and Blockchain financial technologies.

Analytic Tools 79

Analytic Tools Research Software Software Developers Software Development 79

Usersnap

FEBRUARY 6, 2020

Customer experience, or CX, is critical in today’s user-centered market. Customers have more information than ever before available at their fingertips, and they can share reviews with the world at lightning speed. Fortunately, customers aren’t the only ones with ample available information. By Steve Krug.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

The Product Coalition

MARCH 22, 2021

In the startup world, making software user-friendly and easy to use has become a real trend lately. When the success of your project depends on the quality of the UI/UX design, choosing the right user experience agency to work with is an extremely important task. Top UX Agencies in 2020 1. and Facebook.

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UX Research Software Feedback Software User Testing 96

UX Studio: Product Management

JANUARY 25, 2022

As a global agency with over ten years of experience, we reviewed hundreds of design agencies in London, Berlin, New York, and San Francisco to create a curated list of agencies you can trust and work with. This time, we reviewed web design Manchester agencies and listed the five best design companies in Manchester 2022.

Research Software 82

Research Software Feedback Software Analytic Tools Product Research 82

The Accidental Product Manager

FEBRUARY 8, 2021

Do customers want to trust Alexa with their health data? They want to track customer prescriptions and also relay personal health information. Their goal is to get Alexa to become a part of customer’s everyday health care processes. Image Credit: Jeff Eaton. Additionally, when it comes to health care date in the U.S.

Data Visualization 100

Data Visualization Artificial Inteligence Reporting Tools Software Review 100

The Product Coalition

JUNE 17, 2019

“The digital transformation of any enterprise is a herculean task requiring a willingness to embrace cultural change, the ability to immerse the entire organization in the customer journey, and a total commitment to digitize to the core”?—? Bank customers’ requests are rapidly changing. We identify opportunities. We execute.

Banking 93

Banking Development Team Review Software Review Technical Review 93

The Product Coalition

DECEMBER 17, 2019

We’ve just made it through a decade that completely revolutionized the way we think about tech. Top companies have completely changed the face of tech, transforming our lives. Devices like the Google Pixelbook come with a 360 hinge so users can switch effortlessly between laptop and tablet.

Wireless 79

Wireless Technical Review Research Software User Testing 79

freshtrax

FEBRUARY 21, 2023

Although the number of tourists has plummeted in the past years due to the pandemic, the percentage of foreigners in Tokyo has been increasing since 2014 with internationalization rapidly progressing in the city. Dive into the Tech industry Akiko: First of all, I’d like to ask about your career journey.

Research Software 52

Research Software Technical Review UX Data Visualization 52

The Product Guy

JUNE 25, 2018

When seeking guidance from a superior, make an effort to present your solution or describe how you are thinking of approaching the situation. One effective strategy to boost your confidence in your report managing these situations is to spend time roleplaying certain scenarios and provide immediate and constructive feedback.

Product Management 120

Product Management Product Manager Reporting Tools Technical Review 120

Modus Create

JUNE 23, 2021

Around 2012, Hasbro’s CEO Brian Goldner realized that it was time for a change. . This was also the time when cloud-based B2B SaaS and MarTech tools had started emerging. Businesses now had unprecedented access to their customers’ buying behaviors. Hasbro decided to act upon the insights. The results were incredible.

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Leadership Technical Review Data Visualization Vision 95

UX Studio: Product Management

JULY 9, 2021

We are a UX design agency based in Europe with a decade of experience in UX design and research. One of them is location, so this time we reviewed the top companies to help you find the right UX agency in London. Super User Studio. Super User Studio. Our list includes digital design agencies in London and beyond.

Research Software 52

Research Software UX User Testing Product Research 52

PMLesson's Ace the PM Interview

JULY 13, 2020

In volatile times like these, it’s no surprise that PM jobs are growing fast. Lot’s of programs exist to help you upskill quickly, and with growing competition, certification (coupled with experience!) Bachelor’s in Marketing, an MBA, or a technical degree depending on which company you’re targeting.) Technical expertise.

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Certifications User Testing Data Visualization Feedback Software 52

Gainsight

JUNE 9, 2021

What’s the ROI of Customer Success?” This is a question I hear all the time in the Customer Success community. Of course, my mind often drifts to a thought experiment…. Nearly every company in SaaS is “checking the box” on Customer Success in some way. At Gainsight, we have a lens by which to answer this question.

