Department of Product

MAY 22, 2020

And the product team responsible got some pretty brutal reviews in the process. Features, you could argue then, are what drives revenue for SaaS products as enterprise customers shift packages to get access to more of the features they need, reducing the feature deficit they experience on a lower end package.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Intercom, Inc.

JANUARY 16, 2020

The idea of a virtual whiteboard is so simple that even the least technologically literate amongst us could likely understand the concept. They can promote the templates they create in our blog, they can tell the stories to our community. This was back in about 2015. The distributed teamwork tech stack.

Research Software 249

Research Software Data Visualization User Testing Customer Experience 249

Mironov Consulting

DECEMBER 29, 2022

 But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s  (See this 2015 talk and supporting blog series.  An incremental paid user or paid transaction is 95% margin after sales commissions and a small set-aside for technical support. [If

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

The Product Coalition

DECEMBER 22, 2022

SaaS is regarded as the technology most crucial to corporate success. billion since 2015. Given that smaller companies now have access to powerful software that is not only pricey but also impossible to buy through traditional methods due to financial restrictions, SaaS is a true blessing for small firms.

Analytic Tools 118

Analytic Tools Data Visualization Reporting Tools Startups 118

Intercom, Inc.

JUNE 19, 2019

When it comes to platform strategy, Ceci’s experience is unparalleled, having worked at Box as part of their founding platform team before later joining Slack in 2015 to found the platform marketing team there. It’s technical, and I wasn’t technical. But it’s a technical sweater, so that took awhile.

Marketing 217

Marketing User Testing Weak Development Team Product Research 217

Business of Software Conference

NOVEMBER 26, 2018

Video, Slides, Transcript and Rahul’s blog about this follow… Understanding Customers. Press reviews are kind of blah, sales cycles take too damn long, but you can almost always feel it when it is happening. They’re very trusting, the technically sophisticated, and they really just wanted to get time back in the day.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

The Product Coalition

FEBRUARY 29, 2024

“We’re moving away from a digital transformation to an AI transformation for a lot of these enterprise companies. Introduction of GitHub Enterprise (2011): Recognizing the needs of larger organizations, GitHub introduced GitHub Enterprise, a self-hosted version tailored for enterprise use.

Software Review 113

Software Review Customer Experience Software Developers Software Development 113

Userpilot

MAY 19, 2021

How Neil Patel Drives Millions Of Visitors To KISSmetric’s Blog. How Mashable Grew Their Blog To Two Million Readers In 18 Months Using Keyword Research. Are you a more low-cost small business option, or do you offer advanced features for enterprise organizations? How Neil Patel Drives Millions Of Visitors To KISSmetric’s Blog.

Research Software 119

Research Software B2B User Testing Customer Experience 119

Roadmunk

DECEMBER 21, 2017

The problem back then, however, was that most of these tools were actually geared towards the enterprise market. So, if you have a small site—like a blog—and you’re never going to need that much space or storage, then in our opinion you don’t need to pay for it. They were super expensive.

Feedback Software 55

Feedback Software Analytic Tools User Testing Customer Feedback 55

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40