Onboarding KPIs 59

Onboarding KPIs Customer Experience Technical Review Software Review 59

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

The Product Guy

JUNE 20, 2019

When I joined Wetu in 2014, I was the 7th employee, we had just over 100 companies using our software, we were exclusively available in Africa, and the product was already 5 years old. As teams get bigger and your time is stretched further, it is important to continue to work closely with development to make sure the right thing gets built.

Product Research 151

Product Research Feedback Software User Testing Technical Review 151

Mind the Product

MAY 25, 2018

JustGiving’s goal is to grow the world of giving, enabling more money to be raised for good causes through the use of technology. We ran through various exercises in the first week to give us direction, including user journey mapping , product in a box , and the speedboat game. 2014 – Testing and Growing the Team.

User Testing 111

User Testing Weak Development Team Onboarding KPIs Customer Experience 111

Amplitude

NOVEMBER 2, 2018

After witnessing firsthand the strong relationship between analytics, product, and performance, Andrew grew a passion for making data integration a top priority for everyone–even for traditionally non-technical roles. Since the time of writing, Andrew has left Looker to start his own company. Location : San Francisco & Santa Cruz.

Data Visualization 53

Data Visualization Analytic Tools Technical Review Product Management 53

Gainsight

MAY 7, 2019

If you’re building and managing products, it can often feel like life is a nonstop rollercoaster and every time one box is checked, another five are added. Moatti is also a technology visionary, entrepreneur and investor. Without them, none of the software solutions or apps we love would be here today.

Technical Review 49

Technical Review Product Research User Testing Customer Experience 49

Obo

FEBRUARY 12, 2019

Revolutionizing the way we connect to each other through technology is a gargantuan task. [1] The concept of integrating technology more seamlessly and conveniently into our everyday lives is appealing. Not to mention the failure from a monetary standpoint; in 2014 , Google lost $1.9 Yet, we don’t see Google Glass often now.

Research Software 40

Research Software User Testing Technical Review Product Research 40

Intercom, Inc.

FEBRUARY 7, 2019

Short on time? At Intercom, it’s that businesses should be able to talk to their users as humans. Three major changes in the past decade have changed the tech landscape: the evolution and maturity of the web browser, the use of SaaS tools in the workplace, and the opening up of APIs to the broader public.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

freshtrax

JULY 2, 2019

While Rakuten is known for its busy website design, which may not align with your branding, it holds a huge and loyal customer base with over 100 million members. The platform is popular because users can earn reward points from using its services, which can then be used to purchase products or other services from Rakuten.

User Testing 92

User Testing Research Software Reporting Tools B2C 92

The Product Coalition

MAY 21, 2018

At that time, the reading was kind of a mind-blowing one, making me reflect about many aspects regarding economy and society in the digital era. The technologies brought by the Third Industrial Revolution are becoming integrated, sophisticated and powerful, creating global networks of economy and relationships. Industry 4.0,

Reporting Tools 60

Reporting Tools Artificial Inteligence Research Software Data Visualization 60

Intercom, Inc.

OCTOBER 27, 2022

Whether it’s customer onboarding or just gathering information for an event, we’re often trapped in endless follow-ups and back-and-forth emails until we finally get the assets and can move on with other, more meaningful tasks. Where does your interest in SaaS and tech come from? I was passionate about tech and coding.

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

Department of Product

MAY 22, 2020

What evidence do you have to suggest that the features you’re building will actually matter to customers? If the features you’re building aren’t valuable, or if you’re unable to determine what’s valuable to your customers, then that’s a real problem. Virality – will your users tell other potential users about what they’re using?

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Pragmatic Marketing

JULY 18, 2018

In essence, consumers would own their personal data for the first time. This has serious implications for a wide range of companies—from technology, to services, to online media and many others—that collect personal data on customers. Your Customers’ Rights Under CCPA. The Law Probably Applies to You.

User Testing 70

User Testing Data Visualization Technical Review Research Software 70

Pragmatic Marketing

JULY 18, 2018

In essence, consumers would own their personal data for the first time. This has serious implications for a wide range of companies—from technology, to services, to online media and many others—that collect personal data on customers. Your Customers’ Rights Under CCPA. The Law Probably Applies to You.

User Testing 70

User Testing Data Visualization Technical Review Research Software 70

Gainsight

JULY 7, 2021

Back then, I was still six months away from launching my own SaaS company, but I was already encumbered with the industry and curious about this up-and-coming category called “Customer Success.”. And that they, too, would come full-circle nine years later at Pulse Everywhere 2021 – this time in front of more than 20,000 professionals.

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45